Morganandmorgan Reviews 202

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with their claims, with many stating their cases were dropped or denied without clear reasons, or that the firm only took on "high-profile" cases. Customers frequently reported poor communication from the staff, with some experiencing a lack of updates, unanswered calls, and even rude interactions. Some people also felt that the service was unprofessional, citing issues like being passed between multiple attorneys and case managers without notification, and receiving templated responses that didn't address their specific situation.

What people talk about most

Customer service

People report negative experiences with customer service. Many reviewers express dissatisfaction with the... See more

Staff

Consumers find staff to be negative, citing widespread issues with professionalism and communication. Many... See more

Claim

Reviewers highlight negative aspects of claim. Many customers report that their cases were denied without... See more

Service

Reviewers mention negative feedback about service, with many expressing disappointment and frustration.... See more

Customer communications

Customers consistently express dissatisfaction with contact experiences. Many reviewers report a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Can I give ZERO stars? I was on the phone with TWO DIFFERENT PEOPLE, the first one said they can help me with my social security disability claim but even though I gave the SAME answers to BOTH of the... See more

Rated 1 out of 5 stars

Initial free consultation was good. They quickly responded to take my case. No brainer… hit and run in a garage with involvement from Hertz Rent A Car and a customer of theirs. Documented whiplash... See more

Rated 1 out of 5 stars

Fully regret ever using Morgan and Morgan they are nothing but scammers who take money from unsuspecting ppl who trusted them . Both me and my wife have been fighting them for over a year just to get... See more


1.3

Bad

TrustScore 1.5 out of 5

202 reviews

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Rated 1 out of 5 stars

These people will not give you your…

These people will not give you your money. They just have your money. They get paid but they don't want to pay you. I've been owed for a couple weeks now and still have yet for them to take the check that they have in their hand and give it to me beating around the bush. I get no phone calls. I get nothing. No response at all. Don't use these people

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

A Lost Client

I am a retired Medical Professional and reached out to M&M to ask for representation. In 2025 I had a very serious Back Surgery at UF, I was asked to detail my Surgery experience and what my claim was about. I did that in detail. After the call I was dismised and told they were not inteersted. The young Lady hardly spoke English and did not know of UF or Gainesville Florida ! Beyond Unprofessional. I have to wonder if John Morgon ESQ knows he is loosing Busines!

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience with this company

Horrible experience with this company. Im left in deeper debt than what I started with ! Their communication is the worst. After my accident upon first contact, the team assigned was okay. Then when they sent WHAT I WAS LEAD TO BELIEVE, Was a Authority to Represent letter. They, (Devoney & James) my contact people advised me to get medical treatment to help with the case. I specifically asked the question. What happens if I start these treatments and something happens that the case don't go through? (QOUTE) We are a large company and would write them off ourselves. Maybe the light should have turned on in my head BUT I went ahead. Then one day out of nowhere I got a voice message saying they no longer represented me with no explanation! Perhaps they show my SIZE DIDNT MATTER, AS their saying goes! Size matter! Sure if they are getting far behind the financial benefits. Now im stuck with a $5000 medical bill that I shouldn't have occurred. I will use every speaking engagement and platform I have and every opportunity I get to WARN people of this Horrible situation they put me in. I advise any one that looks this company up to PAID ATTENTION TO THE BAD REVIEWS ON THIS panel and BBB website.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Morgan and Morgan, a lot of fluff no compassion

First, thank you for the forum. I had a slip and fall and I reached out to Morgan and Morgan. I sent pictures and all information regarding my injury, the representative then congratulated me on Morgan and Morgan for becoming a client (didn’t know what that was about). After they received my pictures and information they called and told me sorry but, we will not be moving forward with your case. I asked why Morgan and Morgan didn’t want to represent me and they said after careful review the case just wasn’t solid enough. I was shocked because it was a slip and fall on black ice that said they could not see, then wanted to refer me to a smaller affiliate of theirs (say what?). I respectfully declined their offer and went with a smaller but, more competent firm that I was very familiar with. Siegel Law not only took care of me right away, they understood the assignment. Never was I made to feel like my case was insignificant with Siegel Law of Paramus, NJ. Morgan and Morgan is a big firm with no heart.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

After 5 months

After 5 months, the firm finally decided to decline representation for me. Idc but it's just the principal. And just a little FYI, if you're ever involved in a hit and run, go to another firm. PERIOD 💯

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

The worst law firm ever!

After being with this law firm they dropped my case after 6 months because I made a complaint of staff's incompetence and unprofessional behavior. They talk to you rudely and have zero communication. Going to a smaller law firm now who won't treat you like you're basically nothing! I gave them 1 star, but if I could I'd give them a zero!!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

They refuse to take 2 of my cases

They refuse to take 2 of my cases. Both of them where I have permanent injuries, but I guess they felt they could not get enough money out of the cases. I don't know, but yet.The advertised that they take the smallest of cases, extremely frustrated and false advertisement.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

