Morton Michel Reviews 797

Dealt with my quote quickly and efficiently where other insurers did not.

Sarita was the consultant for my case. I could not give a definite answer for weeks, but in the end it all worked out and she was able to help still, with a friendly manner and held her patience with me.

Terelle Davis-Noel was helpful, informative, polite and efficient. Thank you.

Very helpful

Excellent and prompt service, very helpful colleagues at the company.

The customer service representative was extremely efficient.
She was polite and explained the entire policy with ease.
I have used Morton Michel for Pre School Insurance for many years now - they are brilliant.

Excellent service. Mia was lovely, patient, professional and helpful.Thanks again.

Sarita was very helpful with my insurance renewal, and managed to save me over £200 in renewal premium when I told her I have been using Morton Michel as my insurance brokers for the last 10 years.

I use them for all 5 of our nurseries, and so far I've always had very helpful and professional people who support me with my renewal quotes.

Thank you! Keep up the good work!!

Mia was very helpful and patient with me as someone who hates filling out lots of paperwork

David Norman was extremely helpful. He was cheerful and friendly and explained everything thoroughly. Have been with MM for 15 years and wouldn't use anyone else.

Emma was excellent at MM, she went through everything with me answered my queries and made the whole process easy, plus the cover is excellent with some really useful add ons, like staff benefits and training

Very professional, polite and helpful service provided by David.

As usual I left getting insurance to the very last minute Latifah was fabulous calling me back and making sure everything was correct for me and my policy started on time.
An excellent price and fantastic customer service has helped get my little business off to a good start.

I was already a customer, but had to make some substantial changes to our policy and create a new one at the same time. Latifa was extremley helpful, patient, answered questions I had (several times), checked queries for me.. nothing was too much trouble.
I tweaked a number of things and asked far too many questions but she was superb throughout, I really appreciate the time she took on the phone with me.
I managed to get both things sorted on the same call, I'd definitely recommend.

Mary was very cool, calm, collected and very patient. She was very thorough and explained matters clearly. Excellent experience which was quick and insurance sorted quickly.

Trying to get money that is owed to us from a parent, after numerous phone calls and emails sent, still nothing has been resolved. This has been close to 12 months with no indication as to what is happening. Absolutely disgusting professionalism. Highly unlikely to reccomend this second rate company!

I always use Morton Michel for my crafters insurance. I have dealt with the same broker for many years, he is so calm and kind and I have every faith that he obtains me the very best cover for my workshops.

Helpful & patient with my unusual needs & questions.

Terrible company, disorganised, bad communication between staff, who don't seem to stay for long before leaving. They either respond slowly to emails and enquiries, or don't respond at all. Would not recommend.

Thank you to David N for sorting my policy renewal professionally and efficiently, and for ensuring that any questions I had regarding the policy were answered with clear, jargon-free responses.
This is my 5th year with Morton Michel and its always a pleasure to work with them.