Apart from the excellent customer service (kept informed all the time where the package was on its way) the calendar arrived quickly. It is hard to find a calendar of this size, this is just the righ... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First order with Morgan's Direct - excellent. Very easy to find the product I was looking for on the web site. Very competitive pricing. Free express delivery for orders over £10 (very much appreci... See more
Company replied
Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.
Company replied
I chose Morgan's because of the fast delivery time and product pricing. There was a manufacturing problem with my first order, so I gave them a ring. They couldn't have been more helpful. A replace... See more
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Company details
Written by the company
We are a Long-standing UK-London based independent retailer who supplies office, homes, and business with Office Supplies, Paper, Envelopes, Filing Products and much more and always sourcing and adding new useful, unique and innovative products. We take pride in great customer service and great value for money whilst not compromising on quality. Follow us to make sure you never miss out on our new items. Follow us and do not forget to sign up to our newsletter.
Contact info
Unit 12 Kingsbury Trading Estate, Barningham Way, Church Lane, NW9 8AU, London, United Kingdom
- 020 7482 4684
- morgansdirect.co.uk
4.8
Excellent
230 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, there was minor an initial problem but this was handled professionally without fuss. I measure any company on how they handle problems no matter how small and Morgans are first class.
September 23, 2024
Reply from Morgan's Direct Ltd
Thank you Frank for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
All A 1
Great speedy service and well packaged
Would recommend and used before and will continue to use again
Nice quality article and well demonstrated on line
Exactly what I was looking for
September 21, 2024
Reply from Morgan's Direct Ltd
Thank you Sylvia for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
My pens are just what I wanted
My pens are just what I wanted .Great price and quick delivery.Thankyou
August 24, 2024
Reply from Morgan's Direct Ltd
Thank you Martin for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
I was looking for some "cheap" pens for…
I was looking for some "cheap" pens for the golf scorecard and came across Morgan. 144 pens at a little over £6 and delivered. Pens arrived promptly and they are ideal for the course.
August 16, 2024
Reply from Morgan's Direct Ltd
Thank you Mark for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Good prompt service very pleased and…
Good prompt service very pleased and delivered on time
August 6, 2024
Reply from Morgan's Direct Ltd
Thank you Peter for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Reply from Morgan's Direct Ltd
Thank you Maria for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Reply from Morgan's Direct Ltd
Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Reply from Morgan's Direct Ltd
Thank you Collin for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Good product and speedy service.
February 17, 2024
Reply from Morgan's Direct Ltd
Thank you Ken for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Great Customer Service
Placed my order on 6th Feb 2024 and the delivery was lost by the courier. Morgan's resent the order on 9th without hesitation and it arrived the next day.
Brilliant customer service!
February 8, 2024
Reply from Morgan's Direct Ltd
Thank you Peter for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Reply from Morgan's Direct Ltd
Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Nice and clear website
Nice and clear website, easy to use :) Arrived when they said they would, well, even a day sooner than thought.
January 26, 2024
Reply from Morgan's Direct Ltd
Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
No items, re funds, no service
I ordered gifts for my children for Christmas in early November giving plenty of time for delivery to Australia. More than a month later I still had no items and when I asked about the delivery I was told they had gone back to warehouse and would have to be re-shipped in 7-20 days so not likely to be in time for Christmas. I have since then emailed 3 times asking about this and have been given a tracking number and told to chase it myself. The tracking number doesn’t exist with Auspost. Not only that but the email signature is just “Samantha” with no contact details. I would just like a refund at this point but no one is even replying in the last week. Very disappointing service.
November 9, 2023
Unprompted review
Reply from Morgan's Direct Ltd
Hi,
You have the incorrect company - We are Morgans Direct and are a stationery company in the UK and this has been reported to Trustpilot for defamation
Please confirm the email address used to contact us. Our direct email address is info@morgans-direct.co.uk
Kind Regards,
Morgan's Direct Ltd
Excellent & Speedy!
Excellent, fast service. The Flip-over Birthday/Christmas Card List books I ordered (to replace one I bought in a store 10 years ago?!) are perfect, & arrived well-packed & in good condition. Would definitely recommend Morgan's Direct!
December 7, 2023
Reply from Morgan's Direct Ltd
Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Australia beware
Australia beware, these mob is overseas, you won’t be able to find out where.
Takes a very long time, and am holding my breath, as you do when you realise you sent money to who know where and butterflies in your stomach not knowing if they exist or not.
Update: They are reaching out to me now asking for details. i emailed them repeatedly when my goods were in limbo and never replied.
Turned out it had been in my post office for weeks and their tracking kept showing "in transit". but for the kindness of the local pot office workers who came to my door to warn me my parcel was going back unclaimed. Another example these foreign site treats customers with contempt. I buy stuff on eBay from china and have 100% perfect tracking and delivery. No way I would recommend these to Australian buyers.
December 8, 2023
Unprompted review
Reply from Morgan's Direct Ltd
Hi,
You have the incorrect company - We are Morgans Direct and are a stationery company in the UK - and this has been reported to Trustpilot for defamation
Please confirm the email address used to contact us. Our direct email address is info@morgans-direct.co.uk
Kind Regards,
Morgan's Direct Ltd
Excellent service
December 6, 2023
Reply from Morgan's Direct Ltd
Thank you Judith for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Quick delivery and good prices
November 17, 2023
Reply from Morgan's Direct Ltd
Thank you Pam for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
I buy this diary every year for the…
I buy this diary every year for the last 10 years
Good quality very strong.
Will buy this time next year for 2025.
October 5, 2023
Reply from Morgan's Direct Ltd
Thank you Malcolm
for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
This is the third year I have bought my Letts Diary.
This is the third year I have bought my Letts Diary from yourselves I am very happy with all aspects of my purchase. Will buy again in 2025.
October 4, 2023
Reply from Morgan's Direct Ltd
Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
Quick and professional service.
September 6, 2023
Reply from Morgan's Direct Ltd
Thank you Terry for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community
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