Morris 4x4 Center Reviews 

156
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do not even think to spent any penny at this scam company! Placed order back in February 2023, FedEx lost it and refused to accept my claim and insisted for sender to claim lost package cost. Been in... See more

Rated 1 out of 5 stars

I ordered part for my jeep. Took my $97 immediately. Order confirmation sent via email. Waited 3 weeks for tracking number. When I finally got response they had cancelled my order. I've tried via emai... See more

Rated 1 out of 5 stars

This company sent me the wrong part the first time after double and triple checking with them on the specs. of the truck and sent me bad misaligned forged parts that wouldn’t even fit on my truck beca... See more

Rated 5 out of 5 stars

I've purchased quite a few parts from Morris 4x4 Center, and I've been extremely happy with each purchase. (And that's why I keep using them!) They generally have what I need in stock, and my purchas... See more

Company details

  1. Auto Parts Store

Written by the company

Jeep Parts, Jeep Soft Tops, Jeep Accessories, Jeep CJ Parts, Jeep Cherokee Parts. All things Jeep from Morris 4x4 Center your Jeep Parts Specialist.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

156 reviews

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1.7

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(156)

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Rated 1 out of 5 stars

May 26 2021 i did spend over than…

May 26 2021 i did spend over than 3000 dollars in a 33 parts order to 4X4morris center.....
still have not receive NOTHING!!!!! Zero,Nada
Amanda chestnut does feel to answer to my messages anymore....they have all my money since May and they dont want to cancel my order an refund my transfer money?!?! what the hell is this company?!?

September 6, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Laura- I am sorry to hear that your order did not ship as quickly as anticipated and that you've been dissatisfied with the level of communication you've received. Since this is an international order, we do have to wait for all 33 items to be ready to ship before we can have them delivered to you, which can cause longer lead times. However, if you'd like to cancel the order for a full refund, please contact me at onlinesupport @ morris4x4center.com so we can get that taken care of for you.

Rated 5 out of 5 stars

Suspension overhaul…

Just did a complete suspension overhaul and ordered multiple items from Morris 4X4. Fast shipping everything was exactly what I ordered and fit like it should. Will definitely order from here again.

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

Bad bad company

Waited months for correct leaf springs only to have them say they couldn't supply them, then it took another month for them to send call tags for the 1st set, we never got a full refund for the items purchased and we feel that we should not have to pay for return shipping. Mari Jimena was our contact but we also talked to Ron and John.
Use this company at your own risk

August 31, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Barbara- I am so sorry to hear that you had such a disappointing experience with us. We try to always get orders filled as efficiently as possible, and I hate to hear that this was not your experience. As for your refund, you absolutely should be receiving that in full. Please contact us with your order number at onlinesupport @ morris4x4center.com so I can get this going for you.

Rated 5 out of 5 stars

First class service

I was looking for some fairly obscure parts for my modified CJ7. The Morris 4x4 Center website gave me all the information that I needed with sizes and diagrams so that I was confident I was ordering the right bits. The website was easy to use and delivery charges reasonable allowing for shipment to the United Kingdom. The consignment arrived quickly without any difficulties with importation taxes.

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

These people are very deceitful in…

These people are very deceitful in there practice I ordered jeep fenders over a week ago no confirmation notice of shipping no expected day invoice or anything. So today I chatted to cancel or and they say 5 days that’s 15 days plus I don’t have my money or product!!! Disgusting stay away from these people and btw it was a 300 plus dollar order not chump change !

August 27, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Brandon- I am so sorry to hear about the disappointing experience you've had with us here at Morris 4x4 Center. I am not sure why you didn't receive an email confirmation with your estimated ship date (typically it's when an email address in entered wrong) but I am sorry for the inconvenience and lack of communication. As far as the cancellation, it typically takes no more than a few business days, but we advise 5-7 business days as a worst case scenario. That being said, I am sorry again for an inconvenience or frustration this has caused you. If there's anything we can do to make it up to you, please contact us at onlinesupport @ morris4x4center.com.

Rated 1 out of 5 stars

STAY AWAY! THE WORST!

