too many additional purchases available— cool that they show you that stuff as 1-2 of them I’d even buy if I wasn’t so financially strapped…. but to click through 5+ things just to finalize an order I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a diff... See more
Company replied
Haven't got to see anything yet. Right off the rip, I wanted to see who U said I'd marry or who my forever partner is.. I haven't yet seen it. As soon as I paid for it basically 2-3x if u count the 2... See more
Company replied
I liked the questionnaire but afterwards there's too many questions to add on extra stuff. I would just like to be able to skip it all and go to my readings.
Company replied
Company details
About Moongrade
Written by the company
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Contact info
United States
- help@moongrade.app
- moongrade.app
4.0
Great
581 reviews
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Reply from Moongrade
Dear tammy.evangelista,
We’re glad you found our approach "Interesting"! As we assist with chargeback, legal, injury, and scam cases, we are constantly working on improvements. For any specific questions, please email help@moongrade.app with your account email and order number so we can help.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear susanhaislip,
We're glad you found the process easy to understand! Making legal and chargeback claims simple is our priority. We are constantly improving our system. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Too many add ins
February 11, 2026
Reply from Moongrade
Dear heaters-sniffy-,
We appreciate your feedback regarding the number of add-ins displayed. We are actively working on streamlining our platform to better serve your needs. Please contact us at help@moongrade.app with your account email and order number so we can review your experience and continue improving.
Sincerely,
Moongrade Team
They charged me for a subscription…
They charged me for a subscription and do not allow for cancellations through their app. I had to contact them and they claimed I was "informed" I had signed up for a subscription in the confirmation email I got. That same email is confirmation that I had "received" my product according to their Terms & Conditions, so they refuse to refund me for the additional month charge they took from me. Their pricing is misleading and unclear what you are actually paying for with their "One Month" payment option. You are not buying only one month! You are going to be charged one month at a time for a subscription you did not want, and cannot cancel easily through their app.
January 30, 2026
Unprompted review
Reply from Moongrade
Dear Kimberly Barlog,
We understand your frustration regarding the cancellation process in the app and the clarity of the 'One Month' option. We are actively improving our interface to ensure terms are transparent. Please email help@moongrade.app with your account email and order number so we can look into this immediately.
Sincerely,
Moongrade Team
The offers at the end were a lot 😬
February 10, 2026
Reply from Moongrade
Dear cm.,
We appreciate your feedback regarding the volume of offers presented. We are actively refining this flow to better streamline your chargeback assistance. Please email help@moongrade.app with your account email and order number if you have specific suggestions or need further support.
Sincerely,
Moongrade Team
Brand new to me
February 6, 2026
Reply from Moongrade
Dear LaBelle,
Welcome to the team! We are thrilled to have you join us. Whether it's a chargeback, injury claim, or scam recovery, we are constantly working on improvements to support you. If you need guidance getting started, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
I hope to gain all possible positive…
I hope to gain all possible positive thoughts on Wisdom to obtain to weilding the power of knowledge.
February 9, 2026
Reply from Moongrade
Dear Jose Cruz,
We are thrilled you value wisdom and the power of knowledge. We are actively working on improvements to our legal and scam recovery resources to better support you. Please email help@moongrade.app with your account email and order number if you need assistance.
Sincerely,
Moongrade Team
My experience so far has been great
My experience so far has been great. I'm very interested in finding my perfect match.
February 7, 2026
Reply from Moongrade
Dear Tawnya Reifel,
We are thrilled your experience has been great! We are dedicated to helping you find that match and are constantly working on improvements. Please email help@moongrade.app with your account email and order number if you need any assistance.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear lireland,
We are glad to hear you find the app great! We are actively working on improvements to make our service even better. If you have any questions or further feedback, please email help@moongrade.app. Please include your account email and order number so we can assist you directly.
Sincerely,
Moongrade Team
So far it is 5 stars!!
