Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... See more
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Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.
Contact info
71 The Avenue, SO17 1XS, Southampton, United Kingdom
- 03454 500200
- hello@mortgagedecisions.com
- mortgagedecisions.com
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5 star
Matt & mark have been so helpful and any issues with anything they always on the case quick. Highly recommend

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Extremely happy customer
Helen and Joe were amazing from start to finish. They explained the process at every stage and made arranging a mortgage really simple. I would definitely use them again in the future if I needed another mortgage. First class service!

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The Team of Megan and Kelly are SO…
The Team of Megan and Kelly are SO GOOD! We haven’t had great experiences with mortgage brokers in the past so I was a bit nervous going into the process again, but we absolutely struck lucky with them. Megan is extremely dedicated, knowledgeable and professional - works long hours to provide top class support. Kelly is incredibly conscientious and made sure everything required was perfect and always explained why. I’ll never use anyone else after such a positive experience, I’ll recommend them to everyone

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Jon and Mark at Mortgage Decisions have…
Jon and Mark at Mortgage Decisions have been amazing throughout the process. Can’t recommend them enough!

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Megan Morgan & Kelly Picton
Megan & Kelly were brilliant at arranging our mortgage. We were given really detailed information on the process. Megan also kept us informed every step of the way and even reached out with a better mortgage offer when one became available.
We are really please with the service provided! Thansk! D & A

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Great Experience!
Megan and Kelly were great, very light touch and got everything arranged super efficently. Much better than going myself and previous experience of mortgage advisors.

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Thomas was a great help when deciding…
Thomas was a great help when deciding on income protection and critical illness cover! He made the process so smooth!

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Megan and Kelly
Megan and Kelly, have been excellent. Supporting all the way through our mortgage process.
Clear & timely communication, keeping me up-to-date with all progress and responding quickly to any queries.

Reply from Mortgage Decisions
Kevin is excellent - would highly recommend
Kevin is excellent, this is the second time we have worked with him to get a mortgage and we couldn’t be happier with the service. Kevin supported us every step of the way. He’s compassionate, clear and collaborative, completely taking the stress out of something that would otherwise be overwhelming. Thank you Kevin, and to Helen who works alongside him. We really appreciate your help.

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Very knowledgeable and put me at ease…
Very knowledgeable and put me at ease through the whole process.

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Couldn’t recommend them more!
Mark and Jon were so helpful throughout the process! When our first offer unfortunately fell through they explained clearly what we needed to do but made sure we knew they had no concerns in finding another offer. I never had any doubts they would find us a suitable mortgage which made our experience as first time buyers so much better. I could not recommend them more.

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Rory and John were so helpful and made…
Rory and John were so helpful and made the stressful transition of buying my next home so much easier and smoother.
The communication was great and Rory worked hard to get paperwork in on the tight deadlines (before and over Christmas period) so I have really appreciated this.
I would thoroughly recommend this company to anyone who is struggling with which mortgage advisors to go with. 5*

Reply from Mortgage Decisions
excellent communication
Matt (and Mike) made this experience feel so much easier than I expected. Matt acted as a buffer against some of the twists and turns which helped me feel I was well taken care of. He was always quick to keep me up to date and spoke with honesty and respect. I cannot thank you enough for helping me through what could of been a very scary time.

Reply from Mortgage Decisions
5 star service
Mike and Simon have been absolutely brilliant throughout our mortgage process and I would happily recommend them to any anyone looking to get a mortgage.
Even when some unexpected issues occurred they handled them efficiently and kept us fully updated at all times.

Reply from Mortgage Decisions
Excellent from start to finish
Excellent from start to finish. Personable, knowledgable and dealt with all our questions and queries really efficiently. We worked with Simon and he was great throughout. Highly recommended.

Reply from Mortgage Decisions
As a first-time buyer
As a first-time buyer, the mortgage process felt quite overwhelming at first, but choosing Mortgage Decisions was the right choice.
Joe was very reassuring from our first conversation after my offer was accepted, which really helped put me at ease. Both Joe and Helen have been very attentive, supportive, and easy to communicate with throughout the process.
I felt well supported at every stage and have no regrets about choosing them. I would highly recommend them, especially to first-time buyers.

Reply from Mortgage Decisions
Couldn’t recommend Mortgage Decisions…
Couldn’t recommend Mortgage Decisions enough, I had the pleasure of dealing with Jasmine who guided me along the way and made sure I had the right mortgage suited for me. As a 1st time buyer who didn’t fully understand the procedures she made this stage easy and I can’t thank her enough. Communication was always clear and I was always kept updated accordingly. Excellent 1st time experience

Reply from Mortgage Decisions
Mortgage Decisions put our minds at ease!
Mortgage Decisions have not just successfully arranged me and my fiancé's first mortgage but have also been a reliable source of information and advice through out the whole process of our mortgage application, providing us with important and useful details to help us not only navigate the mortgage process but also in dealing with our solicitors. Mark Cunningham, our broker, has been an excellent communicator, putting our minds at ease more than once and Mike Hall who has been dealing with the admin side of the process has been punctual, efficient and professional through out.
Will hopefully use mortgage decisions again when we come to the next chapter of our lives.
Would definitely Recommend!

Reply from Mortgage Decisions
I had an outstanding experience with Helen Turton and Joseph Lewington-Kelly.
I had an outstanding experience with this company, especially thanks to Helen Turton and Joseph Lewington-Kelly. From start to finish, they were professional, patient and incredibly knowledgeable. Helen took the time to understand my situation in detail, while Joseph explained every option clearly and made the whold process feel simple and stress-free. Thanks to their hard work, everything went smoothly and far better than I expected. I highly recommend Helen and Joseph to anyone looking for reliable, friendly, and truly expert mortgage advice.

Reply from Mortgage Decisions
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