Moonrakeronline Reviews 388

•

4.7

Electronics Company

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their satisfaction with items like radios and antennas. Many people praise the efficient delivery service, often mentioning quick dispatch and well-packaged goods. The service is consistently described as outstanding, with consumers appreciating the helpful and knowledgeable staff who provide fast and friendly assistance. The ordering process is also seen as easy and straightforward. However, some customers were dissatisfied with issues related to delivery, such as missing items or delays, which they attributed to the courier services. A few other people also felt that some products arrived with damage or were not as described, specifically mentioning issues with a "b-grade" item and an antenna that was not correctly assembled.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the excellent build quality, with... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and exceptional... See more

Order

Consumers find order to be positive, highlighting the ease of online ordering and quick fulfillment. Many... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Reviews shaping this summary

A very nice dual band radio, The Luna is a well built radio with all the features you could want, a very clear AM section in fact the best I've heard on a multiband radio. Easy to order on line with... See more

Company replied

Ive bought a few things from moonraker and had no problems at all. Everything is as described on their site and at a great price too. Its worth looking at their bundle offers too as there's some good... See more

Company replied

Our club recently purchased three TMF‑1.5 30FT Heavy Duty Fibreglass Telescopic Masts from Moonraker for our field day operations, and the entire experience was outstanding. Justin and the team we... See more

Company replied

I pushed the button on a new Yaesu FT-710 and power supply bundle around lunchtime on a Thursday. Not really expecting it to arrive the next day as the websire said that they couldn't guarantee it th... See more

Company replied

Company details

Written by the company

Moonraker has been in business now for over 40+ years. We are an International Radio Communication Retailer, Wholesaler and Distributer. We are the Official Main Dealer for too many brands to mention. We stock all the leading Radio Communication products and accessories. We pride ourselves on our: Product Range – We have one of the largest 'IN STOCK' product ranges. Worldwide Distribution – We supply goods to customers all around the world. Pricing – We are committed to competitive pricing. Customer Service – We are committed to delivering excellence in terms of customer service and after sales support. We are a young (at heart!), dynamic, fun and friendly customer focused team.

Contact info

United Kingdom
moonrakeronline.com

4.7

Excellent

388 reviews

5-star

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Replied to 91% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
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Apr 12, 2026

Good price/quality ratio.

Parcel's delivery delay is correct.
The material was well packed and conform to description.
The antenna i received (storm Master 5800) was not correctly assembled, paint was scratched, and i have an issue to fit the ajustable whip. But it seems not to affect the performances of the antenna.

April 11, 2026

Unprompted review

Reply from Moonrakeronline

Apr 13, 2026

Thanks Lionel - please call if you need any help with the antenna

Apr 12, 2026

Great advice and support with new cable…

Great advice and support with new cable selection and specifications.

April 1, 2026

Unprompted review

Reply from Moonrakeronline

Apr 13, 2026

Perfect - cheers Daniel

Apr 11, 2026

good company to deal with

April 10, 2026

Unprompted review

Reply from Moonrakeronline

Apr 13, 2026

Thanks Terry

Apr 11, 2026

i asked moonraker to get me something i…

i asked moonraker to get me something i had been after for a long time and they found it for me,many thanks tony g7dir

April 1, 2026

Unprompted review

Reply from Moonrakeronline

Apr 13, 2026

Ahh brilliant - thanks for the review

Apr 11, 2026

Smooth experience with a simple order.

Item arrived promptly, appropriately packaged and was as described.

April 2, 2026

Unprompted review

Reply from Moonrakeronline

Apr 13, 2026

Cheers for the review John !

Apr 11, 2026

Had a great help over the phone.

Had a great help over the phone.
Placed my order then it arrived one day after. Happy to return for some more.
Thanks guys.
M7KBJ

March 30, 2026

Unprompted review

Reply from Moonrakeronline

Apr 11, 2026

Fantastic M7KBJ - glad we could help

Apr 11, 2026

Yaesu 4x hand held transceiver

The company have an excellent customer service and the equipment I ordered was on time and in good conditio Thankyou Moorakern

April 4, 2026

Unprompted review

Reply from Moonrakeronline

Apr 11, 2026

Great thanks Michael

Apr 10, 2026

diamond 795 purchase

The team were very helpful with giving me information on the Diamond 795 antenna and they had an answer for every question I had and they have recommended a guide online to be able to listen to new frequencies with my scanner.

April 1, 2026

Unprompted review

Reply from Moonrakeronline

Apr 11, 2026

Brilliant thanks for the review Karun

Apr 10, 2026

Quick delivery

Quick delivery, goods as advertised.

April 1, 2026

Unprompted review

Reply from Moonrakeronline

Apr 11, 2026

Perfect Phil Thanks

Apr 10, 2026

All Arrived Ok

All Arrived Ok, Thanks..

March 28, 2026

Unprompted review

Reply from Moonrakeronline

Apr 11, 2026

Great thanks

Apr 9, 2026

Excellent service from moonraker and would definitely recommend

April 2, 2026

Unprompted review

Reply from Moonrakeronline

Apr 9, 2026

Thanks Steven - much appreciated

Apr 8, 2026

I've never had any issues with this…

I've never had any issues with this business. I always receive items ordered quickly and well packed. Their Website is well laid out. More than happy 🙂.

April 8, 2026

Unprompted review

Reply from Moonrakeronline

Apr 9, 2026

That’s great to hear Ian - thanks a lot for the review

Apr 8, 2026

My purchase arrived early and in good…

My purchase arrived early and in good condition. Prompt and delivery and on time.

March 17, 2026

Unprompted review

Reply from Moonrakeronline

Apr 8, 2026

Great Jim - thanks for the review

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