So far it is 5 stars!!! I am currently exploring other work and have started an LLC to facilitate that business to generate much needed additional income!!! I’m in the working process and I’ll update when everything gets up and running with new clients onboard!!! I’m super excited!!!
February 6, 2026
Reply from Moongrade
Dear Audra,
It’s fantastic to hear you are starting an LLC and generating new business opportunities! We are constantly improving our legal services to support your journey. Please email help@moongrade.app with your account email and order number if you need any assistance getting everything up and running.
Sincerely,
Moongrade Team
Don’t like the add ons!
February 5, 2026
Reply from Moongrade
Dear Dianne,
Thank you for sharing your thoughts on the add-ons. We are actively working on improvements to streamline our service. Please email help@moongrade.app with your account email and order number so we can look into your details and provide further assistance.
Sincerely,
Moongrade Team
I am new here.i am feeling stuck,lost…
I am new here.i am feeling stuck,lost and feel left behind.
I come here to seek help and i will take chances and believe in the help I receive here is really help .i will update my review the further i get in this chapter of my life
February 5, 2026
Reply from Moongrade
Dear Carolyne,
We appreciate you taking a chance on us. We understand feeling stuck is difficult, and we are working hard to improve our guidance for your injury or legal case. Please email help@moongrade.app with your account email and order number so we can provide the direct support you need.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Yvonne,
It’s great to hear you found our approach sensible and accurate. We are dedicated to making improvements to our services. Should you need any further assistance, please email help@moongrade.app with your account email and order number so we can assist you.
Sincerely,
Moongrade Team
Simple and quick.
February 4, 2026
Reply from Moongrade
Dear irenezw,
It is great to know you found the experience simple and quick. We are actively working on improvements to support your chargeback and legal needs. Please email help@moongrade.app with your account email and order number if we can assist further.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Mrs janet clements-marlow,
It is great to hear everything was quick and easy! We are constantly working on improvements to our platform. Please email help@moongrade.app with your account email and order number if you have additional questions.
Sincerely,
Moongrade Team
There are way too many offers/add-ons…
There are way too many offers/add-ons it gets a little unnerving.
February 4, 2026
Reply from Moongrade
Dear Briana,
We appreciate your feedback regarding the volume of offers presented. We are actively working on improvements to streamline the experience. Please email help@moongrade.app with your account email and order number so we can look into this further.
Sincerely,
Moongrade Team
I think overall it is a good company I…
I think overall it is a good company I appreciate them
February 3, 2026
Reply from Moongrade
Dear sandra boyd,
We are glad you appreciate us and view Moongrade as a good company. We are actively working on improvements to make our service even better. Please email help@moongrade.app with your account email and order number if you ever need assistance.
Sincerely,
Moongrade Team
Don’t fall for this s am
I fell for an online ad which didn’t deliver what it said.
In the small print was a recurring subscription which was well hidden
I was charged £39.49 abd refused a refund
It’s a scam playing on people’s insecurities
February 2, 2026
Unprompted review
Reply from Moongrade
Dear Carole Knott,
We take your feedback on the visibility of our subscription terms seriously. We assure you Moongrade is not a scam and are working to make our checkout details even clearer. Please email help@moongrade.app with your account email and order number so we can look into this for you.
Sincerely,
Moongrade Team
Very good explanation of what I would…
Very good explanation of what I would receive in the reading
February 1, 2026
Reply from Moongrade
Dear josephine ak,
Thank you for sharing that you found our explanation of the reading helpful. We are constantly working on improvements to provide the best insights. If you have any specific feedback to help us earn that fifth star, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
It's been very easy using this site
It's been very easy using this site. I really didn't need all the book offers one at a time though.
February 1, 2026
Reply from Moongrade
Dear Valerie Kruljac,
We're glad you found the process easy! We appreciate your note regarding the sequence of book offers and are actively working on improvements to streamline the flow. Please email help@moongrade.app with your account email and order number if you have additional insights.
Sincerely,
Moongrade Team
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