Initial sale was great when I purchased my Super Monkey. From then on though the after sale customer service has been terrible and I won’t deal with them again. I’ve contacted them on 2 separate occas... See more
Company replied
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See what reviewers are saying
Bought the Super Monkey, all black, full spec 750w. What a machine ! ... the staff are very helpful and accomodating, nothing too much trouble and they deliver using their own vans/staff, the bike arr... See more
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear,... See more
I had been waiting for several months, due to the pandemic for my bike to be in stock. As I had subscribed to the Moor Ebikes newsletter, I was emailed that the Fat Bears were now available and put in... See more
Company details
Written by the company
Retro styled electric mopeds and bikes. Have fun, look cool and be green with a low cost to run. #electricbikes #electricmopeds #mopeds #ebikes
Contact info
Stockport, United Kingdom
- 0333 00 00 707
- sales@moor-ebikes.co.uk
- moor-ebikes.co.uk
Fantastic service & knowledge
Bought a Rocket 88 from Moor ebikes, and the service was fantastic. Lots of helpful advice, even when I struggled to assemble the myself (managed it with some handy tips!), speedy delivery, and a great looking bike. No cheap rubbish here, will be back in future if I decide to get another! Would recommend to anyone looking for a new bike or just advice.
June 3, 2021
Unprompted review
I bought a Synch Super Monkey Bike from…
I bought a Synch Super Monkey Bike from Moor EBikes and they were superb - they kept me informed of my order and answered all the questions I had promptly, nothing was too much trouble. Genuine A+ customer service. Well done.
May 24, 2021
Unprompted review
I got the super monkey bike you will…
I got the super monkey bike you will not be disappointed lovely bike and great fun . Realy great service by tynan helped me out alot with questions ect
April 21, 2021
Unprompted review
Knowledgable and so Helpful
An absolute pleasure to deal with, very knowledgable and extremely helpful. They had the bike in stock and delivered the next day... couldnt be happier!
April 14, 2021
Very pleased with my ebike fat bear
Very pleased with my ebike fat bear. Everyone l spoke too was very helpful & explained about my delivery. It certainly is a beast of a bike!! Thank-you to Everyone.
April 9, 2021
Hassle free purchase after a lot of…
Hassle free purchase after a lot of helpful advice. Arrived securely packaged and next day from ordering to delivery.
March 29, 2021
Helpful, good customer service.
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear, Tynan was quick to respond and replaced the light quickly free of charge. I ordered the yamee fat bear, very happy with bike so far. Would recommend company, relatively new and starting up. Very few suppliers as yet of their range of ebikes. I would expect this part of the electric ebike market to grow quickly.
March 20, 2021
Great Service
Great, fast service and after sales help. Yamme fat bear is a great ride. Thank you
March 19, 2021
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