Mortimers Estate Agents - Blackburn Reviews 

140
TrustScore 5 out of 5

4.8

82 King William Street, BB1 7DT Blackburn, Lancashire, GB


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Rated 5 out of 5 stars

I trusted Mortimers with the sale of my property. Right from the initial meeting with Chloe who came out to see us we knew we were making the right choice compared with other estate agents. She und... See more

Rated 5 out of 5 stars

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Vendor & Purchaser Case handler : Veda We are extremely delighted with our dealings w... See more

Rated 5 out of 5 stars

It's easy to see why Mortimers Estate agents have been in business for a long time. My calls were answered everytime, no being put on hold and always with a friendly professional manner. We viewed our... See more

Rated 5 out of 5 stars

We recently sold our home and purchased our new home through Mortimers. We had dealings with both the Blackburn and Accrington branches, and all the staff we dealt with were helpful, knowledgable and... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Blackburn

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info

  • 82 King William Street, BB1 7DT, Blackburn, Lancashire, United Kingdom

  • 01254 662223

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Mortimers were really fantastic…

Mortimers were really fantastic throughout my buying process. They kept me well informed and allowed me to go through with the home buying process as smoothly as possible. Veda looked after my case and she was fantastic. Thanks everyone at Mortimers.

February 13, 2025
Mortimers Estate Agents - Blackburn logo

Reply from Mortimers Estate Agents - Blackburn

We're so pleased to hear about your positive experience with Veda! All the best for the future :)

Rated 5 out of 5 stars

Joe Varey – A True Professional with a Heart of Gold & the Mortimers Team

I cannot thank Joe Varey enough for his incredible support throughout the sale of my home. This process was complex and complicated, taking much longer than usual, but Joe made sure it got there in the end.

From the endless phone calls to always getting back to me promptly, Joe made everything run smoothly. His dedication, professionalism, and constant communication made this emotional rollercoaster much easier to handle. Even during the most stressful moments, Joe and the team made everything feel under control and straightforward. Joe’s humor was such a bright spot on those anxious and sad days—it truly helped lift my spirits.

A special thank you to Chloe and Lewis, whose support also played a key role in getting this done. Their kindness and professionalism were invaluable throughout this journey.

Joe Varey is an absolute asset to Mortimers. He truly deserves a pay rise for all the hard work and dedication he put in. I couldn’t have asked for a better person to guide me through this process!

Thank you, Joe Varey, Chloe, and Lewis—you're all incredible! Highely recommend Mortimers Blackburn.

February 7, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

We're so pleased to hear about your positive experience with Joe. It's wonderful to know that his dedication, professionalism, and communication negated some of the stress involved with the selling process. We're very lucky to have him!

Rated 5 out of 5 stars

We purchased our house through Mortimers

We purchased our house through Mortimers. It was a complicated and protracted process but we were impressed by the level of service we received - particularly from Lewis Hunter in Blackburn. Always responsive, he was professional and friendly. He communicated across all parties in the chain updating and negotiating to get us all across the line. We would definitely recommend Mortimers Estate Agents.

December 13, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for taking the time to write this review, we are very pleased you had such a positive experience with Lewis. He certainly worked hard to get this through to completion!

Rated 5 out of 5 stars

I was kept up dated

I was kept up dated. Friendly staff. Value for money.

January 31, 2025
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Reply from Mortimers Estate Agents - Blackburn

Thank you Valerie for your kind words, we hope you have settled in well to your new home :)

Rated 5 out of 5 stars

Excellent Service

Veda was absolutely excellent she went above and beyond to make sure my sale went through as quickly as possible- can’t recommend them highly enough. Very professional

January 21, 2025
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Reply from Mortimers Estate Agents - Blackburn

Thank you Sandra! Veda is an incredible asset and we are pleased that you are happy with the service she offered.

Rated 5 out of 5 stars

I would highly recommend Mortimers…

I would highly recommend Mortimers Estate Agents especially Joe who was dealing with my purchase. He went above and beyond to assist me and he made sure that we’d get there in the end! I’m absolutely delighted with my new house and a big five star to Joe and the team.

January 18, 2025
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Reply from Mortimers Estate Agents - Blackburn

We're so glad to hear that Joe provided you with such a positive experience. We strive to make every interaction with our customers a stress-free one, and we're delighted that they were able to help you.

Rated 5 out of 5 stars

Fantastic service from the Blackburn branch

I was looking to sell my house in Feb 2024 and chose Mortimers of Blackburn. The sales person Joe B who came to my house was really helpful and explained everything fully, and in no time at all the house was on the market with excellent pictures.