STAY AWAY! I ordered a Jeep top from them on April 9, 2021 that the website said was in stock. I received an order confirmation stating it would ship on May 2nd or 3rd, 2021. By mid June I had heard nothing, called and they told me they couldn't get ahold of the manufacturer and would email me when they heard back. I never received an email with status updated, but received an email asking me to review the top that I never received. So I left a bad review because I never received the top and never received a response to my update inquiry. Then I started receiving emails every month saying the top would ship the following month. August 24, 2021, I received an email stating it would ship on October 1, 2021.

I ordered the top directly from the manufacturer on August 25, 2021, and received it on August 27, 2021. I regret wasting 5 months (where they had over $1000 of my money the entire time) waiting for Morris 4x4!!!!!

August 27, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Chris- I am so sorry to hear about the continued frustration you've experienced with this order. I replied to your review back in June, and I am so disappointed to hear that your experience did not improve. Looking at your order, it looks like Bestop is the one who informed us that the top was out of stock and kept pushing back the ship date, and I'm honestly not sure why they would do that if they had it available to ship it to you directly. That being said, your frustration and disappointment is completely understandable. Your order has been canceled and your full refund has been issued, but if there is anything else we can do to make this up to you, please contact us directly at onlinesupport @ morris4x4center.com.

Rated 5 out of 5 stars

Best windows ever!

We had only the plastic windows and since our Jeep is 17 years old, it was really not safe using them. When we bought these windows they were an absolute game changer! Much less noises and for sure a safer look at the rear view mirrors. I don’t know if they will be super dry when it rains because I could see they don’t close up too good, but that doesn’t really matter. It’s a Jeep! Get a little wet inside won’t hurt at all.
Also it’s much better opening these sliding windows than zip down the plastic ones. Much better!
I would definitely recommend them!

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

This was the best upgrade I have done…

This was the best upgrade I have done on my 09 3500 dodge it took all the slop out of my steering.
Morris 4x4 is the best company I've dealt with in a long time and the knowledge is fantastic. Thank you and your staff so much for the help I needed

August 26, 2021
Unprompted review
Rated 1 out of 5 stars

FLEA MARKET SETUP!!!!!!!!!!!

This place is SHADY AS HELL!!!!!!!!!!!!! My husband bought a Warn Hyperlink from them. It was supposed to be Gunmetal in color, but apparently whoever was painting the day that they were made was high or something because it is BLUE. Warn does not make any parts BLUE. So my husband contacts Morris 4X4 and they ask for pics, which he sends in. Then they acknowledge the problem and agree that it is definitely the wrong color, but then want us to wait until they hear from the manufacturer. We are like WT#??? Who operates like that? Just send us the correct part and return shipping label, which is what ant other company would do, BUT NOT MORRIS 4X4!!! Kyle in customer service has been giving us the same ole BS for almost 5 days now. I would advise anyone to stay as far away from this FLEA MARKET as possible!!!!!

It made me give them 1 star or it would not allow me to post this.

REPLY TO YOU RESPONSE----- I DONT KNOW WHO YOU ARE TRYING TO FOOL WITH THIS CONTACT CS BULLS$^$. I HAVE TONS OF EMAIL RESPONSES SAYING QUITE THE CONTRARY!!!!!!!!!! SEND ME THE CORRECT PART AND I WILL THEN SEND YOUR KNOCK OFF PART BACK!!!!!!!!!!

PS- WE CAN DO THIS EVERYDAY, IDGAF!!! UNTIL I GET WHAT I PAID FOR!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/20/21 REPLY

Order#200295209

August 18, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Alena- I am so sorry to hear that your Warn Hyperlink did not arrive in the color you expected and that your return has not taken place within the expected timeframe. We try to make returns/exchanges as efficient as possible, and I do sincerely apologize that this was not your experience. If you could please contact us at onlinesupport @ morris4x4center.com with your order number, we'd be happy to follow up on this return and get it taken care of for you.

I'd be happy to work on getting that replacement sent out if you could please provide me with your order number

8/20 Hi Alena- It looks like that return label was issued for you back on 8/16. If you do not see it, please check your spam/junk folder. Once you get your return dropped in the mail, we can release your refund. You are of course welcome to reorder if you'd like.

