Mostbet Official 

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Rated 2 out of 5 stars

Still how many times to msg u u don't have heart im waiting for this deposit amount for long My id 127019473 Amount 9999rs UTR 205391841153 I can't wait anymore i already submitted all proof pay... See more

Company replied

Rated 5 out of 5 stars

Everything is fine except withdrawal issues realy annoying.. But there's no platform prise their members like mostbet... Respect to youth minded

Company replied

Rated 2 out of 5 stars

If the other issues are resolved, I will edit my review and increase my rating. At least a little progress has been made. My account has been unfrozen. Now is another issue: my stake limit... See more

Company replied

Rated 1 out of 5 stars

SCAM WARNING — Never deposit money in Mostbet. My ID: 43160341 I deposited ₹43,999.99 on 24 April 2026 through UPI. The transaction was successful and the money was deducted from my bank ac... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Gambling Service
  4. Online Sports Betting Vendor

Written by the company

Huge bonuses for new players 20+ languages 20+ currencies Official Website - mostbet.com


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

CLOSING CUSTOMERS ACCOUNTS REASONLESS

CLOSING CUSTOMERS ACCOUNTS WITHOUT CONSENT OR CONSIDERATION. DELAYED DEPOSIT FEFLECTION RATE UPTO A WEEK+ WITH SLOW CUSTOMER CARE RESPONSE TO ISSUES

December 17, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear MORRIS SMITH!

We’re sorry you had a negative impression.

Rest assured that this situation is an exception to the rule. We do our best to keep our clients happy.

Please send your account ID. We'll look into it.

Yours, Mostbet.

Rated 1 out of 5 stars

Acct #160726069

Acct #160726069

Mostbet was not like this earlier, but now the platform is unsafe for users.

My account was blocked in August, and even after submitting all documents, they didn't complete video verification process. I am fighting with them till the date and sent over 140 emails, I have still not received my funds/solution. Support keeps delaying without giving any final outcome.

I even requested them to keep my account blocked if needed, but at least release my withdrawable balance, which is not higher than my deposited amount. This request was also ignored.

This is not how a trusted betting company should operate. I have lost trust completely and would strongly warn others not to keep large balances on this platform.

August 28, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Rachit Darji!

We’re sorry you had a negative impression. We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts and consists of a series of steps, each of which takes time.

We have checked the information and are pleased to inform you that your account has been unfrozen on 21.01.2026 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

I hope this company is canceled and i…

I hope this company is canceled and i hope everyone sees that review to flag with me all those positive reviews all are fake and this company is using fake reviews. so help me to expose scammers and to not make other victims here

January 18, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Hicham!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 2 out of 5 stars

A Progress Has Been Made

If the other issues are resolved, I will edit my review and increase my rating.

At least a little progress has been made. My account has been unfrozen. Now is another issue: my stake limit has been reduced as low as $1 maximum without any reason.

Most importantly, I can receive a verification code to add my phone number to my profile, and that is preventing me from withdrawing.

Support said they are working to resolve the sms verification issue.

Still waiting

January 18, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Enoch Toomey!

We’re sorry you had a negative impression. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

We have checked the information. Unfortunately, you have not provided a complete set of documents. To complete the identification procedure you need to send the following data to id@mostbet.com:

1. If you topped up via an agent, virtual wallet, or card, you must provide a screenshot of your details.

2. A photo of yourself holding your passport (all information in the document must be clearly visible and not covered).

3. A photo of your passport with all personal data, next to another personal document of your choice (TIN, SNILS, driver's license, birth certificate, foreign passport, military ID, etc.);
Please send the requested data in higher resolution. The data in the photo is not legible.

4. Your current email address, to which you will receive a link to connect to Zoom.

Please note that your account will remain frozen without providing documents and video call.

Have a nice day!
Best regards, Mostbet.

UPD: We did not receive your email. Could you send the email from the address associated with your game account?

Rated 1 out of 5 stars

Shittiest site

Shittiest site, deposit issue, withdrawal issue, high wagering requirements,
Its 3rd time that my deposit isn't been credited

January 16, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Mobeen Xafar!

We agree that it's not a pleasant situation. It requires our close attention.

Please provide your account ID so that we can look into your problem.

Best regards, Mostbet.

Rated 1 out of 5 stars

Payment not credited in my game id

Payment not credited in my game id, its an old payments please solve this matter asap, i have complained it earlier but never resolved it.

They sent me email asking for details which i sent them 50 times plus, and then they dont reply. It seems they dont want to pay, they will reply here but they dont resolve it. Had very bad experience with them.

Game\ id 250524608
👉 Transaction id 094297290718
👉 date and time 11 Nov 7:28
👉 Amount 50000
👉Agent number Dgesting solution smc
👉 Wallet number 031323235xx

👉 Game\ id 250524608
👉 Transaction id 072698
👉 date and time 18 oct 8:52 am
👉 Amount 100,000
👉Agent number 12140010073267180029
👉 Wallet number 014501047462xx

January 16, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Eddy Paul!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 5 out of 5 stars
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Obi Andrew!