They have a 7 day contact centre in case the branch is closed or cannot take a call, so all calls relating to viewings always went through, and if I ever had any queries, I could always speak to somebody on the first try.

They managed every aspect of the viewings and were sensible in taking block bookings at the same time where there were multiple viewings on one day.

I received an offer in May 2024, and after some negotiation accepted it.

The next aspect was quite painful, this was no fault of Mortimers but was due to poor solicitors. Mortimers acted as a fantastic go between, putting appropriate pressure on the particularly slow ones. They kept me fully updated at all stages and were very responsive. My thanks to Joe V for doing this, he would often have to make several calls and send several emails a day towards the final stages. He was always helpful and keen to get things resolved, without his help, the whole thing would have fallen through.

If you are looking for a decent estate agent to sell your house, I would highly recommend Mortimers!

January 8, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

We appreciate your kind words and are thrilled to hear that you found our service helpful and efficient. We strive to provide excellent customer service and are glad that we met your expectations. We wish you all the best for the future!

Rated 5 out of 5 stars

Veda was very helpful

Veda was very helpful, the process was very drawn out other than that no problems

January 17, 2025
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for the review, wishing you all the best in your new home!

Rated 5 out of 5 stars

House sale experience

I was helped by Joe Varey throughout the process of selling my house. Joe was brilliant, a good listener and very professional. He kept me informed until we completed today.

December 13, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

We are so pleased to hear that you had such a positive experience selling your home. It sounds like Joe went above and beyond to make the process as smooth as possible for you. We are proud to have such dedicated and helpful team members.

Rated 5 out of 5 stars

Excellent

A big thank you to all the team at Mortimers Blackburn.It's been a lengthy process but everyone has been professional,polite and efficient at all times.Veda has kept us up to date with progress and advised along the way.

December 3, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for such a lovely review. We are so pleased you are happy with the service that Veda offered :)

Rated 5 out of 5 stars

Very helpful staff member kept me…

Very helpful staff member kept me informed throughout all the hiccups - which were not Mortimers fault !
Thank you.

November 22, 2024
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Reply from Mortimers Estate Agents - Blackburn

Thank you for your kind words, we wish you all the best!

Rated 5 out of 5 stars

Excellent Customer Service!

A great experience when purchasing a property through Mortimers. Joe was incredibly helpful throughout the process, always willing to chase solicitors and provide regular updates to how things were progressing. If/when we come to sell, I wouldn’t hesitate to contact Joe to use Mortimers. 10/10!

November 8, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you Westley for taking the time to write this review, I am very pleased to hear you are happy with the service provided by Joe - he is certainly an asset to the team!

Rated 5 out of 5 stars

Joe from Mortimer’s looked after my…

Joe from Mortimer’s looked after my house sale, he was professional, proactive and helped with all my queries. He made the sale process smooth as possible and showed due care through the journey.
He is a credit to the team at Mortimers.

October 23, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for sharing your experience with Mortimers, and Joe in particular. We wish you all the best for the future :)

Rated 5 out of 5 stars

Excellent service

We currently bought a house with mortimers and our estate agent Veda went above and beyond, answering queries, chasing solicitors etc. Would highly recommend. Thank you so much ☺️

October 1, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for taking the time to write such a lovely review :)

Rated 5 out of 5 stars

Sarah was an absolute delight to deal…

Sarah was an absolute delight to deal with and we are confident that the service that we have received and will receive on going from all the team will be more than satisfactory .

September 30, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for your kind words and for sharing the experience you had with Sarah, she works incredibly hard and will be very appreciative of the feedback :)

Rated 5 out of 5 stars

Excellent

Joe Varey was really good with my purchase. He was swift in replying to emails and was constantly updating me on the purchase of my property which was in a complicated chain. I will definitely recommend Mortimers and Joe to my friends and family. 5/5 service.

September 26, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

Thank you for sharing your experience with Mortimers, we are pleased to hear that you are happy with the service provided by Joe!

Rated 5 out of 5 stars

Excellent servive

Our agent Joe was extremely helpful in providing excellent customer service, every time we rang him he would happily answer all our queries and went out of his way to provide us with as much information as possible. Because of their rigorous follow up it helped us get closer to our desired moving date.

September 28, 2024
Unprompted review
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Reply from Mortimers Estate Agents - Blackburn

We are thrilled to hear that you have had such a positive experience, we wish you all the best for the future.

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