I signed up for what appeared to be a simple trial. Contacted customer support MULTIPLE times. NO proper help, NO refund, NO transparency. So I left an honest review. Only AFTER THAT... See more
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See what reviewers are saying
Unexpected Purchase I accidentally went on this website and purchased something unexpected. I had a general request put through and they said it will take a while for them to process. I would li... See more
Folowing poor communication with this site on December 5, 2023, I have just received from them on March 29, 2024 a reimbursement proposal, on the condition that I publish this opinion on trustpilot b... See more
Great Company and a huge selection of products. Very polite to answer questions. Ant the price for the products is unbeatable. The only thing that is a little bit tricky, you get a box every month ev... See more
3.8
Great
61 reviews
Hasn’t replied to negative reviews
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My problem is being taken care off.
May 28, 2024
Unprompted review
The matter its been handle by Zoe of…
The matter its been handle by Zoe of which things are embarking well ,as stil embark other process
May 24, 2024
Unprompted review
Fraudulently registered and charged…
Fraudulently registered and charged with no prior advice.
May 13, 2024
Unprompted review
turn around time need to be worked on.
September 8, 2023
Unprompted review
Naaaaaaaaa
April 29, 2024
Unprompted review
Quick response
The problem was solved tentatively. They have a quick response via email today. I am still waiting for their refund process.
April 19, 2024
Unprompted review
Excellent customer service
I have to say the customer service with this company is brilliant, they responded to my issue extremely efficiently and to my complete satisfaction
April 4, 2024
Unprompted review
end of the story ?
Folowing poor communication with this site on December 5, 2023, I have just received from them on March 29, 2024 a reimbursement proposal, on the condition that I publish this opinion on trustpilot by putting a note of 5. this is how this story should end, if I really get my money back.
March 30, 2024
Unprompted review
Charged me for a subscription I didn’t…
Charged me for a subscription I didn’t sign up for.
Contacted customer services who were as much use as a chocolate teapot!
March 12, 2024
Unprompted review
Bloody scammers taking money out for a…
Bloody scammers taking money out for a membership I didn't apply for will contact my bank.
January 4, 2024
Unprompted review
Customer escalation team phoned me to…
Customer escalation team phoned me to see what my problem was, and may have now solved the problem and they were very polite and helpful
January 25, 2024
Unprompted review
Sales consultant interaction
I was assisted by Oliver. He was very helpful and helped me solve my problem.
January 25, 2024
Unprompted review
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