Morris 4x4 Center Reviews 

156
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do not even think to spent any penny at this scam company! Placed order back in February 2023, FedEx lost it and refused to accept my claim and insisted for sender to claim lost package cost. Been in... See more

Rated 1 out of 5 stars

I ordered part for my jeep. Took my $97 immediately. Order confirmation sent via email. Waited 3 weeks for tracking number. When I finally got response they had cancelled my order. I've tried via emai... See more

Rated 1 out of 5 stars

This company sent me the wrong part the first time after double and triple checking with them on the specs. of the truck and sent me bad misaligned forged parts that wouldn’t even fit on my truck beca... See more

Rated 5 out of 5 stars

I've purchased quite a few parts from Morris 4x4 Center, and I've been extremely happy with each purchase. (And that's why I keep using them!) They generally have what I need in stock, and my purchas... See more

Company details

  1. Auto Parts Store

Written by the company

Jeep Parts, Jeep Soft Tops, Jeep Accessories, Jeep CJ Parts, Jeep Cherokee Parts. All things Jeep from Morris 4x4 Center your Jeep Parts Specialist.


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1.7

Bad

TrustScore 1.5 out of 5

156 reviews

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1.7

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(156)

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Rated 1 out of 5 stars

Lies about stock and absolutely…

Lies about stock and absolutely horrific shipping practices. They told me on the phone when I asked three times that they had what I wanted in stock, but they were experiencing shipping delays. Found it faster from the MFG and when I went to cancel the order they claimed they had to go to the manufacturer for cancellation... What the actual F does their relationship with the manufacturer have to do with our Money?

November 18, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi James- I am sorry to hear you have been frustrated by your experience with us so far. When we don't have an item in stock in our warehouse, we ship it to you our customers directly from the manufacturer to get orders filled as quickly as possible. That also means that if we are canceling an order, we need to let the manufacturer know. I am sorry for any confusion, and if there is anything else we can do to make this up to you, please contact us at onlinesupport @ morris4x4center.com.

Rated 1 out of 5 stars

Stay away

Stay away!
Horrible service!

November 17, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Jeff- I have been in contact with you via Facebook but I wanted to respond to you here as well. I am sorry that your order shipped before it could be canceled. As stated in my correspondence with you, I'm getting your return set up now and as soon as it's dropped off at FedEx, we will issue your full refund. Thank you for your patience.

Rated 1 out of 5 stars

This company is your worst nightmare!

Bought $1500 of parts believing, from their information everything was in stock. I was even given a guide delivery date.
Once they had my money then it began to fall apart delivery keep being pushed back and back.
It soon became obvious THEY DO NOT HOLD STOCK, they themselves order parts in, only when they have customers orders.
Two months after placing order and having not received anything their so called customer services messed up and cancelled the order by mistake and then told me 'nothing they can do I would need to start all over again'.
SO AVOID LIKE THE PLAUGE.
They will avoid tell you the truth, THEY ARE INCOMPATENT and waste so much of your life.

November 13, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Graeme- I am so sorry to hear about the negative experience you've had with us hear at Morris 4x4 Center. Unfortunately we are experiencing delays with many products due to supply chain disruptions and warehouse and carrier delays. That being said, without being able to pull up your order to review from the info provided here, it sounds like we messed up with canceling your order, and I do sincerely apologize for that. If there is anything we can do to make this up to you, please contact us at onlinesupport @ morris4x4center.com.

Rated 5 out of 5 stars

Great service and great products

A while ago I purchased a complete Fender Flare Kit (a little wider than the originals) to replace the old original ones on my 1998 Jeep Wrangler Sport TJ and new side turn signal lights to replace those old ones. I also ordered the attachment hardware to install them as well.

I think they look great. They fit perfectly and are a little wider to allow new wider tires that I plan to purchase very soon. I am so excited about how good the product was and easy to install that I decided to send a couple of pictures. One is of the old flares which were rough and the right front had been damaged etc. The other pic shows how well the new flares fit, and with the wider width makes the Jeep look awesome (in my opinion!).

I highly recommend Morris 4x4 Center for their fast service, helpful staff and quality products. The price was good as well.

Thanks again!!

