Morgan's Direct Ltd Reviews 230

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4.8

Stationery Store

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and timely delivery service, often highlighting how quickly their orders arrive. Many people also appreciate the quality of the products received, noting that items are exactly as described and well-packaged. The ordering process is often described as straightforward and easy to navigate. However, some customers also noted issues with their orders, such as not receiving their items or experiencing manufacturing problems. A few other people also felt that communication was lacking when problems arose, with some mentioning unreturned emails.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and quick... See more

Product

Customers had positive experiences with product. Many reviewers found the products to be exactly what they... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Apart from the excellent customer service (kept informed all the time where the package was on its way) the calendar arrived quickly. It is hard to find a calendar of this size, this is just the righ... See more

Company replied

First order with Morgan's Direct - excellent. Very easy to find the product I was looking for on the web site. Very competitive pricing. Free express delivery for orders over £10 (very much appreci... See more

Company replied

Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.

Company replied

I chose Morgan's because of the fast delivery time and product pricing. There was a manufacturing problem with my first order, so I gave them a ring. They couldn't have been more helpful. A replace... See more

Company replied

Company details

Written by the company

We are a Long-standing UK-London based independent retailer who supplies office, homes, and business with Office Supplies, Paper, Envelopes, Filing Products and much more and always sourcing and adding new useful, unique and innovative products. We take pride in great customer service and great value for money whilst not compromising on quality. Follow us to make sure you never miss out on our new items. Follow us and do not forget to sign up to our newsletter.

Contact info

Unit 12 Kingsbury Trading Estate, Barningham Way, Church Lane, NW9 8AU, London, United Kingdom
020 7482 4684
morgansdirect.co.uk

4.8

Excellent

230 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 8, 2023

delivery was quick

delivery was quick, high quality products.

July 18, 2023

Reply from Morgan's Direct Ltd

Aug 11, 2023

Thank you George for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jul 20, 2023

Super prompt free delivery and great items at great prices

I bought 3 packs of Zebra cadoozle mechanic pencil for my class as part of an end of year pack. Arrived the next day, substantially cheaper than a very well known online retailer and great items. Very happy and will definitely use again. Highly recommend. Thank you

July 11, 2023

Reply from Morgan's Direct Ltd

Aug 11, 2023

Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jul 18, 2023

Excellent

Excellent, fast delivery. Good choice of products.

July 10, 2023

Reply from Morgan's Direct Ltd

Aug 11, 2023

Thank you Dorothy for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jul 10, 2023

Easy to order

Easy to order, quick delivery, well packaged.

July 1, 2023

Reply from Morgan's Direct Ltd

Jul 11, 2023

Thank you Beverley for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Apr 13, 2023

Excellent service,

April 5, 2023

Reply from Morgan's Direct Ltd

May 11, 2023

Thank you John for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jan 26, 2023

Great service, kind & extremely helpful

Made me very welcome, understood my problem with my previous purchase. Kind polite & understanding.

January 18, 2023

Reply from Morgan's Direct Ltd

Feb 10, 2023

Thank you Stephen for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jan 21, 2023

June 27, 2022

Reply from Morgan's Direct Ltd

Jul 26, 2022

Thank you Ms Holdsworth for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Jun 23, 2022

Quick delivery and just what I ordered.

June 23, 2022

Reply from Morgan's Direct Ltd

Jul 26, 2022

Thank you Jenni for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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