Mood is the best product on the market that offers you different products to help you get where you want to be using all different types of added herbal additives plus cbd-thc! Personally I use the on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great products amazing highs but I'm not into the sugar thing but Mood has such a variety of buds like pluto awesome! to make teas brownies and smoke The amazing feeling and vibrations are awes... See more
Company replied
So simple, practical and responsive ... No more rooting around the local dispensary only to find my requests to be rebuffed as 'Supply issues, maybe next month'. Monthly, and they call me to check i... See more
Company replied
Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.7
Excellent
753 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Trusted THC source
A Trusted THC source. Very Informative, Great Selection of Products that vary to customer wants and needs and desires. I particularly like the Flower buds. Excellent Buzz acccepted!
August 31, 2025
Reply from Mood
Hello,
Thank you for the thoughtful feedback! 🙌 We’re so glad you trust us as your go-to source and that you’re enjoying the flower. It means a lot to know our selection and info are hitting the mark!
~Mood Cannabis Concierge Team
I have received excellent communication…
I have received excellent communication from mood
They are ready help me make decisions on the products I purchase and dont push any specific type, cost, or strength of the products available.
September 11, 2025
Reply from Mood
Hello Andrea,
We’re so glad to hear this! 💛 Our goal is always to provide helpful, pressure-free support so you can find what’s right for you. Thank you for sharing your experience with Mood.
~Mood Cannabis Concierge Team
Reply from Mood
Hello Pat,
We’re glad you’re enjoying the convenience! 🙌 Thanks for sharing your feedback.
~Mood Cannabis Concierge Team
Sceptical at first
Mood products are just as described and more. They have a very nice variety of products to choose from for different needs and wants. They stand behind their products and make sure you're satisfied with what you've received by doing follow-ups. Delivery is very discreet as well.
September 21, 2025
Reply from Mood
Hello Kathy,
Thank you so much for the kind words! 🌟 We’re thrilled to hear you’re enjoying the variety and that our follow-up and discreet delivery make the experience even better. We truly appreciate your trust in Mood!
~Mood Cannabis Concierge Team
Reply from Mood
Hello Maria,
Thanks for trusting us to make the process simple and stress-free.
~Mood Cannabis Concierge Team
Great product, stop calling me
Shipment was fine but Mood has started calling me which i do not like
September 21, 2025
Reply from Mood
Hello,
Thank you for your feedback! We’re glad to hear you’re enjoying the product. We completely understand your concern about the calls and apologize for any inconvenience. Our team will make sure your preferences are updated so you no longer receive unwanted calls.
~Mood Cannabis Concierge Team
Great for couples
My partner and I both noticed a big difference in how connected we felt. Highly recommend this for couples looking to strengthen their bond
July 29, 2025
Unprompted review
Reply from Mood
Hello Brooke,
We’re so glad to hear it! 💛 It’s wonderful that the product helped you both feel more connected. Thanks for sharing your experience and recommendation.
~Mood Cannabis Concierge Team
Great customer service and products
Through an app I received a coupon and chose Mood to use it on. It was my first order and order anywhere for a THC product. I bought the brownies ( you want to eat them all)!! They're tasty, but take only part of one if first time using. I took about 1/3 and few hrs later......... OH YEAH!! Took 1/2 the next time. I don't use everyday. I do have R/A, O/A, fibro, and pinched nerves and 63 (getting up there in age) These numb me nicely. Had issue with other product I bought and the customer service took care of it. They even have people reach out to customers to see how there order is and any ?s or anything. They touch base after a few wks after 1st order. Awesome company that seem to care greatly for their customers. A happy customer is a return customer and I'm telling a ton of people about them too. :) As Arnold would say........... I'll be back!! :P lol
July 10, 2025
Reply from Mood
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear the brownies are hitting the mark. It means a lot that our customer service and follow-ups made a difference for you, we truly care about every experience. And we love the Arnold reference, can’t wait to have you back! 💛
~Mood Cannabis Concierge Team
I enjoyed all of the treats
I enjoyed all of the treats. Looking forward to 10 mg THC beverage.
