They stocked the Segura Jacket I’d been looking for in my size and the great thing about the service, unlike other European stores, was that they shipped my order to the UK and I didn’t have to worry... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The parts arrived exactly as ordered, and everything was correct. I had no issues with the products themselves. The only reason I'm not giving five stars is the rather slow order processing and delive... See more
Good prices, fast delivery. Of ncourse it takes a few days, given that it had to come from Spain to the Netherlands, but after ordering it was shipped within a few hours. Never had a bad experience wi... See more
Company replied
Customer support was excellent and speed of delivery was very decent. Also prices were very good especially in comparison to Greece where I stay. Highly recommend ordering from this site
Company replied
Company details
Written by the company
Motardinn specialises in motorcycle accessories, gathering the finest quality products into one convenient and easy-to-use online shop. Motardinn’s product range features top quality goods from some of the sport’s best brands, all at affordable prices. The Motardinn team is made up of motorcycle riders, meaning that they can share their expertise and experience with the customer. The team can advise motorcyclists on the best products for their needs, while taking into account their ability and experience. From clothing and footwear to safety equipment, electronics and spare parts, Motardinn is able to ship its top-quality items to over 180 countries around the world with fast delivery times and a 30-day returns policy. Motardinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,500,000 legitimate products and over 10,500 trusted brands available. Shipping & secure payment! Visit us today at www.motardinn.com
Contact info
C Pirineus 9 , 17460 , Celrà , Spain
- +34932 20 00 89
- support@tradeinn.com
- motardinn.com
4.3
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was fine
Everything was fine, fast, accurate, good communication. Flawless!
March 8, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
terrible customer service
terrible customer service. horrible received twice a wrong product and they had me pay for the shipment. i hate them
March 4, 2026
Unprompted review
Reply from Motardinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce transport and environmental impacts.
Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
All went smoothly and the bees wax…
All went smoothly and the bees wax itself remarkably improved the leather boots. They came to life and looked soft, supple & new again. Great product. Cheers.
February 6, 2026
Unprompted review
Reply from Motardinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
I wish Id read the reviews
I wish Id read the reviews before placing an order for a Helmet, at £350 after 2 weeks its not here, meant to come for Midlands but getting reference to delivery from France. No replies from emails and complaints and basically I just want my money back now.
Avoid this company as they do not appear to supply from UK
Never again that's for sure
order no 18567245
I see Motard replied but not actually read this as the order number is quite clear
March 1, 2026
Unprompted review
Reply from Motardinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
To continue to improve, we would like to check what exactly happened. Please send us your correct order number and we will review your case.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
Excellent delivery time to UK
My order was received in UK within a week.
February 28, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Good price and reasonable delivery…
Good price and reasonable delivery times from Europe and no extra import duties as stated on website so happy.
February 18, 2026
Unprompted review
Reply from Motardinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Very good price
Very good price. And very quick delivery. Everything is good. 👍🏻
February 20, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Jacket
I purchased a jacket from Motardinn
The price was very competitive
The delivery was quick and efficient
February 27, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I was looking for the new Spanish…
I was looking for the new Spanish emergency light on Amazon, eBay and Spanish websites and found it here a lot cheaper and it arrived 3 days after ordering.
February 15, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
purchase completed quickly and very…
purchase completed quickly and very efficiently
February 1, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Excellent value for money and range
Excellent value for money and range. Items order,despatched and received very quickly. Items as described.
February 14, 2026
Unprompted review
Reply from Motardinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Very fast delivery to Sweden.
February 17, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Would not recommend,
Would not recommend,
Ordered a motorcycle helmet,
Shipping was expensive but took quite a long time but OK,
Helmet arrived with missing cheek pads, i was only offered a $30AUD refund which didn't cover the cost and shipping of the missing part from another seller, they did not offer to send the missing part either. Headache was not worth the cheaper price
I would avoid if you want a fast transaction.
February 21, 2026
Unprompted review
Reply from Motardinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.
Please accept our apologies for any inconvenience caused.
Sincerely,
Great shopping experience
Great shopping experience, brilliant service and very helpful
February 6, 2026
Unprompted review
Reply from Motardinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Tried to use the chat but only got…
Tried to use the chat but only got AI-generated answers that was totally irrelevant for the question I asked.
February 14, 2026
Unprompted review
Reply from Motardinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
All ok with a nice price
February 14, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Fast handling good prices.
February 18, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Everything was as expected and a fast…
Everything was as expected and a fast delivery.
February 12, 2026
Unprompted review
Reply from Motardinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.