Mortgage Links Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and genuine care, making complex processes feel manageable and stress-free. Many highlight the exceptional service, noting that advisors take the time to clearly explain details and ensure clients understand every step without feeling rushed. The customer service is frequently described as outstanding, with people appreciating the responsiveness, clear communication, and dedication to finding the best solutions. Reviewers often mention that the staff goes above and beyond, providing support and guidance that exceeds expectations, even in complicated situations. The overall experience is often described as hassle-free, efficient, and highly recommended for anyone seeking mortgage advice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, with many customers consistently recommending it to others... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support offered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time buyer, we had very little knowledge about mortgages, and Mortgage Links Advisors made the whole process so much easier. They took the time to clearly explain what a mortgage is, how it... See more

Rated 5 out of 5 stars

We had a great experience working with James. From our first meeting to when we were ready to go ahead with the application process. He was friendly, helpful and easy to talk to. He always responded q... See more

Rated 5 out of 5 stars

After seven years of renting, buying our home felt like a daunting challenge — but Lauren made it possible. She went above and beyond to guide us through every step of securing a mortgage to purchas... See more

Rated 5 out of 5 stars

Lauren has been so helpful from start to finish. Our first meeting was very relaxed and everything was explained to us so we fully understood the process and Lauren was always contactable if we had an... See more


Company details

  1. Mortgage Broker

Written by the company

Fee Free Mortgage Advice. Fast & friendly mortgage advice designed to save you time and money. Whether you’re a first time buyer, looking to remortgage an existing property or buying a new property we would love to help you. With over 100 years of combined mortgage experience, we’ll research the best mortgage from our panel of over 90+ lenders and thousands of mortgage products to find the best fit for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing service, highly recommend

Lauren has been so helpful from start to finish. Our first meeting was very relaxed and everything was explained to us so we fully understood the process and Lauren was always contactable if we had any questions throughout. After being recommended to us ourselves by a family member, I would highly recommend Mortgage Links to anyone else in the future as it has been so hassle and stress free. Thank you so much Lauren for your time!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

James made the whole process easy

We had a great experience working with James. From our first meeting to when we were ready to go ahead with the application process. He was friendly, helpful and easy to talk to. He always responded quickly, kept us updated and made the whole process feel smooth. He explained everything clearly, gave us reassurances when we needed them and even got us a good deal. We honestly couldn't have asked for better support and would recommend James to anyone looking for a mortgage advisor.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

I want to praise Mortgage Links

I want to praise Mortgage Links, in particular Lauren Conroy for her tireless efforts in getting a BTL mortgage for me. My situation was complicated and required a lot of toing and froing with the prospective lender but thanks to Lauren's attentiveness, diligence and competence I now have a deal to move things forward. I highly recommend using this broker and if Im in the market again I'll definitely be using this service.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience with James as First-Time Buyers

We were referred to James by Bernadette (who recently retired), and we’re so glad we were! As first-time buyers, we had a lot of questions, but James made the whole mortgage process simple and stress-free from start to finish.

He explained everything clearly, took time to make sure we understood, and responded to emails incredibly quickly. We had two online meetings where James was not only professional but also really friendly and easy to talk to. He even recommended great solicitors, which was a huge help.

Highly recommend James if you’re looking for a knowledgeable, responsive, and supportive mortgage advisor — especially if it’s your first time buying.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

James helped us with a mortgage on a new property and a buy-to-let mortgage on our old property and was absolutely brilliant throughout. From our very first meeting and all my subsequent daft questions, through to quickly correcting an error one of the mortgage companies had made in the paperwork, James was responsive, knowledgeable, patient and incredibly helpful. I would highly recommend Mortgage Links (and already have done to several friends and colleagues!)

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to mortgage offer - highly recommend

I was recommended Kate by my daughter. Kate was brilliant throughout the mortgage process. She asked careful questions and was honest. I haven’t used a mortgage broker before - working with Kate has been a great experience. It was a very fast process from the initial conversation. Thank you Kate

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Lauren has been amazing!

Lauren has been amazing in aiding us through the process of buying our first home. It has really put us at ease having someone there to support us and she has made us feel really comfortable and able to ask any questions if there has been anything we were ever unsure of. I’d 100% recommend mortgage links as you will feel reassured and will have a full understanding of the process especially if you are first time buyers & haven’t a clue where to begin! Thank you Lauren!

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly, professional service

James was fantastic to work with throughout the mortgage process. He made everything feel straightforward and took the time to explain things clearly, which really put me at ease. His advice was honest, helpful, and always focused on what was best for me. I’d highly recommend James to anyone looking for a reliable and approachable mortgage advisor.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage links made remortgaging so easy.

Mortgage links made remortgaging so easy, Lauren was recommended to me and took care of everything making something that I wasn’t looking forward to doing stress free! Very helpful, knowledgeable and informative ensuring that I knew what to expect and when. Thank you Lauren for making me feel comfortable and at ease with the process and it was also free as my new provider pays mortgage links. I will definitely be passing the details on to anyone dealing with a mortgage.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Absolutely amazing help! I thought the house buying process was going to be stressful and it’s the most stress free thing ever!!
We appreciate all of your help and are so glad we came to you for our mortgage advisor and no one else.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend James

Would highly recommend James. As first time buyers with no idea how to even apply for a mortgage he has made the whole process from start to finish so straight forward for us, only needing us to provide relevant information. Everything was done so promptly and James was always very accommodating around our work times to support us. Really pleased with everything!

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Kate is exceptional at what she does

Kate has been a God send. My husband and I have spent two years trying to purchase our first property and it's been a bit tricker than we thought it might be and we've had some rather large bumps in the road - but Kate has been with us every step of the way and helped us finally get where we need to be!

She is not only extremely knowledgeable and knows her stuff (which is helpful when you're trying to navigate a confusing and expensive process) but she's also just so kind, patient and a good laugh when you need one!

I don't know how we would have got through it all without you!

Thank you for everything.
G&A

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Links have been amazing with…

Mortgage Links have been amazing with helping us to obtain a mortgage. As first time buyers with no experience on how this process works, Kate supported us, providing us with information and guidance along the way making us feel at ease. I cannot recommend Mortgage Links enough. They have made the whole journey of obtaining a mortgage straightforward whilst been supportive and on hand for all my questions. Thank you Kate for your help!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

A dream!

Kate was an absolute dream to have for our sale and purchase. We were breaking our chain which caused more stress than I anticipated and Kate was amazing at helping with the weird and wonderful issues it caused, along with the additional work needed for my self employment/ recent Ltd company income change. Wouldn’t hesitate to contact Kate for our remortgage in the future and so glad we went with mortgage links!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

I can't recommend Mortgage Links highly enough

Excellent comprehensive advice on a new mortgage product when moving house. Kate has been fantastic, with great communication through the whole process. I can't recommend Mortgage Links highly enough and will definitely use them again in the future.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Mortgage Links to anyone needing mortgage advice! Kate helped me when buying my first home and she explained everything so clearly, made sure I understood what was happening and just made the process so simple and stress free. Absolutely fantastic at what she does!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

My friends have all used Kate and had amazing experiences, and I'm so glad I went with their recommendation. As a first time buyer with no idea where to start with anything or what the process looked liked, Kate explained absolutely everything and was happy to answer any questions that I had. She put my mind at ease many times and responded quickly to any requests, including producing a mortgage in principle when needed at short notice. She is extremely professional and efficient. I'd definitely use Kate again and recommend her to anyone! Thank you so much, Kate!

November 25, 2024
Unprompted review

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