Rated 1 out of 5 stars

Really really bad

Really really bad. I wish I had checked the reviews on Yelp and here before I ordered anything from these guys. TERRIBLE

August 16, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Gmd- I am so sorry to hear you had such a negative experience with us. We'd love the opportunity to turn your experience around if you could please contact us with more information at onlinesupport @ morris4x4center.com.

Rated 5 out of 5 stars

This kit is fantastic

This kit is fantastic! Way stronger and simpler than stock. Huge Heim joints. Large diameter tube. Good powder coating. Straightforward install. You need to drill bigger holes in the knuckles, and then it just bolts in place. Far less flex than stock parts. New jeeps actually use this design. Eliminated front end vibration in my jeep. And it seems
Bomb proof.

August 15, 2021
Unprompted review
Rated 5 out of 5 stars

Quality products and service

High quality top that I’ve come to expect from Bestop. Received item faster than expected and installation was fairly simple. This is the second top I’ve purchased from Morris for my 2000 Jeep Wrangler.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Bed Rug for TJ

I purchased the bed Rug for my Jeep TJ and love it. It was easy to install and the quality is good.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service

I ordered a part online, it was shipped within a day. Then the item was lost by FedEx. I called customer service to explain what had happened, and they shipped a replacement that day. It was a very good experience overall.

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

Item never shipped and was given the runaround

My experience with this company was beyond frustrating. I ordered a Roof Top Tent on 6/24/2021. Money was taken that day out of my account. When I ordered I was told it was in stock and would ship the next day. Well on 6/25 I got an email saying now that it would ship on 7/21. On 7/16 I received and email that said it would ship on 8/10. Today which is 8/5, I received an email saying that it would ship on 9/24. How long can you continue to lie to people? I decided to chat with one of the techs, Jestine B was my agent. I asked these same questions. When I finally asked what could be done to make up for such a debacle......."Jestine B. has left the chat." This is the caliber of customer service that you get from this place. I will never order from them again or Body Armor for that matter which was the product I was trying to order. Just be honest with people. I could have ordered a different tent which would have cost more but I could have received in a week. I know because my friend did just that. Meanwhile this place held on to my money for a month and a half and offered nothing to compensate me for my troubles. When I finally got in touch with someone to cancel the order they basically just said "Oh well, nothing I can do about it other than give you your money back." I'm sure the vast majority of transactions go very smoothly for this company. It is not about how you respond to easy that makes you a good company. It is how you deal with hiccups and shortfall. They did not handle it well at all.

August 5, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi James- I am so sorry to hear that your rooftop tent was not delivered within the timeframe expected and that you felt we did not adequately handle the delay. We realize delays can be very frustrating and inconvenient, and I am so sorry this sentiment was not relayed to you by our customer service team. We'd be happy to provide you with a gift card in addition to your full refund. If that is something you'd be interested in, or if there is anything else we can do to turn your experience around, please contact us at onlinesupport @ morris4x4center.com.

Rated 5 out of 5 stars

Great service and price

Needed a few things for my truck and ended up getting some floor liners recently from Morris. Mike was great to work with and ended up getting me a killer deal. Will definitely be coming back.

August 2, 2021
Unprompted review
Rated 1 out of 5 stars

I have been buying from morris 4x4…

I have been buying from morris 4x4 jeep parts they will mislead you - in stock ready to ship -this was not true (lie) , I ordered a part saying that , took over 3 weeks for it to ship from Sawant ga. To Vidalia ga. 120 miles away and over 2 weeks, only if company's would be truthful everything would be OK but they will mislead or lie to get your business , soon sad !!!!!!!
.

July 28, 2021
Unprompted review
Morris 4x4 Center logo

Reply from Morris 4x4 Center

Hi Randall- I am sorry to hear that your order did not ship as quickly as anticipated. We try to get orders filled and delivered as efficiently as possible, but sometimes there are delays due to supply chain disruptions or delays with the carriers themselves. I am sorry for any inconvenience this may have caused you, and if there's anything we can do to make it up to you, please let me know.

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