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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Really slow delivery
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Thanks for the very prompt delivery
Print too pale and absolutely tiny, in fact, the recipients couldn’t hardly read it and one of my friends even had to use a magnifying glass!
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Just as I ordered
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Not the best quality photos
Loved it thank you
Easy to use and enjoyed by recipients
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Always excellent quality and fast service.
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Super speedy delivery! My grandma and grandad loved their postcard from our holiday.
They didn’t arrive :(
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent service!
I love the postcards. I travel a lot and I like to keep the family up to date.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Excellent product. Just ehat I had in mind when ordering x
It hasn't arrived.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Post are, although small, is fantastic. What a great memory of our holiday and the delivery couldn’t have been faster.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Really please with quality of card, they absolutely loved it. Thank you x
The postcards are a brilliant idea. I send my daughter one every month with the latest photos I have taken that month. Fast service!
As always very happy
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Whilst the idea and pictures are excellent I feel to charge 1.65 for postage is high.
My Family were delighted to receive the card!
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
