Mortgage Links Reviews 114

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and genuine care, making complex processes feel manageable and stress-free. Many highlight the exceptional service, noting that advisors take the time to clearly explain details and ensure clients understand every step without feeling rushed. The customer service is frequently described as outstanding, with people appreciating the responsiveness, clear communication, and dedication to finding the best solutions. Reviewers often mention that the staff goes above and beyond, providing support and guidance that exceeds expectations, even in complicated situations. The overall experience is often described as hassle-free, efficient, and highly recommended for anyone seeking mortgage advice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many customers consistently recommending it to others... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support offered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time buyer, we had very little knowledge about mortgages, and Mortgage Links Advisors made the whole process so much easier. They took the time to clearly explain what a mortgage is, how it... See more

Rated 5 out of 5 stars

We had a great experience working with James. From our first meeting to when we were ready to go ahead with the application process. He was friendly, helpful and easy to talk to. He always responded q... See more

Rated 5 out of 5 stars

After seven years of renting, buying our home felt like a daunting challenge — but Lauren made it possible. She went above and beyond to guide us through every step of securing a mortgage to purchas... See more

Rated 5 out of 5 stars

Lauren has been so helpful from start to finish. Our first meeting was very relaxed and everything was explained to us so we fully understood the process and Lauren was always contactable if we had an... See more


Company details

  1. Mortgage Broker

Written by the company

Fee Free Mortgage Advice. Fast & friendly mortgage advice designed to save you time and money. Whether you’re a first time buyer, looking to remortgage an existing property or buying a new property we would love to help you. With over 100 years of combined mortgage experience, we’ll research the best mortgage from our panel of over 90+ lenders and thousands of mortgage products to find the best fit for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing!

My friends have all used Kate and had amazing experiences, and I'm so glad I went with their recommendation. As a first time buyer with no idea where to start with anything or what the process looked liked, Kate explained absolutely everything and was happy to answer any questions that I had. She put my mind at ease many times and responded quickly to any requests, including producing a mortgage in principle when needed at short notice. She is extremely professional and efficient. I'd definitely use Kate again and recommend her to anyone! Thank you so much, Kate!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and Highly recommend

From day one Kate was great she knew her stuff and also got me an Agreement In Principle ASAP as this was needed urgently. Offer on the property was accepted and booked me on a call quickly which was very informative and she explained everything perfectly, this she also advised what docs she needed for the mortgage application. Within 2 weeks of a mortgage application submission, the offer was recieved. Highly recommend. Will definitely be using in the future and have also recommended to family and friends.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Kate is truly incredible at what she does!!

Kate has been absolutely incredible in helping me get a mortgage - something that was daunting given I'm doing it solo but her reassurance and understanding throughout made it such a great experience for me! Couldn't recommend Kate more - she's amazing!!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very good process. Would definitely recommend! Always happy to answer queries and questions and get things sorted!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

we would highly recommend Kate!

Kate took what felt like an impossible situation and made it happen. Her knowledge, dedication, and attention to detail throughout the entire process was truly exceptional. Kate was always available to answer our questions, explain every step, and keep us informed. She went above and beyond to secure the best mortgage for us, and we are beyond grateful for her hard work. We highly recommend Kate to anyone looking for a mortgage advisor.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

We were so greatful to have found KATE…

We were so greatful to have found KATE at Mortgage links Sheffield.we were refused by a bank for first time buyers .then we went to see Kate ,she managed to arrange us a mortgage so quickly.highly recommended. Thanks Kate . Humayan&Jasmin

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, helpful and very supportive throughout the process. Would definitely recommend.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Helped us very quickly with advice we…

Helped us very quickly with advice we could trust, and made an intimidating process easy to understand.

We were facing a huge increase in our mortgage when our fixed rate came to an end. Kate arranged a meeting within days, and explained our options clearly so we could find a better deal and make the right choice for our circumstances. Kate guided us through the process and updated us regularly. I would recommend!

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Mortgage Links

I highly recommend Mortgage Links. Kate was extremely professional and knowledgeable, and also very friendly and approachable - no question was too small for her to help us with. She absolutely puts her clients first, and she made applying for a mortgage pretty much a stress-free experience. Thankyou Kate

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mortgage Links!

Kate at Mortgage Links was brilliant, she always manage to find time to chat with us. Answered all of our questions, and make the process as easy as possible, especially for first time buyers. We would highly recommend her.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Kate provided an exceptional service…

Kate provided an exceptional service both personally and professionally. I would highly recommend using this company. I was a first time buyer with many difficult circumstances to navigate. Kate was extremely thorough and went above and beyond to make the process as smooth as possible taking time to explain and advise impartially at every stage.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Kate is amazing

Kate is amazing! I have used her for many years. She is extremely knowledgeable and explains the process in simple terms. I would not trust anyone else with my mortgage.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, down-to-earth and brilliant!!

We were recommended by a friend to use the fabulous Kate at Mortgage Links and we would absolutely, 100% recommend to any first time buyers! Kate has been a dream! She is professional, down-to-earth and brilliant at her job. We felt totally at ease when chatting to Kate. She is super knowledgeable, and walks you through everything in detail, no question is a silly question. I would give Kate my right arm - she has been amazing!! She is worth every penny! Thank you, Kate!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Kate

Kate at Mortgage Links has been so helpful throughout the process of buying our first house. She was friendly, knowledgeable, and helpful from the get go. We fully recommend her to anyone, as it apparent throughout, that her number 1 priority is helping you.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

James was great

James was great, he made us feel really comfortable and he was super friendly and knowledgeable. He helped us to prepare for the meeting by letting us know which paperwork was needed. Smooth easy mortgage change and an excellent mortgage deal thank you so much 😊

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Kate from Mortgage Links provided great service for buying our first home

Kate has been fantastic in supporting us with getting a mortgage for our first home. She explained everything clearly (even when we had questions that may have been silly!), kept us informed on where we were with the process, and we felt a lot more confident in making decisions with her support. We'd definitely recommend her to friends and family in the future. Thanks, Kate!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant at what she does!

Kate was fantastic from start to finish of our remortgage. Extremely knowledgeable, super proactive and kept us in the loop at all times. We wouldn't hesitate to re commend Kate (in fact we have done to several family and friends!) And will definitely be using her in the future!

May 1, 2024
Unprompted review

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