MoreSports.com Reviews 350

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, prompt delivery, and competitive pricing. Many people appreciate the wide selection of products and the ease of ordering, often noting that items arrived quickly and in perfect condition. However, some customers experienced issues with faded products or discrepancies in pricing. A few international customers, particularly those in the US, found that high tariffs and additional duties made their orders significantly more expensive.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the fantastic product... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Price

Consumers find price to be positive. Many reviewers highlight finding items significantly cheaper than... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The price of the Base London moccasins were £20 cheaper than anywhere else. I also got a 10% discount for a 1st time purchase, so £49!!! Well chuffed. Good comms and speedy delivery, and all rou... See more

Rated 5 out of 5 stars

Fabulous company to deal with. Shame that Parcel force couldn't get their act together ( took 4 days to attempt delivery and even then it went to the wrong house!) But the customer services has been... See more

Rated 5 out of 5 stars

Rapid delivery of product. Both items (waterproof overtrousers and jacket) seem good quality, but not yet proven in the rain. Happy so far with my purchase.

Rated 5 out of 5 stars

Excellent all round! Very impressed with the speed from ordering to delivery. Excellent range of products. The golf bag I bought was also had a good reduction in price. I’d definitely use this co... See more


Company details

  1. Sportswear Store
  2. Golf shop

Written by the company

Our philosophy is simple - to bring you sensational savings on top quality products from many of world's leading sports brands. Through our extensive network of global contacts and established relationships with major manufacturers like Titleist, Fo...


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Excellent sales service and excellent after sales service with the money refunded promptly. I’ll be buying from them in the future.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and prompt

I live in Fuerteventura and the company were extremely helpful getting me a powerkaddy motor. First order got lost in Madrid. I reordered while in UK got next day delivery and the refund for lost motor was prompt. Alan was fantastic on the phone, service was brilliant. Will certainly be using them again. 👍

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices!
Received my order on the expected date with no issues during transport. The product quality met my expectations.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Excellent service and great value. Will definitely use this company again

January 24, 2025
Unprompted review
MoreSports.com logo

Reply from MoreSports.com

Thanks for your kind review!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Excellent company to deal with. Would definitely use again

January 2, 2025
Unprompted review
MoreSports.com logo

Reply from MoreSports.com

Thanks for your kind review!

Rated 5 out of 5 stars

Great team, great product

I have been receiving excellent customer service from the team at More Sports. They have been kind and patient with my multitude of queries and have provided the utmost attention to detail in fulfilling my requests.

January 20, 2025
Unprompted review
MoreSports.com logo

Reply from MoreSports.com

Thanks for your kind review!

Rated 1 out of 5 stars

1% for customer service

Utterly useless customer service from MoreSports.com.

I purchased a pair of trousers from them last Thursday and paid for next day delivery. The trousers turned up next morning but were unfortunately too big so I went on to the MoreSports.com website to arrange a return. I then received an email from them saying the following:-

Your return request was sent and is being reviewed. We'll email you once it's been completed.

Firstly, I don't understand why MoreSports.com need to review something as simple and straightforward as a mail order return? And since trying to arrange this return at 12:22pm on Friday 30 September I've had no response from them whatsover.

I’ve been shopping online for years and honestly moresports.com has the worst returns process of any company I have ever purchased an item from.

Who knew that trying to arrange something as simple and straightforward as a mail order return could be so difficult? Shop at MoreSports.com and you'll find out.

August 30, 2024
Unprompted review
MoreSports.com logo

Reply from MoreSports.com

Sorry to hear of the issue with your return request. Is it possible some of our emails are being filtered incorrectly as SPAM? I received your message on Friday and replied to this with return details - as advised our returns process initially sends the message you've received to allow us to check and see if a return label is required. This was actioned on 30th September and an email with our returns address was sent on this date. Sorry again for the issue, I've tired resending these details to you by email - please also see our return details below, please can I ask you to include a note of your order number with your return - our team will process this as soon as it's been received. Kind regards,
Alan
Moresports Team

Moresports Returns
Unit G
Hillmans Way
Coleraine
BT52 2ED

Rated 5 out of 5 stars

100% for customer service

100% for customer service. Despite being a tricky intermediary between the manufacturer of a faulty pair of shoes and Amazon, a position which could lead some to make life difficult, the team there was courteous, responsive and effective in solving the problem. Love it when you find companies like this. Life gets just a little simpler.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered timberland work boots

Ordered timberland work boots, started to split, got in contact with more spots, they worked there magic and got me a new pair of boots delivered 3 to 4 days later, I'll always be getting my boots from these, 6 🌟🌟🌟🌟🌟🌟

July 19, 2024
Unprompted review

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