I have had the same issues as everyone…

I have had the same issues as everyone else. Gave the answers to the call center rep they didn’t take down correctly. Gave the same answers to the first paralegal that didn’t get taken down correctly . Gave the same answers to a second paralegal and I’m sure they didn’t get them down correctly. Sent them all the work paperwork as well as all medical documents they need including MRIs and was promised a call from a lawyer 3 times and sat around for the entire day each time with no call no email. The only way I got in touch with them was by calling the main number and complaining. Sent an email on a Friday and a text because they didn’t call again letting them know I was going to find another lawyer if they didn’t call by Monday and they text and email me today surprised I was getting a new lawyer. No communication, no organization, and no respect at all. False advertising to say the least. For as much of your money as they plan to take it’s a scam and a rip off. I would never recommend this law firm to anyone.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service I had to call and…

Poor Customer Service I had to call and Emailthe paralegal at least three times before she would call me back. Sometimes it was time sensitive issues.
When it came time for mediation and settlement, my attorney did not fight for me. Matter of fact, he urged me to wrap up the mediation, even though we were far apart from the defendants offer. Then, when I finally settled unknowing to me a large chunk of my settlement included medical bills, which should’ve been assigned to the defendant, not me. My attorney got more money than I did, and I had severe injuries that were life-changing and now require me to use a cane. I’ve also required subsequent surgeries following the settlement and will never be the same after the accident I had. I feel cheated. They did not “fight for me”.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Initial team didnt put my case together…

Initial team didnt put my case together properly and i got crap offers from the insurance company. Case number 14188267. They dont do tgeir jobs on the initial team so they can run up case cost and take most of the settlement and was suppised to get 850 plus back on the final payment and hot 76.55 after their hidden fees. DONT USR TGEM , GO LOCAL SMALL LAWYERS TO GET BETTER SERVICE.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Morgan and Morgan’s new commercial is…

Morgan and Morgan’s new commercial is funny. You wouldn’t hire a clown. Don’t be fooled. That’s exactly what you get. They never call back. Make you do most of the work. And they don’t fight for more money even when you have permanent damage. Get a real lawyer

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Getting nowhere at what cost

So far, I am seeing nothing is being done, and I am concerned that all of this "nothing" and refiling/resubmitting the same paperwork without communication or updates or records is going to be at a huge cost. I would have done better on my own. Truly. Original person assisting left position, and I had been communicating with an abandoned email. There is so much that has happened that is both unprofessional and unhelpful. I want a letter of withdrawal. It's too late for anything good to come from this, and I'd advise people to look elsewhere. Trying to get help from the office when the person being employed to build your case is MIA is a nightmare. They are so rude, and you can get the run around. I requested a new representative. I have contacted the old one 3 times without hearing back, and no word from M&M. They do not like to be bothered. The name on my paperwork is different from the 2 individuals who were assisting me. I am at a loss. Who is building my case? NO ONE.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Please Don't Choose Them

They aren't for the people there for their self. And they drag out your case and do nothing. And it was a simple case but they have a lot of excuses after 3 years.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

I made the biggest mistake hiring…

I made the biggest mistake hiring Morgan and Morgan, in the beginning they were right on, it's been 17 months, I have no idea the status of my case, no communication, when I called and talked to the Case Manager, she said they did not receive hospital records which was sent, they are lost--think twice about putting your injury case in their hands

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at All Costs

Avoid at all costs
Regrettably, I failed to do due diligence on M&M Sarasota/Bradenton before signing with them. Let me add my one/zero star to their uniformly abysmal reviews.

I was hit by a car in a crosswalk. M&M courted me for my business. They were attentive until they learned that the motorist who hit me was underinsured and had few assets. Thanks to my having paid premiums for years, my car insurance’s uninsured motorist clause provided my sole, meager “settlement,” which was sent to M&M a few weeks after my accident. My federal health insurance sought a portion of my so-called settlement through a process called subrogation. Without consulting with me, M&M negotiated a split with the subrogation agent. End result? After one year of poor-to-nonexistent communication and promises of action not taken, M&M’s share of my check MORE THAN DOUBLED what I pocketed personally, as I had already paid some medical bills myself. When I protested, their tone of communication turned threatening. Given the David vs. Goliath odds, I agreed to their thievery. But while signing, I harkened back to what the attorney told me on our single phone call. “Regardless of the factual scenario … you end up winning,” he said. We won’t “leave you out in the cold and give you a check for 5 bucks” and take the rest of it. Liar.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Wow I wish I had read these reviews…

Wow I wish I had read these reviews before I had gotten involved with them. They got me with one of their lawyers. He said he was in ft Lauderdale.
After taking their 40%plus taxes and fees. He took another $9,274.97 which he said had to go in a trust for 90 days in case I have debtors involved with my case such as medical expenses. Even after I object and him making me sign a disclaimer that such debtors can’t go after them.
I had no debtor. Because the case took so long I ended up paying little by little whatever I could because I did not want it going against my credit.
When the 90 days where up I wrote him an email find out how I will be getting the rest of the money from the “trust”. He never replied to my email. When I called their number, he nor his paralegal never answered or returned my call. I called the office and spoke to secretary and left messages he never returned my call.
What I would like to know is. what happened to the rest of my money that he took

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I am very happy and satisfied about Morgan law firm. They are very good at what they do, I was so worried but Morgan law firm made my dream come true. Thank you very much Shey for helping with my immigration and divorce.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service period

Terrible customer service period.
Doesn't support our Military nor will they take workers comp claims against Federal Government.
They prioritize high value claims only...
NOT RECOMMEND..
SEMPER-FI

March 20, 2026
Unprompted review

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