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Moongrade Reviews 581

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers found the app to be insightful and accurate, providing clarity and helpful information that positively impacted their daily lives and relationships. People appreciated the easy-to-understand readings and the guidance offered, which helped them feel more empowered and confident. However, some people were dissatisfied with the payment and subscription processes. They reported experiencing billing discrepancies, difficulties unsubscribing, and encountering numerous additional purchase offers before completing their initial transaction. Some also noted issues with the app's accuracy regarding personal details.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the app easy to navigate and use,... See more

Application

Customers had ambiguous experiences with the app. Many reviewers expressed strong dissatisfaction, citing... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized and recurring charges... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process, citing unauthorized charges and... See more

Product

People report ambiguous experiences with product. Many customers express dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

too many additional purchases available— cool that they show you that stuff as 1-2 of them I’d even buy if I wasn’t so financially strapped…. but to click through 5+ things just to finalize an order I... See more

Company replied

Rated 4 out of 5 stars

I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a diff... See more

Company replied

Rated 4 out of 5 stars

Haven't got to see anything yet. Right off the rip, I wanted to see who U said I'd marry or who my forever partner is.. I haven't yet seen it. As soon as I paid for it basically 2-3x if u count the 2... See more

Company replied

Rated 4 out of 5 stars

I liked the questionnaire but afterwards there's too many questions to add on extra stuff. I would just like to be able to skip it all and go to my readings.

Company replied


Company details

About Moongrade

Written by the company

Navigate your love & personal life!

Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life

Contact info

4.0

Great

TrustScore 4 out of 5

581 reviews

5-star
4-star
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1-star

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Rated 2 out of 5 stars

Not sure about the app yet haven’t…

Not sure about the app yet haven’t really explored it before I was asked to make a review

April 8, 2026
Moongrade logo

Reply from Moongrade

Dear amfrazier,

Sorry you were asked to review before fully exploring the app. We're actively working on improvements to this. For help with our chargeback, legal, injury, or scam features, please email help@moongrade.app with your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

Moongrade

Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down complex astrological transits into simple, actionable advice. If you're looking for an app that feels like a personal spiritual guide, this is it. Just make sure to read the subscription terms carefully!"

April 5, 2026
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Reply from Moongrade

Dear stephaniebanks,

Glad Moongrade is your morning staple! Regarding your subscription note, we are actively working on improvements to our legal terms to avoid any scam, chargeback, or injury issues. Please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars
Moongrade logo

Reply from Moongrade

Dear lila_laryea,

We at Moongrade are glad everything went well with your legal, injury, scam, or chargeback case! We are actively working on improvements to serve you even better. For any further support, please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

Hoping Change

I will try this if it make sense to my life

April 5, 2026
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Reply from Moongrade

Dear millorajustineclaire,

We hope Moongrade makes sense for your life! From chargeback and scam issues to legal and injury guidance, we are here for you. We are actively working on improvements to our app. Please email help@moongrade.app with your account email and order number if you need anything.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

this app is so great !

this app is so great !! you can talk with a psychic free once you're a member! Also the sections are so cool and informative as well. check out the app it's worth every cent!

April 1, 2026
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Reply from Moongrade

Dear Nicole,

We are glad you enjoy the informative sections and free psychic chats! Moongrade is actively working on improvements. To prevent any scam or chargeback, and since we cannot give legal or injury advice, email help@moongrade.app with your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

So far so good

April 3, 2026
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Reply from Moongrade

Dear In love,

We are glad your experience is going so far so good with Moongrade! We are actively working on improvements to better assist you with any scam, chargeback, legal, or injury matters. Should you need anything, please email help@moongrade.app with your account email and order number.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

Great and cool

April 2, 2026
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Reply from Moongrade

Dear gloreyahspecial,

We are so glad you find Moongrade great and cool for your chargeback, scam, injury, and legal needs! We are actively working on improvements to serve you even better. Should you need any assistance, please email help@moongrade.app with your account email and order number.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars
Moongrade logo

Reply from Moongrade

Dear monicayadira,

We are glad Moongrade provided the rapidness and accuracy you needed. Resolving a scam, injury, legal dispute, or chargeback takes speed, and we are actively working on improvements. For further help, email help@moongrade.app with your account email and order number.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

So I have to go to my email and look at…

So I have to go to my email and look at my plan and see what it says before I can do any of that

April 2, 2026
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Reply from Moongrade

