Product arrived with 1 bottle completely smashed … wouldn’t normally matter but my father is 91 years of age and partially sighted ..! Had I not been there he would have been severely injured ..
Quality: 1
Value for money: 1
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Product details
The perfect gift for anyone who loves a decent pint down the local – treat them to their very own pub in a box so they can recreate that feel-good feeling without leaving the house. With six mixed IPAs, pale and golden ales in 330ml bottles and cans, it's the perfect gift!
Product Specification:
4 x 330ml Craft beer bottles
2 x 330ml craft beer cans Beer mats and pub quiz
Additional Information:
ABV: Mixed
Dimensions: 300 x 215 x 145mm
Weight: 4kg
Ingredients:
Beer contains gluten from malted barley or wheat and may contain lactose on occasion.
Allergies: All customers and recipients should ensure they have read the product information carefully, especially if a recipient has any allergies.
Age Restriction: You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.
Sometimes beers may vary due to substitution but they will be as equally delicious!
GTIN: 5060396671655
All reviews
Most enjoyable
Quality: 5
Value for money: 5
My sons birthday has now passed and he has not received either the card or gift, its impossible to add a anything positive till the matter us resolved
Item was liked by recipient 9i
Quality: 5
Value for money: 5
Reply from Moonpig.com
We’re so grateful for your positive feedback! Thanks for taking the time to leave a review. It’s wonderful to hear you’re happy with our service. We aim to please, and it’s great to know we did!
Came ruined
Quality: 1
Value for money: 1
This was a really good deal, so I ordered it for my brother's birthday, however one of the beer cans must have exploded at some point, therefore both card & packaging was ruined, it's a shame because it was a really good gift.
Quality: 1
Value for money: 4
Still not received it. Stuck at Midlands hub with Royal Mail since 00.30 on 3/6/26 !!!!!!!!
Quality: 1
Value for money: 1
Ordering was easy well packaged our grandson loved it 👍
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
This gift was well accepted
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Thank you so much for replacing the damaged goods the very next day. Your customer service has been absolutely fabulous. Thank you so much.
Quality: 5
Value for money: 5
Enjoyed by recipient
Quality: 5
Value for money: 5
When a box is labelled Fragile and arrives to the gift receiver looking like this then feedback is required. Poor show. Blame whomever you need to but it was ordered from Moonpig so it’s you it reflects badly on. Update. Present now opened. Product damaged. Money back please. 2 of the beer cans arrived punctured. Did Royal Mail decide to throw it off their van as it drove past?
Quality: 1
Value for money: 3
My son loved the card and presents thanks moon pig for getting it there on tome
Quality: 3
Value for money: 4
This gift was ordered on 7 April with delivery date scheduled 10 April (the recipient's birthday). I did not hear anything from the recipient about having received it. I eventually decided I should check they received this and the card I had sent via moonpig on 22 April (assuming they had, but had forgotten to say thank you) and was horrified to discover it had not been sent/delivered. I reported this via the AI chatbot channel and discovered that it had not been received by the Royal Mail (i.e. not dispatched or lost by Moonpig). AI chatbot reordered the items. If the items eventually arrive, they will be more than 2 weeks late - I am very dissapointed.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately one of the cans of beer had been punctured in transit and spoiled the packaging and left the birthday card stained
Quality: 4
Value for money: 4
Awful. Never received the product, and impossible to find out where it is. Can contact anyone, will never use Moonpig again, As I write this I am still at a loss as to where my item is, how to locate it, and who to contact. Totally bewildering!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I had the parcel delivered, the blue box was fine, then I opened the brown box and I could hear one of cans. I opened the house box and it was wet. One of the cans had been penetrated and soaked the house box. This was a gift for a colleague who has under gone an operation, convalescing at home. Therefore I went to his house empty handed, with only his card. Thankfully the card was OK. I would like Moonpig to address this matter, to the best of their ability. It is the first time I have used Moonpig. My colleagues and myself would like an upgrade, to the next gift box, including ales. It was very disappointing.
Quality: 1
Value for money: 2
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived late bottles were broken inside the packaging. Roal mail took it away very dissatisfied and disappointed
Quality: 1
Value for money: 1
Reply from Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
It was well received
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
It was a gift and he loved it ! Good choice and nicely packaged Good value and delivered in time
Quality: 5
Value for money: 5