Thank you for your feedback. We are glad that you win with us!
Best wishes and good luck in your future games!

Sincerely yours, Mostbet.

Rated 1 out of 5 stars

I have deposited money but in payment…

I have deposited money but in payment section of Easypaisa to Jazzcash method, I'm unable to upload the transaction receipt

January 8, 2026
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Qayum Fazal!

We have sent a request regarding this issue to your email address. Rest assured that as soon as we receive the necessary information from you, we will do our best to resolve the situation as quickly as possible.

Have a nice day!
Regards, Mostbet.

Rated 1 out of 5 stars

SCAM ALERT!

SCAM ALERT!! Stay away from most bet if you are reading this. i deposited 10k pkr for the first time in this site and immedicately after wining my first bet they freeze my account without any reason and for unfreeze you have to mail them, and to which they never reply! Please Stay away if you love your money or they will keep it with them even if you win bet. I will update or change my review if somehow they unfreeze my account. gaming ID: 232951740
UPDATE:
AS mostbet.com want me to give update so the update is that they vanished my wining balance and i cant place any bet with the remaining balance. It says betting is limited. I cant place bet with any amouny. Plus i cant withdraw my amount too. So i dont understand how it is unfrozen. This is what mostbet has been doing so far, and worst customer support. They wont even reply you. Dont ever go for mostbet. You will deposit balance and forget it.

January 13, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Muhaiman Khan!

We’re sorry you had a negative impression.

We understand, it is unpleasant to find out that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

As part of the verification process, it is necessary to provide documents and get a video call.
We understand that you want to receive a response as soon as possible. We try to respond quickly, so we process requests in the order they are received.
Please wait for a response from our colleagues at id@mostbet.com. They will provide you with all the necessary information about the verification procedure, stay in touch with them. Thank you for your patience!

Have a nice day!
Best regards, Mostbet.

UPDATE:

We have checked the information and are pleased to inform you that your account has been unfrozen on 20.01.2026 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 5 out of 5 stars

Amazing game

January 8, 2026
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Jutt Mj!

Thank you for your feedback. We're glad to make you happier :)
Best wishes and good luck in your future games!

Best regards, Mostbet.

Rated 2 out of 5 stars

All the things are good butt.

All the things are good butt.
My withdrawal of INR 49,999 pending since 2 days and my deposit of 4800 is pending from 11 jan
These days issues are coming in both the thing depositing and withdrawing
Gaming id:-178366181

January 11, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Ashish Tanwar!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 2 out of 5 stars

74285445

74285445

Given 2 star but for solved issue of withdrawal and freez account i am giving you 5 star.

One more withdrwail issue of 1008 rs. date 28th dec. still not solved and again your agents asking for bank letter. I want to say that if i am going in bank again and again they will ask me that which type of transactions are these? and ass in india its illegal how can i describe this.

So i want to tell you that the statement is not a false one. statement is generated by the bank app and no ine can alter in the statement so please keep the statement as power proof and give my 1008 rs withdrwal approved. i have submitted statement already.

For 7000 deposit issue you send me a mail stating the same answer like "deposit made in the acccount from which the request made" but i am not satify with your answer as the deposit is not getting into my account.

if you guys unable to find out give me the detail of that account ID in which you guys deposited the 7000 i will call and mailed to that person and will ask for proofs.. i will work instead of you guys. its the very serious matter and you guys have to involve in it.

I am saying that i have only one account and id is 74285445.

SO PLESE MAKE INVESTIGATION PROPER AND TAKE ACTION AGAINST THAT FRAUD ONE. IF FRAUD IN NOT DONE BY OTHER PLAYER THAN ITS DAMM SURE YOUR AGENTS MISTAKE TO CREDIT OTHER GAMING ID AND YOU GUYS BLAMING TO ME.

November 6, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Viral prajapati!

We’re sorry you had a negative impression.

We have carefully checked the information.
No refill was found in the specified account according to the receipt.
The withdrawal amount was returned to your game account on 11.01.2026.

There is no error, please check the data on your side.

Have a nice day!
Best regards, Mostbet

Rated 4 out of 5 stars

Mostbet is a scam

Mostbet a scam, they freeze your account and request for verification which you will never hear from them when you send the documents via email. It has been 2 months now. Now I cant even login now because they completely banned the account with no explanation.
Gaming id : 261941310
Update-
The verification is now done. And account is unbanned, Thank you

December 1, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Abdulrazaq Bala!

We’re sorry you had a negative impression.

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

In our company, verification may take 60 or more (in rare cases) days. The verification period is specified in our rules, and by registering on our site, you agree to them.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid. Nevertheless, our specialists make every effort to get it done faster.

Upon completion of the verification, you will receive a notification to your contact email address.

Have a nice day!
Best regards, Mostbet.

UPD:
We have checked the information and are pleased to inform you that your account has been unfrozen on 13.01.2026 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 5 out of 5 stars

Reliable

Reliable, modern and fast payment.