George Troutman
Centennial, Colorado

November 11, 2021
Unprompted review
Rated 1 out of 5 stars

Customer Service is a JOKE

I have spoke to Michael L in the chat and he was horribly RUDE as heck and avoided every question I asked. Then gave me a $70 credit but charged me $99 for shipping (would have been cheaper to place the order online by myself than him trying to add a coupon code that I had). Then again continued to ignore my question and ask me "SO what is your issue?". Then I called the phone numbers, on the emails I had received, on 5 different occasions and either no one would answer or someone would answer and hang up and after 5 hours of calling I finally got to Sofia G and she was just as rude as Michael L. My question was "why can I not use any coupon that I have received" and after a very long discussion Sofia G finally just said that there are restrictions on the items. The email states "Discount code not working? It could be because some manufacturer restrictions apply. If that's the case, there is another way! Just give our Jeepers a call at 1-877-553-5337 for special offers we just can't show you here." So I asked her to find me any 2 items that were not restricted from any of yalls codes and Id be happy to purchase the item just because and she said Id have to do that myself, after I explained to her I have tried for the last 5 hours to find items. And then she went on to tell me that Id have to call back in to get a credit for the military discount that did not have exclusions that I could not use on my own, Even though I already had the order placed and she did not have a reason as to why that she couldn't take care of it and that Id just have to call back in. She said she could not hold any longer after the fact that she did not even have to hold for me to give her the order #. After I told her it was the 3rd order I had placed that day and she confirmed she saw all 3 purchases. She then applied a credit to the wrong order for a less amount than the correct order and that had to be corrected. Just a terrible company and even worse customer service. I purchased $2000 from this company with the intent of best prices with coupons always offered, good customer service, and delivery guarantee. So far they have failed 2 of the 3. I'm hoping and praying that all of my items arrive correct, on time per order dates, and not damaged. After this I will NEVER purchase another product from Morris 4x4 ever again.

November 5, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Brittany- I sent you an email directly but wanted to reach out to you here as well. I am so sorry to hear that you were dissatisfied with the customer service you received. It sounds like there was a bit of miscommunication occurring, and I am sorry for any frustration. Some of our products/brands do have manufacturer restrictions that prevent us from being able to apply discounts. However, to easily view current promotions/deals and products that can be discounted, you can always visit this landing page: https://www.morris4x4center.com/special-offers

If there is any specific assistance I can offer you, please don't hesitate shoot me a response to the email I sent your way.

Rated 5 out of 5 stars

I ordered some 3/4 inch lights lights…

I ordered some 3/4 inch lights lights that could be used for both running light and light and signal lights. They seemed high quality and I hadn't seen them available anywhere before.
I could make the entire side of my truck a turn signal by replacing all of the running lights if money where no object...

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

More than negative experience.

I ordered 4 shock absorbers for my car but they make a mistake sending me 3 rear and 1 front, I report the problem and they tell me they will send me the replacement part and that I will receive a tracking number via email. I don't receive anything and I write again. From that moment the lies begin. Every time I enter the chat room or write an email to know where is the tracking of the piece they tell me they will send it to me in a few days and of course they never do. They even promise a refund but of that, as with the tracking, no trace. Eventually, they stopped responding to emails forcing me to go back to chat and start all over from the beginning. Months went by and I didn't get any kind of feedback despite continuing to write. In the end I was forced to buy another shock absorber, to spend money for a piece that I did not need and solve at my own expense the problem that they created for me.

Total lack of reliability and professionalism: I lost time and money with people who have no respect for the customer.

October 11, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Daniele- I am so sorry to hear about the negative experience you've had with us here at Morris4x4 Center. Your frustration is completely understandable and I am so sorry that this shipping mix up was not resolved in a timely manner for you. If you could please contact us at onlinesupport @ morris4x4center.com, I'd be happy to see how I can get a resolution moving along for you.

Rated 5 out of 5 stars

Wide range of Jeep parts, competent staff

I give 5. I appreciate wide range of parts for the Jeep, quick response to orders and the ability to ship parts outside the US. In my case to Europe. Excellent.
The delivered parts fit and meet the required parameters. Especially the Skyjaker hydro shock absorbers met my expectations. The shock absorbers are softer and more suitable for off road driving.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Top products, great prices, and wonderful service

Products were easy to find and the prices are great. Delivery was faster than expected, even with the oversized and heavy item. They also made it super easy to get the info needed to apply for the manufacturer rebate. Saved me another $100 on top of their great price.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Experience

Morris 4x4 shipped out my Rugged Ridge HD Stubby front bumper quickly and in great shape. The instructions were easy to read and I love all the features on this product. Thank you Morris 4x4 for an awesome experience.