August 1, 2025
Reply from Mood
Hello Lori,
We’re so glad you enjoyed the treats! Exciting times ahead, hope you love the 10mg THC beverages when you try it!
~Mood Cannabis Concierge Team
The sleepy time mood gummies are what I…ny
The sleepy time mood gummies are what I needed to help me sleep. I have a prescription for sleep but with just 1 gummy it seems to work better. Thank you
September 20, 2025
Reply from Mood
Hello Beverly,
We’re so glad the Sleepytime Gummies are helping! 💤 It’s wonderful to hear they’re making a difference for your rest. Thank you for sharing your experience!
~Mood Cannabis Concierge Team
Always a great experience …
I have been very pleased with every product purchased. My favorite Slurricane it helps me relax with a joyful feeling of calm. I’ve only purchased flower and have been happy with every purchase. I like to mix also. I drink in coffee & tea due to lung issues. Mood is wonderful
August 7, 2025
Reply from Mood
Hello Rose,
Thank you for sharing your experience. We’re thrilled to hear that Slurricane and our other products are helping you relax and feel joyful. It’s great that you’ve found ways to enjoy them that work best for you. We truly appreciate your support!
~Mood Cannabis Concierge Team
It's always on time
It's always on time, the products are excellent. I don't order from anyone else
June 9, 2025
Reply from Mood
Hello Lennie,
We’re so glad to hear that! Thank you for trusting us, we’re thrilled to be your go-to source.
~Mood Cannabis Concierge Team
Reply from Mood
Hello Joseph,
Thank you. 🌟 We’re glad you find the website easy to use and informative. We appreciate your feedback!
~Mood Cannabis Concierge Team
Reply from Mood
Hi Greg!
Thanks for sharing! 💚
We’re thrilled to hear your orders always arrive correctly and quickly. Fast and reliable service is what we aim for, and we’re glad it’s hitting the mark! 🙌✨
~ Mood Cannabis Concierge Team
Good products.
I’ve been using your flower products for a while and find them very good for different reasons. Some help ith sleep, some pain and others partying. I’m satisfied. I wish the there were some incentives for buying your product. And the shipping charges are BS.
September 21, 2025
Reply from Mood
Hello Dean,
Thank you for your feedback! We’re glad to hear our flower products have been helpful for sleep. We also appreciate your input regarding incentives and shipping, we’ll keep this in mind as we continue improving our service.
~Mood Cannabis Concierge Team
Amazing Customer Support
I’ve had issues with a few of the vapes I’ve gotten but every time I’ve had an issue, customer support is very very attentive! I always get a new vape within the next 3 days. This is why I will be a loyal customer as long as the product remains top tier! 🔥
September 21, 2025
Reply from Mood
Hello Nancy,
We’re so glad to hear our customer support has been helpful! Thank you for sticking with us, we’re committed to keeping our products top tier and making sure you’re taken care of. 🔥
~Mood Cannabis Concierge Team
Works well to help me relax and go to…
Works well to help me relax and go to sleep.
September 21, 2025
Reply from Mood
Hi Diane,
Thanks for sharing! 💚 We’re so glad our product is helping you relax and get a good night’s sleep. That’s exactly what we aim for - sweet dreams!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Matt!
Thanks for sharing! 😎💚
We’re glad you’re enjoying the Chill Out gummies and the cookie - sounds like a perfect combo for relaxing vibes 🙌✨ Always feel free to connect if you need anything from us along the way!
~ Mood Cannabis Concierge Team
On target products
All of the products I purchase are effective and reasonably priced. I have been buying from Mood for 5+ years and never disappointed.
September 4, 2025
Reply from Mood
Hi Susan,
We really appreciate your continued trust in Mood 🙌 It’s amazing to hear that our products have stayed effective and reliable for you all these years. Here’s to many more!!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Bobbi,
Thanks so much for your kind words! 💚
🙌 So glad you’re loving the variety and quick delivery! 💚🌿✨sounds like a win all around 😎🔥 Thanks for sharing your experience!
~ Mood Cannabis Concierge Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.