Mossman Trunks Reviews 

151
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having moved several times and lived in 3 different countries, our forthcoming move means that we are more restricted to what we take. Sadly, after 55 years of use, it is time to say goodbye to my hus... See more

Rated 5 out of 5 stars

TIMELY AND HANDSOME The two trunks we ordered arrived in good time and perfect condition, with the delivery driver contacting us and bringing them to the door. They look great on our broad landing,... See more

Rated 5 out of 5 stars

We were given one of these trunks and it been accidentally locked soon after receiving it and our benefactors had lost the keys a long time ago. I didn’t want to just throw it out or break the lock. B... See more

Rated 5 out of 5 stars

I can fully recommend Mossman trunks. The company where prompt and helpful in answering my initial queries and the level of service once I had placed my order continued to be excellent. I purchased a... See more

Company details

  1. Bags and Luggage Store
  2. also in
  3. Manufacturer

Written by the company

Mossman Trunks have been hand-built in Great Britain since around 1938. By using the same methods of construction for nearly ninety years, Mossman Trunks remains the No. 1 choice for vintage luggage and traditional style storage trunks. With the ever increasing demand for ‘Shabby Chic’, Mossman has not only maintained its presence within the UK boarding school but is now dominating the high streets too!


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality and sturdy

Love this trunk and my son is delighted by how much he can fit in it. Great quality, lovely lettering and very sturdy. Personalised and Delivered in speedy time and well packaged. Thank you! My daughter is already choosing which one she would like!

November 14, 2023
Rated 5 out of 5 stars

Spare keys fit perfectly

I inherited a trunk with no keys that fitted my winter clothes nicely, but accidentally locked it while moving it around. I bought spare keys after scrutinising pictures of trunks on the website, and they fit perfectly.. I will not be cold after all!

October 23, 2023
Rated 2 out of 5 stars

Trunk is not great quality for the…

Trunk is not great quality for the price- rather flimsy. Paying just for the label sadly…

August 31, 2023
Mossman Trunks logo

Reply from Mossman Trunks

Thank you for your feedback, I'm sorry to hear you are unhappy with the quality. Please send an email to our sales team and we will aim to resolve any problems you may have.

Rated 1 out of 5 stars

Very late and poor quality

The item arrived much later than the date they told me. No communication to explain why it was incredibly late. I had to chase repeatedly. Then the item arrived and it was spoiled. There is a rectangular patch on the top and irregular patches (I already purchased the item a few years ago so I know what it is meant to look like). Customer service were dismissive. I am very disappointed. My daughter was so looking forward to it.

July 27, 2023
Mossman Trunks logo

Reply from Mossman Trunks

Thank you for your review. We are sorry to hear that you weren’t happy with your experience with us. We only have one email on record that we received requesting an update on your order, which our customer service team promptly replied too. With regards to the quality, as stated in the email sent by our customer service team the pattern you are seeing is due to the material that our printed designs are printed onto and the overlay that is laminated onto it to protect the print.

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