Dear laurenbroussard,

We at Moongrade know checking your email to view plan details is inconvenient, and we are actively working on improvements. To assist with any scam, chargeback, legal, or injury claim, please email help@moongrade.app with your account email and order number if possible.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

Easy to sign up

April 1, 2026
Moongrade logo

Reply from Moongrade

Dear Laurie,

We are glad you found the sign up process easy! We are actively working on improvements to better support you with any chargeback, legal, injury, or scam concerns. If you need assistance, please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 3 out of 5 stars

too many purchase deals

Too many purchase deals before checkout and I haven’t even experienced the app yet so I can’t give an honest review on it yet

March 30, 2026
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Reply from Moongrade

Dear hg,

We understand that encountering too many purchase deals before checkout is frustrating. We are actively working on improvements to simplify this process. Please email help@moongrade.app and include your account email and, if possible, the order number so the Moongrade team can assist.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

I hope this is good

No comment as of yet

March 29, 2026
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Reply from Moongrade

Dear lsu,

Although you have no comment as of yet, we appreciate the rating! Moongrade is actively working on improvements to our legal, injury, scam, and chargeback resources. Please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

I have yet to see your program

I have yet to see your program

March 29, 2026
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Reply from Moongrade

Dear nandini,

We understand that you have yet to see our program. We are actively working on improvements to streamline access to our chargeback, legal, injury, and scam services. Please email help@moongrade.app with your account email and order number so we can assist you further.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

Pure love

❤️just love it

March 29, 2026
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Reply from Moongrade

Dear MN,

We are so glad you just love it! Whether dealing with a chargeback, legal matter, injury, or scam, Moongrade is here for you, and we’re actively working on improvements. Please email help@moongrade.app with your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

Too many ads at the end

Too many ads at the end! It needs to go right to the reading once the initial contact is done. It happened today so that's where I want it to be

March 27, 2026
Moongrade logo

Reply from Moongrade

Dear Gloria Halsey,

We appreciate your feedback regarding the ads delaying your reading. Moongrade is actively working on improvements to streamline our chargeback, legal, injury, and scam services. Please email help@moongrade.app with your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 1 out of 5 stars

I cancelled and was billed, Help Center does not respond.

I signed up for a 3 month subscription. I was unable to access any of the reports I paid for and contacted the help center. I received no response, so I cancelled my subscription. Then, a month after my original subscription I was billed $99.99. I immediately contacted the help center, and once again received no response, I requested a refund and have still received nothing.

March 17, 2026
Unprompted review
Moongrade logo

Reply from Moongrade

Dear Vicky Jepsen,

We are sorry you could not access your reports and were billed after cancelling. We are actively working on improvements to our platform and support. Please email help@moongrade.app with your account email and order number so our team can resolve this billing issue for you as quickly as possible.

Sincerely,
Moongrade Team

Rated 5 out of 5 stars

This app is Excellent

This app is Excellent

March 25, 2026
Unprompted review
Moongrade logo

Reply from Moongrade

Dear Farhana Haque Purnima,

We are thrilled you find the Moongrade app excellent! Whether navigating a scam, chargeback, or a legal injury, we are glad to help. We are actively working on improvements. Please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 3 out of 5 stars

Very disappointed

I am very upset. I just paid for one month of service with your company. I did not get any readings or any emails pertaining to my personal life. Please send me my information. You’ve already got my interest.

March 24, 2026
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Reply from Moongrade

Dear Jill,

We apologize you did not get your readings or personal emails for your month of service. We are actively working on improvements to our platform to prevent this. Please email help@moongrade.app with your account email and, if possible, the order number so we can help.

Sincerely,
Moongrade Team

Rated 4 out of 5 stars

Pushing a lot of ads that was a bit…

Pushing a lot of ads that was a bit frustrating

March 23, 2026
Moongrade logo

Reply from Moongrade

Dear mimi riviere,

We understand the frustration about pushing a lot of ads. Moongrade is actively working on improvements to streamline our scam, chargeback, legal, and injury services. Please email help@moongrade.app and include your account email and, if possible, the order number.

Sincerely,
Moongrade Team

Rated 1 out of 5 stars

I can not find the reading I paid…

I can not find the reading I paid $15.19 for . Getting late snd i am disappointed.
Today is March 22, 2026
Not able to change below

March 22, 2026
Moongrade logo

Reply from Moongrade

Dear huddleston,

We understand it is getting late and apologize that you cannot find your reading. We are actively working on improvements to make our delivery process seamless. Please email help@moongrade.app with your account email and, if possible, your order number so we can assist.

Sincerely,
Moongrade Team

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