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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and patience, highlighting their helpful and caring approach. Many people appreciate the excellent service received, noting the ease and enjoyment of their home-buying journey, often influenced by the staff's dedication. The quality of the homes and their locations are also frequently mentioned as positive aspects. However, some customers were dissatisfied with the aftercare service and communication, reporting issues with repairs and responsiveness. A few people also mentioned concerns about the quality of the build and finishes in their homes, describing problems such as faulty flooring, poor paintwork, and drainage issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the attentiveness, professionalism,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness,... See more

Location

People report positive experiences with location. Many customers expressed satisfaction with the chosen... See more

Quality

Clients share positive opinions on quality, with many praising the high standard of build, finishes, and... See more

Based on these reviews

Rated 5 out of 5 stars

My partner and I are looking to buy our first home together. We visited both Morris homes and the Shelbourne estate, Hursbury Grange. We spoke to Rob at the Shelbourne estate and genuinely had a real... See more

Rated 5 out of 5 stars

We recently went to view houses at St Michael’s Park, Upton, Northampton. Ann made the whole process informative, positive and enjoyable making us really excited to start the process of buying one o... See more

Rated 5 out of 5 stars

We are First time home buyers with a lot of questions about the entire process of buying from Morris homes. We met Victoria who had so much patience and care towards our enquiries. She answered all... See more

Rated 5 out of 5 stars

We’ve just reserved our new home at Hunsbury Grange in Northampton. Jess and Lynne, the sales advisors, are both lovely! They are always smiling, knowledgeable about the development and surrounding ar... See more


Company details

  1. Construction & Manufacturing

Written by the company

We craft collections of new homes with traditional design philosophy, beautifully landscaped locations and the demands of modern living at heart. For over 60 years we’ve known these elements go hand in hand when creating dream places to live. We build ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had a fantastic experience with Hannah

We had a fantastic experience with Hannah Pendergast the Sales Advisor at Morris Homes. She was incredibly knowledgeable and friendly from start to finish. Nothing was ever too much trouble — she took the time to answer all of our questions and made sure we felt completely informed at every stage.

Hannah advised us thoroughly throughout the process and made everything feel straightforward and stress-free. It was clear she genuinely cared about helping us make the right decisions.

We absolutely love our new home. The upgrades we chose have made it feel so special, and the standard of finish throughout is excellent. The quality really shows, and we couldn’t be happier with the end result.

Thank you, Hannah, for all your help — we would highly recommend both her and Morris Homes!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Location

Its been great pleasure to Meet Jess at Station Grand build. She will give you a full fledged information about the building and amenities. Station Grange is a wonderful place to live. Good homes are awaiting to the people to start their new life. Loved to get one in that location.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

My friend was looking to buy a property…

My friend was looking to buy a property as he was moving from Norfolk. We drove him round and took him to estate agents who all bar one showed little to no interest. We then recommended trying new builds!
Our 1st stop was the development at Hugglescote Grange. We met Jack for the 1st time and were welcomed in and shown around he answered all questions and we all went away very impressed. We tried 4 or 5 other new builds around the area but it kept on going back to Morris Homes.
After another 3 or 4 visits my friend had decided he had found his dream home. This had a lot to do with the professional and personal touch that Jack gave to all of us. My friend is now purchasing at Morris home!
A big part of this decision was because of Jack.
Thank you we can thoroughly recommend Morris homes and Jack to anyone.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Front of House!

We've not bought a home from this company yet but we were very happy and impressed with the service we received from Rob, following our enquiry about The Orchards in Fullbourn. Rob's email communication was first class; polite and informative. Upon our visit to the site, he was most helpful in answering all our questions, and he fully explained the various options. Rob does a grand job on behalf of Morris Homes. Many thanks Rob.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Cannot recommend Chris at Arkall Farm highly enough.
From the start he has been brilliant to deal with. Friendly, efficient and very responsive.

He’s also clearly explained things every step of the way and just generally a nice guy.

He’s an asset to the business!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

No hassle, great salesman

Chris at the Tamworth office has been great and guided us through the whole process of buying our new house. Would highly recommend Morris homes.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Lizette at Princess Meadow is great!

We went to Princess Meadows and spoke with Lizette. It was an initial enquiry as we are at the beginning of our home move adventure and just wanted to look around to get a feel for the houses/estate, but Lizette was lovely from the off. She was warm and friendly and very informative - we’ve been to other sites previously and either been fobbed off or bored to tears, but Lizette was warm and engaging, and a credit to Morris Homes!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Shelbourne Estates Hunsbury Grange

When we first visited Shelbourne Estates at Hunsbury Grange, Pauline made us feel at ease and at home already. The second time when we had loads of questions about a specific home, we met Lynne and was also lovely, was patient throughout the process, was thorough in explaining things and gave us the motherly vibe which we really appreciated as a young couple whose weighing a lot of options!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent on site viewing

The lady site representative at The Meadows site in Macclesfield was very welcoming. She gave us a helpful summary of their properties and features. We were also able to view one of the show houses where she explained the main features and we were able to see the quality of the building and its fittings. She also explained how various options were available to buy a property such as Part Exchange and Smart Move.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

When visiting your Macclesfield site…

When visiting your Macclesfield site earlier today. We were pleasantly surprised. The sales negotiator Wendie, was lovely well presented friendly and knowledgeable. The showhome was beautifully presented.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Jack was friendly

Jack was friendly, welcoming and extremely helpful. We had quite a lot of questions which he took the time to answer properly. A really positive experience, and lovely homes!!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Rivington park

The amount of details and well explained points about the house and the help they offered to us was great, they went above and beyond to help us.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

We visited The Grange Formby

We visited The Grange, Formby this morning. Great customer service. Our sales guide listened to our requirements and showed us three potential properties, one of which we love! Friendly, professional, relaxed.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, honest and upfront

Visited St Mary’s Park today with my husband and met with Vic. We really enjoyed our visit, we found Vic was really friendly and easy to talk to. Nothing was too much for her and she explained everything well to us. She had great knowledge of the plot and properties she had available to sell. She ensured we had all the information and gave us literature to take away and refer back too. We would have full confidence in purchasing a property from her. I value someone who is upfront and honest, which Vic absolutely was. Highly recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Came in for some advice and to look…

Came in for some advice and to look around some show homes. Was greeted really nicely by Vic who made us feel so welcome as potential first time buyers. Couldn’t have been any more help. Thanks a lot :)

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with Morris homes has been nothing but supported

Our experience with Morris homes has been fantastic, Paula and Jo were very helpful from the outset and couldn’t do enough for us in our new home journey. They both helped us through the process by supported all our needs.
The whole process was very good and all the support is much appreciated.
This is our first move in 25 years and our last but we love the house. Thank you to the whole team for all the help so far.

February 6, 2026
Unprompted review

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