Moonpig.com Reviews 

602,363
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 106,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the wide selection of available items and find it extremely simple to design bespoke cards using their own personal photos and greetings. People consistently praise the convenient ordering process and the dependable delivery service, noting that packages regularly arrive right on schedule. However, some reviewers were not happy with delivery delays, mentioning that certain important orders arrived late or failed to reach their intended destinations entirely. A few consumers also experienced missing items or frustrating issues with extra fees paid for faster shipping services.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that items consistently arrive on... See more

Product

Customers consistently note positive experiences with product, highlighting the amazing range of cards,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting that creating and... See more

Order

People report ambiguous experiences with order, as many reviewers highlight that the website is very easy to... See more

Service

Consumers find service to be positive, highlighting a reliable delivery process and easy to use ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was very pleased with the ease of composing the card, and the design was perfect for the intended recipient. The only reason for not giving 5* is the way the photos were cut-off. It was disappointing... See more

Rated 4 out of 5 stars

Brother’s card was lost in the post, chatted online and they resent another. Hopefully he gets his birthday card soon, now his birthday as passed now.

Rated 4 out of 5 stars

The item failed to arrive. The tracking information indicated that it had been damaged and refused by the recipient and returned to sender. The recipient had no knowledge of this. It seemed possible... See more

Rated 4 out of 5 stars

I love the choice of cards and the details you can add to them especially the voice message ...easy to navigate app and postage options ..obviously more expensive than the shops but worth it fo... See more



Company details

  1. Greeting Card Shop
  2. also in
  3. Flower Delivery
  4. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602K reviews

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4.3

All reviews

(602,363)

99,121 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. So easy to personalise cards for your family and friends. Great choice. Ordered card in the evening and it arrived the next day.

November 3, 2026
Rated 5 out of 5 stars

MOONPIG - SUCH AN EASY WAY TO CREATE HAPPY AND PERSONAL MEMORIES. EVEN I COULD DO IT. ! BRILLIANT !!

With Moonpig I was able to create a really personal birthday card, with photographs and personalised text creatively and easily positioned on each page.
The process was simple and the result brilliant.
Even though I must have been tight on the deadline for dispatch, to my surprise and delight the large size card was delivered the very next day.
The recipient ( celebrating his 80th birthday ) was so pleased - as the photographs brought back happy memories of a special holiday. Thank you so much.

November 3, 2026

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