Fantastic service received by Steven today. He kept me updated regularly, arrived on time and his work was exceptional. He checked everything very thoroughly, was friendly, engaging, courteous and pol... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Steven took on the job of 3 en-suite bathrooms for an extension with a very strict deadline to be ready for a 21st birthday party. He was really Honest about committing to 2 of 3 but in the end he... See more
We’ve just had our main bathroom ripped out and transformed into an amazing modern shower room. We are absolutely delighted with the end result. From the initial consultation right through to the fini... See more
Two modest sized bathroom / en-suite renovations carried out to budget and to time. Standard of workmanship high, everything kept clean and tidy with no issues or if there were, resolved with a fuss.... See more
Company details
Written by the company
We are a family run plumbing and heating company based in central Scotland. We cover all aspects of plumbing and heating works, specialising in central heating, boiler installations and full bathroom renovations.
Contact info
Falkirk, United Kingdom
- steven@mossplumbingandheating.co.uk
- mossplumbingandheating.com
4.9
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job
Great job. Very competitive price. Ensures the job was completed to a high standard and cleaned up completely afterwards.
Would definitely recommend
September 5, 2020
Unprompted review
Can’t recommend enough!
Absolutely amazed with our new en-suite. Quick installation, really high quality workmanship, professional service from initial quote to last day of install. Really easy communication, completely trustworthy and so helpful with all our questions. I really can’t recommend enough.
September 2, 2020
Unprompted review
Great job done
Steven & his workmate Tommy did a great job fitting my boiler they were on time & no mess ..they took everything away really nice fellows & I'd recommend them to anyone looking for a reputable company to do the job right ..Liz
August 21, 2020
Unprompted review
Great work from Moss Plumbing
Great work fitting a new cistern - ordered their part overnight and fitted the next day. Moss Plumbing are a local firm, used a few times now and had good quality work with no fuss. Good value and reliable likeable guys. Would recommend for sure.
August 12, 2020
Unprompted review
Once again Steven has done and amazing…
Once again Steven has done and amazing job, fridge freezer plumbed in and cold water and ice on tap. Very quick, excellent service, highly recommend Moss Plumbing
August 6, 2020
Unprompted review
Excellent reliable service
Moss Plumbing and Heating updated all three bathrooms in my home. Work was carried out promptly, at the date discussed and most importantly to a high standard.
When my existing boiler broke down I had no hesitation to contact Moss Plumbing and Heating for assistance. Again prompt response, reliable advice and new boiler installation completed.
Would highly recommend.
August 1, 2020
Unprompted review
I’ve used moss plumbing for several…
I’ve used moss plumbing for several times for boiler services, repairs to the heating system and general plumbing. They’ve always been very reliable and their work is excellent without having to pay too much.
June 28, 2020
Unprompted review
Recently had two radiators fitted by…
Recently had two radiators fitted by Steven, he went over and above the original work that was needed by fixing a burst pipe which was later found under the floor. Workmanship was perfect, delighted with the job.
June 21, 2020
Unprompted review
Excellent all round.
Friendly and efficient service from Moss Plumbing and Heating. Listened to what we wanted and provided a comprehensive information on our boiler system options. They completed a tidy job with minimal disruption and followed up on our after sales requests. Would definitely use again.
June 18, 2020
Unprompted review
Full bathroom refit
Stephen fitted and new bathroom in my home and done a brilliant job, he was quick, reliable and his standards were high end. His high quality materials have kept the bathroom always looking brand new, Moss plumbing would always be my first choice. I have recommended to friends and family who have also been delighted with the work.
June 15, 2020
Unprompted review
Highly Professional and provides a very…
Highly Professional and provides a very high standard of work and service.
June 14, 2020
Unprompted review
*****
Steven and the boys work is always to a high standard. I regularly recommend the company to friends and family as I don’t think you will get a better service elsewhere. Wouldn’t consider anyone other than Moss plumbing and heating for future projects.
June 14, 2020
Unprompted review
Installed new gas boiler from 1st…
Installed new gas boiler from 1st contact to completion great service. Friendly, efficient and tidy work
June 12, 2020
Unprompted review
Highly recommended
Moss Plumbers initially did work at our house when we got an extension to our house in 2014. Steven did all the plumbing and gas pipes for the new kitchen, utility room and WC as well as installation of a new Worcester Bosch boiler. Seeing the quality of his work, we got him to renew all the existing radiators in the house and then he did a complete refurbishment of our bathroom. He arranged all the trades needed ensuring they deliver a high standard of workmanship. Since 2014, Moss Plumbers have carried out the annual service for the boiler and have had no problems with any of the radiators. Reliable and have no hesitation to recommend Moss Plumbers.
June 11, 2020
Unprompted review
Always a first class service from…
Always a first class service from Steven and his team. Best in the business and I would highly recommend.
June 11, 2020
Unprompted review
Fantastic Company
A brilliant and friendly service, great advice and were fantastic at sorting out existing previous issues.
June 10, 2020
Unprompted review
5 star rating, 5 star job
What a great company to deal with. They are customers of mine at a local plumbing merchant and Steven is so polite and so understanding. I have used him for jobs myself and for family members and comes really highly recommended by both family and friends.
June 10, 2020
Unprompted review
TOTALLY PLEASED
exceptionally clean, efficient and job done in a great timescale. Had a follow up annual service and a minor radiator repair all done well. Would not hesitate to recommend Steven of Moss Plumbing - not forgetting his assistant Liam both extremely friendly and courteous. Moss Plumbing has also fitted boilers in my workplace all with the same efficiency as above
June 10, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.