No response after serious motherboard failure
I rarely leave negative reviews, but my experience with Morefine has been extremely disappointing. After only six months of normal use, my mini PC suddenly started emitting sparks while it was sitting completely idle on my desk. It was a serious safety hazard and could have easily caused a fire, so I immediately unplugged it and never used it again. I took the device to a certified PC repair specialist, who inspected it and confirmed that the motherboard had failed. They advised me to contact Morefine for a warranty replacement rather than attempting a repair. I opened a support ticket explaining everything, but instead of helping, Morefine simply closed the ticket without any response. Thinking it was a mistake, I opened a second ticket with the same information, and once again it was closed without any reply, explanation, or solution. Hardware failures can happen with any brand, but completely ignoring a customer after a potentially dangerous failure is unacceptable. A product that starts sparking after only six months should be treated as a serious safety issue, yet Morefine showed no interest in resolving the problem or honoring the warranty. Based on my experience, I cannot recommend this company because if your device develops a serious fault, you may be left without any support.
May 10, 2026
Unprompted review