Moose Mobile Reviews 316

Quiet reliable. Will received message once you used up 50% of your data. Made it easier to manage your usage.

Good price ie switched to Moose from our previous mobile provider and saved 25% immediately without compromising service or coverage. Support staff are easily accessed by phone and queries are responded to immediately. This is a good company and I would recommend it.

Helpful staff excellent pricing and never had reception issues.

I've had moose mobile since 2020 and the customer service has been great.
Also because it was so inexpensive I thought I'd not get reception in smaller towns but we've found that I sometimes get reception in very obscure places where others with their telstra phones don't.

Very happy with my Moose Mobile service. Using the Optus network so coverage has been great. Apart from that one day when we thought the world had ended😆, but not Moose Mobiles fault.
Price is fantastic! Much better than what I was paying with my previous provider….Optus 👍🏻

I have not regretted for one moment going to Moose a few years ago. Everything just happens as it should. Thank you Moose team or should I say 'herd.'

Moose Mobile is not a big Telco but got a lion's
heart! Since a year now I use Moose Mobile and Had never had a problem. It is very hard for me to said something about their after sale service, I had never had the need to contact them! I am truly happy to be part of this Telco.

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I don't need much, but what I do need I want to be reliable and not costing me the earth. Moose fits that requirement. Actually I can't understand why so many people pay so much more money to the larger service providers for essentially the same service.

I have not had to contact Moose for any problems or complaints, which is unusual for a telco. Pricing is affordable and the service is always there.

Reliable service at a very reasonable price.

Original deal was great price. After 6 months price increased. I don't see Moose offering the great deal anymore. Shopping around today I can get a better deal with another provider.

Love the billing easy to contact good customer service

The great price I am paying for the amount I use my phone. Who could complain about paying $9 for 100 calls and unlimited text per month, not to mention 2 Gig of data a month whivch I didn't even go near using.
Now I am on $12.50 a month for unlimited calls, text and 6 Gig of data. For people who don't use their phones much, this plan is ideal.

Low fee, good coverage, no tassels.

Really good deals. Excellent customer service. what more can one want

Thank you Chris for addressing my concerns promptly. I wish your Mobile Moose Support team can do better responding to queries more professionally in the first instance. Those robotic responses from an unidentified person are not helpful at all. I really appreciate the personal follow up from you and addressing my issues very promptly and professionally.

No compensation or communication in response to Optus outage therefore I will be leaving also was problematic to switch over in first place.

Well after complaining I got 30GB of data which is ok but my partner didn't get any data until I complained 2 weeks later.

Appears no free data unless you complain, doesn't seem very ethical.

Optus coverage seems ordinary in Adelaide at the moment too.