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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Very happy with the service - the personalised card looks fantastic, I also recommend using the stickers.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Very good quality
The card didnt arrive - i got a refund which went through quickly but then it was too late to organise another card for the birthday event
Reply from Moonpig.com
We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great card, exactly what I was after.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Sent very quickly and was exactly as described
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The card did not arrive and still has not arrived
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Nailed it.
Great as usual
Very good!
I never received the card :(
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Absolutely loved it !!! Always order from moonpig
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
The cards did not arrive on time, despite being ordered well in advance and scheduled to arrive 5 days before the birthday. In fact, the birthday has passed and they have still not arrived!!!
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent - speedy delivery and good quality! :)
Nice and easy.
Great value for money!
My mum loved it 🥰
Reply from Moonpig.com
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
Nice card, mum loved it
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Product was good but arrived a day late. Got a notification from The Royal Mail that they sent it to the wrong place and had to divert it!
Great service as always. Have used Moonpig for year and will continue to do so.
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Unfortunately the wrong card was sent and when the original arrived it was in a tatty envelop and the card was a bit creased!
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