January 12, 2026
Mostbet Official logo

Reply from Mostbet Official

Dear Ren� Wunderlich,

Thank you for your feedback. We really appreciate it.

We look forward to seeing you on our website!
Yours, Mostbet.

Rated 5 out of 5 stars

Best app of world

This app is real
I m interested with app

January 11, 2026
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Malik Zeeshan!

Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :)

Wishing you successful bets!
Best regards, Mostbet.

Rated 1 out of 5 stars

Withdrawal impossible - No code received - Total scam ​

I am writing this to warn everyone: Mostbet is a scam platform. I have been trying to withdraw my funds, but it is impossible because I never receive the confirmation code on my phone. I already contacted their support (ID: 120378429) on January 9th, 2026, to report the issue, but they have provided no solution.
​It is clear that they make it easy to deposit money, but when it comes time to pay out, they use "technical issues" to block your funds. This is a dishonest practice used to steal from players.
​Stay away from this site! Do not deposit your money here if you want to see it again.

January 9, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Abdurahman Suleyman!

We are truly sorry that you have experienced this problem. Let's fix it!

Please send a photo of your passport or ID-card and selfies with it and provide your account ID to id@mostbet.com. Write that you do not receive sms code for withdrawal and our colleagues will help you.

Have a nice day!
Best regards, Mostbet.

Rated 3 out of 5 stars

Delayed verification

My account has been stuck on verification for the past two months.. since November 2025.

I have sent all the documents requested, had a Zoom call where they asked me questions concerning my account.
But my account isn't yet accessible.

This is concerning, Customer service claim it takes up to 60 days to complete verification. That's ridiculous.
Other bookies take seconds to complete verification.

I will update my review if I get any positive reaction from the yrsm.

My ID is: 237318370

UPDATE............

After all the long waiting stress, my account has finally been verified and unfrozen, but my limits was significantly limited to 10usd MAX.

My experience isn't the best but still i didn't get scammed, I'll leave a 3 star review.

November 19, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Anona Jude!

We’re sorry you had a negative impression.

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

We have checked the information and are pleased to inform you that your account has been unfrozen on 12.01.2026 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 1 out of 5 stars

I already given all my documents to…

I already given all my documents to mostbet 5-6 times still they are asking me for documentation is mean this is ridiculous how many times you need documents
Your intentions is clear that you don't want to give my money back why all the id required only for withdrawal why not for deposit if deposit happened easily than why can't withdrawal this is scamming company looting our hard earned money mostbet is big fraud i request everyone never deposit any money in this app..they are big time fraud

January 4, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Bhim Singh!

We’re sorry you had a negative impression.
We understand, it is unpleasant to find out that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days. As part of the verification process, it is necessary to provide documents and get a video call.

We have received information from our security team that you have provided very poor quality data that is not suitable for verifying your account.

To set a date and time for a video conference, you need to provide:
1. A photo of your ID (primary identification document) next to your face. The data must be legible.
2. A photo of your ID with all your personal data, as well as another personal document of your choice (driver's license, birth certificate, passport, military ID, etc.).
Place them next to each other on a flat surface and take a photo of them. You should get 2 different documents lying next to each other in 1 photo.

Before sending your email, please ensure that your photos are of good quality and that all information is clearly visible.

Please note that your account will remain frozen without providing documents and video call.

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

Immediate action needed Deposit issue

I have deposited 1,00,000 inr on 29 December 2025
Not credited to my gaming I’d:60704279
My money is to be added to I’d mentioned
My utr:153658098321
Amount 1,00,000
I’d:60704279
Approve

December 29, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear D Bharath Kumar!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Being scam of my winning after verification

Am Simbiat Owolabi by name with gaming id: 264053002 I placed a bet on Mostbet on the 18/12/2025 and the game was settled as won which is truly won and this makes my balance to be 130$, but later my account was frozen and i did all the necessary verification but to my surprise on the 04/01/2026 I noticed a change on my balance from 130$ to 47$ that’s 83$ is missing from my account and have contact customer service times without number i even send a mail to id@mostbet but no reply till now this is becoming something else why will Mostbet just decided to void my bet after winning and not even before the match but weeks after verification this is pure scam to me and i call for the return of my hard earned money cos i won it so i should not be robbed i really need you guys support cos i don’t know where else to run to Mostbet is not replying my chat neither my mail too and this is very sad and disappointing.

January 4, 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Simbiat Owolabi!

We are sorry that you have had a negative experience.

Coupon 1432689310 was calculated with a coefficient of 1 in accordance with the rule: “The bookmaker reserves the right to close the Customer's account and/or cancel some or all bets made by such Customer, and/or impose restrictions on withdrawals from the Customer's account, and/or apply other restrictions at the discretion of the Bookmaker.”

More detailed information can be found in section 2.10 of the rules on our website.

Any potential player can familiarize themselves with the rules before registering and, based on them, decide on a gaming strategy. By registering with our bookmaker, you agree to these rules.

Have a nice day!
Sincerely, Mostbet.

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