Cannot as the voucher has not been used yet
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Quality
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All reviews
Lovely very pleased
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
It has not arrived on time despite paying extra!
Quality: 2
Value for money: 1
Need my of a selection on deigning card and more options like pictures more personalised
Quality: 2
Value for money: 3
Reply from Moonpig.com
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Fraud company
Quality: 1
Value for money: 1
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
My friend was delighted
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're delighted you had a fantastic experience! Your positive feedback means a lot to us. Thank you for your support, and we hope to make you smile again soon!
A lovely card for a Moonpig gift voucher. The card was free of charge, which was a bonus.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great service as always
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Great product as always .
Quality: 5
Value for money: 5
The gift that I purchased did not arrive
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Really great gift and recipient so so pleased with it
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Reviewed a discount on this so was happy to place voucher order with card, it seems moonpig auctioned quick but maybe the onward shippage action wasn't? Arrived 7 days late for a birthday very disappointed.
Quality: 5
Value for money: 5
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The present was a good one but it was delivered a day late so it missed the birthday, and not great response from customer service so very very disappointed
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Product was fine...delivery 2 days late.
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It was for my sister in Cardiff UK.She had a stroke and a bit confused so i,m not really able to give you any helpful answer Regards Arthur. She is 96
It arrived on time and was as descibed. Thanks!
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Very. Much appreciated
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Just right,thank you moonpig!!!
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're over the moon to hear you had a fantastic experience! Thank you for your positive feedback. We appreciate your support and hope to impress you again!
I wanted to give my dad something he loved
Quality: 5
Value for money: 5
Love it Love it. Cannot wait to see the look on my father in laws face
Quality: 5
Value for money: 5