Mortgage Links Reviews 114

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and genuine care, making complex processes feel manageable and stress-free. Many highlight the exceptional service, noting that advisors take the time to clearly explain details and ensure clients understand every step without feeling rushed. The customer service is frequently described as outstanding, with people appreciating the responsiveness, clear communication, and dedication to finding the best solutions. Reviewers often mention that the staff goes above and beyond, providing support and guidance that exceeds expectations, even in complicated situations. The overall experience is often described as hassle-free, efficient, and highly recommended for anyone seeking mortgage advice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many customers consistently recommending it to others... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support offered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time buyer, we had very little knowledge about mortgages, and Mortgage Links Advisors made the whole process so much easier. They took the time to clearly explain what a mortgage is, how it... See more

Rated 5 out of 5 stars

We had a great experience working with James. From our first meeting to when we were ready to go ahead with the application process. He was friendly, helpful and easy to talk to. He always responded q... See more

Rated 5 out of 5 stars

After seven years of renting, buying our home felt like a daunting challenge — but Lauren made it possible. She went above and beyond to guide us through every step of securing a mortgage to purchas... See more

Rated 5 out of 5 stars

Lauren has been so helpful from start to finish. Our first meeting was very relaxed and everything was explained to us so we fully understood the process and Lauren was always contactable if we had an... See more


Company details

  1. Mortgage Broker

Written by the company

Fee Free Mortgage Advice. Fast & friendly mortgage advice designed to save you time and money. Whether you’re a first time buyer, looking to remortgage an existing property or buying a new property we would love to help you. With over 100 years of combined mortgage experience, we’ll research the best mortgage from our panel of over 90+ lenders and thousands of mortgage products to find the best fit for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Very happy first time buyers

James was very helpful and provided a great service! He got us through the mortgage process on our first house very smoothly and has been on hand to answer any questions we had about the whole process along the way. Would highly recommend Mortgage Links.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service and I highly…

Exceptional service and I highly recommend. I dread sorting out the mortgage and Kate makes it easy every time. Kate was aware of my fixed term coming to an end and contacted me so that I avoided moving onto a standard rate. I honestly could not do this process without her. Kate is extremely responsive and informative. I would never go anywhere else and neither should you!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I was recommended Kate’s services by a friend and I’m so glad we used her to get our mortgage. She was so helpful and friendly and took the time to chat through and explain the things we didn’t understand as first time buyers. Would 100% use her again and have already gone on to recommend her myself!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

James was fantastic in his approach to…

James was fantastic in his approach to help us securing a mortgage . We had one or two worries that were quickly solved by James and led us to have more confidence moving forward with the whole process . Thank you James.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage Links have been helping with…

Mortgage Links have been helping with my mortgage for the past 8 years and have always given me great advice.
Kate was particularly helpful as we navigated the changing market over the last 6 months. Will definitely use again.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

James was really friendly and was clear in explaining the options to us. He was quick to respond to queries and found us a good deal given our requirements and our circumstances. I also valued the fact they could do appointments outside 9-5. I would highly recommend.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

We were recommended Kate (Mortgage…

We were recommended Kate (Mortgage Link) by a good friend, who had used them for there own Mortgage recently, and wow..!! What a great service we have received. From the very first phone call, we felt 110% at ease and in safe hands. They offer nothing but a 1st class service and I would would recommend them to anyone and everyone who is looking for any financial advice. 10/10, 5 sta🌟 service. Thank you so much for making it as easy as possible to buy our first home, we couldn't have done it without you 🙏🏼❤️

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Amazing Amazing

From buying my first house, to porting my mortgage to another property, the support from Kate has been absolutely outstanding! Throughout such a stressful life change, the lovely Kate went above and beyond to support me and make it as easy as possible. I cannot recommend Kate and Mortgage Links more highly! Amazing service!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Faultless service

Kate helped us with the purchase of our first home and we could not have asked for a better service. Really helpful with all of the important information but also very kind and easy to get on with. Could not recommend any more. Thank you!

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great mortgage advice

Kate has been so helpful and clear in providing advice and support on our new mortgage (never easy at the best of times, let alone the current context!). She’s also incredibly responsive to any questions and requests. Highly recommended

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent and trustworthy service

Kate is an amazing mortgage advisor and has been great at explaining anything and everything about purchasing a home. We have got our mortgage with Kate and she has helped secure a further advance to remodel our home. It has all been an extremely smooth process and I can't imagine working with anyone else!

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

So good

So good, professional company that is always will to help where they can. Open and honest and no hidden information.
Thank you for your help with our mortgage.
Jess & Mike Andrews

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

James was absolutely brilliant during our recent purchase. As first-time buyers he explained everything very clearly and gave very good advice throughout the process. We would definitely recommend James to anyone looking for a mortgage broker!

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Recommend to all, James was great!

James was great throughout the whole process. James communicated clearly, offered great advise at all stages of the process. James was always available when we had questions, always checked for the latest best rates and generally made the whole process stress free. I recommend James massively to any friends and family, and anyone looking for a mortgage application. Thank you so much!

September 14, 2023
Unprompted review

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