Excellent all came on time. My son very happy
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Front of mug:
Two photo upload design with white frames.
Two photo upload design with white frames.
All reviews
Photos are clear and crisp
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Really easy to do, excellent product and fast delivery.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
This one was a speedy delivery. Ordered this and a card the same day! Still waiting for the card.
Delivered next day, good quality picture good value for money
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Person love the mug
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Arrived quickly and well packaged. Quaity of print was ok but disappointed with the quality of the mug itself considering the price paid.
Quality: 4
Value for money: 3
Looks great, excellent gift idea
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The item has not been delivered even though Riyal Mail says it was
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Item has not been delivered. Very disappointed. Missed my nephews birthday completely.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Mug arrived broken was for my sons birthday. I dm unwell in hospital. I sent you email no reply. Need a replacement sent dado. I paid £21x
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
As l ordered ! Normal quality plain mug with a memory photo !
Quality: 5
Value for money: 4
Fantastic
Quality: 5
Value for money: 5
Happy with the look of the mug
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the glowing review! We’re so pleased you had a positive experience with us. Your satisfaction is our priority, and your feedback means the world to us. Looking forward to welcoming you back!
good quick service
Quality: 4
Value for money: 4
The order process was quick and efficient and delivery the next day. Even ordering from South Africa is was very easy. Will use you again.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Fantastic service. Very happy with everything!!
Quality: 5
Value for money: 5
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
A good way to have special pictures in a permanent way to accompany a card.
Quality: 5
Value for money: 5
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Very happy with the quality, value for money and overall service
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Brilliant personalised mug!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