Fred Scottsdale AZ

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent as always

I have bought many things form Morris 4x4 over the years for my Jeep builds. Always great service and fast shipping. Prices are always competitive as well.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Body Armour Gen III Trail Doors

I went to Morris 4x4 Centers website to order a few items for my 2012 Wrangler JK. The website was very user friendly and the parts that I was looking for were easy to find. The order process was simple and painless. All of my products came well packaged with all parts and no damage. I will definitely be using Morris 4x4 for more parts in the very near future.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

I have made multiple purchases with…

I have made multiple purchases with Morris 4x4 and their service has been great. The items ship and arrive as expected. Morris also provides various updates on my orders after I make my purchases. Website and check out are very easy to navigate. Thank you.

September 20, 2021
Unprompted review
Rated 1 out of 5 stars

If I can give zero I would

If I can give zero I would! Terrible costumer service! Tell me you have something in stock when you have no stock! Tell me it will be there at the end of the week when it won’t be there for 3 weeks! You are a fraud!

September 15, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Dustin- I want to sincerely apologize that your order did not ship as quickly as anticipated and that we were not able to provide you with an accurate shipping timeframe up front. A variety of supply chain disruptions have made it more difficult to accurately predict lead times lately, stay on top of inventory changes, as well as are causing shipments to leave more slowly than usual. That being said, if there is anything we can do to make this up to you, please contact us at onlinesupport @ morris4x4center.com.

Rated 1 out of 5 stars

What an awful experience and I am still…

What an awful experience and I am still trying to get my issue resolved! Morris 4x4 simply refuses to provide even the most basic customer service and is coming off as incredibly desperate to hang on to a $189 sale. Business must really be bad for them to provide me a faulty product and then completely ignore me! I am embarrassed for Morris 4x4 and will NEVER do business with them again.

I just read your response and you can talk to Christina, the apparently over-worked and underpaid customer service supervisor that lied 2x about getting back to me, and once she finally did, she did NOTHING to help other than say you are out of luck, that is our policy. Your company is pathetic and if you think this ends here you are sadly mistaken. The review of your company and the faulty product and substandard customer service will be posted to 180,000 4x4 enthusiasts.

September 15, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Rob- I have spoken to you a couple of times via Facebook Messenger and other review sites, but I wanted to make sure to respond to your reviews elsewhere as well. As I mentioned to you a couple of times previously, I am sorry for your frustration with the warranty process for this item. We do want to help and have offered you assistance, but unfortunately since you have already installed and driven with the product, we cannot offer you a return without you complying with the warranty process that is dictated by the manufacturer. Fox can assist you with technical support or they may offer you a replacement, but that would be at their discretion to determine if your product is defective after you work with their technicians since they have the product expertise. We can't offer a return on their behalf just due a product not performing as expected, and we do need to follow the steps we provided you with. If you do not want to fill out their warranty support form, you are also welcome to contact them at 831.274.6500 instead. If you'd like us to contact them on your behalf, we can do so, but this will take longer by having us act as the middleman. Please let me know if you would like to proceed with this option.

Rated 1 out of 5 stars

Avoid this company, 3 months later, order not even left the usa

Made an order in June, 3 months later still waiting, fed up writing emails and opening customer service chats to only be told the same thing everytime that one of the parts is missing they will send soon, they will never send. Asked for a refund twice, still being told they will check out the order. I want to cancel, and a full refund. Stop avoiding giving me a refund. What kind of shady business is this.

September 11, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Roulla- I am sorry to hear that your order was not delivered as quickly as expected and that you've been unhappy with the service you've received. If you want to cancel your order for a full refund, please contact us with your order at onlinesupport @ morris4x4center.com and we'd be happy to take care of that for you.

Rated 5 out of 5 stars

79 cj7 filler and vent tank hoses

79 cj7 I purchased a replacement filler hose and vent hose for gas tank on my Jeep , the hoses fit perfectly and the quality of the replacement hoses were great !! I would recommend Morris 4x4 for all your jeep parts !!!

September 9, 2021
Unprompted review

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