What I liked: supporting the arts industry through some flexible ticketing options and grateful for it to exist. Great for buying a few tickets with not much hassle What I disliked: When buying bul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
False advertising
False advertising. Hard to contact. Would not respond to any emails.
Dreadful service and no way to get a…
Dreadful service and no way to get a refund
It took us ages to get our tickets and…
It took us ages to get our tickets and we had to ring and confirm to be sure that everything was going ahead
Your website is so hard to use
Your website is so hard to use, it keeps saying my password is wrong even though it’s not, I cannot find my tickets anywhere and the whole website is hard to navigate, I am extremely angry and I will not be using this again
The event was not as advertised
The event was not as advertised. There were no magic tricks, trick or treating or other fun activities described. It was $10 for face painting! And $10 for each ride. There were lots of disappointed kids.
I bought three tickets for my daughters…
I bought three tickets for my daughters and me to have a special night out, but it ended up being a huge disappointment. We arrived at the venue right at 7:00 PM, excited to see the main act. However, after two and a half hours of watching opening acts, the headliner still hadn’t come out and there was no communication.
Since it was a Thursday night and we had to work the next day, we couldn’t stay any longer and had to leave at 9:45 PM without ever seeing the main performance.
I contacted Moshtix about what happened, but they offered no help or resolution at all. For the amount we paid and the anticipation we had, this was really disheartening.
Where are my tickets 🎫 it never shows…
Where are my tickets 🎫 it never shows them so confusing 🫤
sold out before even open...scammy.
Things are always easy with Moshtix
Things are always easy with Moshtix! I've not missed out yet!
Really great experience
Really great experience, was easy to use and happy with the experience
If you have any queries or any problems contact their customer service, they quick easy and sufficient
When I bought tickets to the Braack fest event coming up
I made a mistake with my email address put something in wrong so when I enquired about my tickets I purchased online and how come I haven’t received my email. I contacted them and sent to my proper email address and they corrected the problem and sent my tickets to me.
So I was happy with the experience they helped me out with their customer service. It was quick easy and responsive.
Quick and easy service you
It was good?
It was good?!
I mean, you’re the only game in town for a lot of people.
But I liked it!!
P.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







