Mortimers Estate Agents - Blackburn Reviews 

140
TrustScore 5 out of 5

4.8

82 King William Street, BB1 7DT Blackburn, Lancashire, GB


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Rated 5 out of 5 stars

I trusted Mortimers with the sale of my property. Right from the initial meeting with Chloe who came out to see us we knew we were making the right choice compared with other estate agents. She und... See more

Rated 5 out of 5 stars

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Vendor & Purchaser Case handler : Veda We are extremely delighted with our dealings w... See more

Rated 5 out of 5 stars

It's easy to see why Mortimers Estate agents have been in business for a long time. My calls were answered everytime, no being put on hold and always with a friendly professional manner. We viewed our... See more

Rated 5 out of 5 stars

We recently sold our home and purchased our new home through Mortimers. We had dealings with both the Blackburn and Accrington branches, and all the staff we dealt with were helpful, knowledgable and... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Blackburn

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 82 King William Street, BB1 7DT, Blackburn, Lancashire, United Kingdom

  • 01254 662223

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience of Mortimers was very…

My experience of Mortimers was very positive and I would highly recommend them to anyone selling or buying a property. Madeleine Gardiner was excellent at keeping me informed, with a upbeat friendly nature. She also showed sensitivity as it was my late mother’s place. She is a very much a credit to Mortimers

October 12, 2023
Rated 5 out of 5 stars

Helpful and friendly

Veda Banks at Mortimers has been extremely helpful throughout the whole selling process keeping me informed at each step and always with a caring friendly approach.
Veda is a real asset to Mortimers.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Many thanks to Joseph Boyling and the team at Mortimers in Blackburn. We were pleased with the valuation and subsequent level of service throughout especially when things got stressful towards completion.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Under pressure from day one to accept a low offer so Mortimers could put their 'Sold' sign up, Refused the offer, and then they accepted a bogus offer after I told them the buyer was not genuine. The house sale fell through, inevitably. eventually sold after I did the viewings myself, and they had the cheek to claim full commission for doing nothing. Do not waste time with them, there are plenty of Estate Agents around that are cheaper and more professional. I will never sell a house again through them and unfortunately will not buy a house that they are selling.

June 30, 2023
Mortimers Estate Agents - Blackburn logo

Reply from Mortimers Estate Agents - Blackburn

Hi Martin,
Thank you for your time yesterday when we spoke on the phone to discuss your experience with Mortimers. Whilst it seems aspects of our service and in particular our communication during the sale of your home could have been much better I hope you are now assured that trying to help you achieve the best price for your home is always the outcome we strive for. However I would like to apologise that your experience was not to the standard you expected. Kind regards, Jake Rowson, Sales Director.

Rated 5 out of 5 stars

Excellent communication at every step…

Excellent communication at every step of the sale , Veda Banks ( our Negotiator ) always answered any questions promptly and professionally.
I can recommend Mortimers Blackburn if you want a smooth and uncomplicated sale especially if you are fortunate enough to get Veda

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Although we were nervous at "Offers…

Although we were nervous at "Offers over" the selling strategy proved spot on. Being green about the whole selling process, Veda was always there to advise and keep us right at each stage. Communication is key and Veda kept us well informed.
Well done.

July 27, 2023
Rated 5 out of 5 stars

Highly recommend

Through the process of purchasing a house with the Mortimers team I was assigned with joe. Joe made my experience of this very easy and kept me up to date through the whole process with any possible changes. The Mortimers team is great and would recommend this team to first time buyers and sellers.
Thank you to Joseph​ Boyling and the Mortimers team.

July 19, 2023
Rated 5 out of 5 stars

Buying first home

We bought our first home with mortimers and Veda was regularly in contact to provide updates and got the same completed smoothly.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Purchasing and selling our current and previous properties

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT
The capacity in which you used us: Vendor & Purchaser
Case handler : Veda

We are extremely delighted with our dealings with Veda and Mortimers. Kept up to date, really good attention to detail, replying to queries - all excellent - great service all round. Would definitely recommend.

Thank you from both of us.

John & Cathy Evans

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Buying a house can be a stressful…

Buying a house can be a stressful experience but my recent experience with Mortimers was a positive one. The Staff (especially Veda) were brilliant. They communicated ever stage of the transaction clearly and were always on hand to answer questions and solve problems. They acted as an excellent communication bridge between me, the vendors and our Solicitors. I could not recommend them highly enough!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Veda Banks was amazing and helped throughout the purchase of new property. Was given a really nice welcome box with some really good goodies in it. Thanks alot. Vakas Bhatti

June 15, 2023
Rated 5 out of 5 stars

Sale of Family Home

I engaged Mortmers to sell our family home. I have nothing but praise for their professionalism and attention to detail. The property went under offer within a couple of hours of 'going live'. The sales process was managed by the lovely Vida who maintained regular contact with myself and the buyer thoughout the process. I am more than happy to provide a recommendation for Mortimers estate agents.

June 6, 2023
Unprompted review

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