Mother Natures Goodies Reviews 

187
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Order placed early Oct 2021, never received. Emailed MNG about this, asked for refund if goods unavailable. They replied sorry, sending order out...As of today, 17 Nov.2021, still no delivery, no upda... See more

Rated 2 out of 5 stars

Ordered Frankincense & rose cream. Didn't come - no response to emails. When finally received order they supplied cream made by another company! Suspect there was NO frankincense in it at all - no s... See more

Rated 1 out of 5 stars

These oils are very diluted - some oils are up to 75% less smell than ones I currently use - I had to use 4 times the strength to achieve any healing properties and when put in the aroma stream they... See more

Rated 5 out of 5 stars

Visited the store in Abergavenny for the 1st time yesterday. What a great experience. The staff were friendly and helpful, the gentleman who served me was very passionate and knowledgeable about the p... See more

Company details

  1. Wellness Center

About Mother Natures Goodies

Information provided by various external sources

Since 2005 Mother Natures Goodies has been supplying our 80,000 customers with Essential and Carrier Oils, whilst our range has grown to feature many pre-blended oils, our mission has remained the same.

We aim to supply great Quality products that don't cost the Earth. As such we choose our Suppliers carefully, ethically source as much as we can, and do our utmost to minimise our carbon footprint.

We Employ 9 staff in the South Wales Valleys and consistently try to contribute to our local community.

OUR SERVICE: As Mother Natures Goodies has grown, we find more and more people contact us for information as well as products. We are seen as very much a thought and content leader and in recognition of this, our site aims to provide as much information as possible to our customers and more importantly, deliver this information in a concise, meaningful manner.


Contact info

3.2

Average

TrustScore 3 out of 5

187 reviews

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3.2

All reviews

(187)

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Rated 5 out of 5 stars

Excellent service and care

Fabulous customer service from this company. They genuinely care about your custom and went above and beyond after royal mail lost my order. The collagen cream and essential oil purchased were great quality and I have lovely smooth skin now. I can't recommend Mother Nature's Goodies enough.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Saw the previous review and can only…

Saw the previous review and can only say i have found exactly the opposite, as it appears do most people on here. I just had my regular repeat order of lavender plu ssome new May Chang an it was perfect, even though it was placed between xmas and the new year, when many are closed.
Perfect. Keep it up.

January 6, 2020
Unprompted review
Rated 1 out of 5 stars

last Time I will use this company

I placed an order on 8th December for items to make Christmas gifts. I received part of the order a week later but have never received the rest of the order. I have been a regular customer for a long time without any problems but not anymore. They claim to respond to messages within 24 hours but to date I have sent 4 emails and left 3 voice messages without any response. I am now giving up on this order but I will never use this company again. I would just like to know WHY they have not responded and what happened to my order.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

ABSOLOUTELY FIRST CLASS HIGHEST…

ABSOLOUTELY FIRST CLASS HIGHEST STANDARDS OF PROFESSIONALISM. OUTSTANDING PRODUCTS.BRILLIANT CUSTOMER SERVICE IMMEDIATE RESPONSE. ORDERED A NUMBER OF PRODUCTS LAVENDER OILS CEDARWOOD OILS ARE THE BEST ON INTERNATIINAL STANDARDS! SO IMPRESSED. ONE OF THE BEST TOP RATED EBAY SELLERS! YOU WILL NEVER EVER BE DISAPPOINTED WITH THIS COMPANY OVER AND OVER AGAIN THEY AMAZE ME WITH BRILLIANT SERVICE AND PRODUCTS ! I SUPPORT MOTHER NATURES GOODIES AND WILL CONTINUE TO PURCHASE MORE PRODUCTS CONTINUOUSLY. JUST AWESOME. WELL DONE !

December 11, 2019
Unprompted review
Rated 5 out of 5 stars

Being a first time and very happy

Being a first time buyer I paid for 2 items they sent a bigger size, I was willing to return it back but they said I could keep that as well as sending my items I ordered. They have been so helpful and very kind also very prompt in replying back to messages. Thank you so much and definitely recommend this company.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Body butter and lip balm and solid shampoo

I was given the luxury body butter with pink grapefruit and may Chang essential oils as a present. Gorgeous aroma and lovely on the skin. Also the mango and passion lip balm, a must for dry lips and winter weather! I’ve also used the solid block shampoo which left my hair clean and silky. Such a good range of products sold from lovely premises with a fantastic knowledge of all the products from the owner. Always willing to help and advise, fab products.

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great oils

Great oils - prices were great and the quality is fantastic, really looking forward to using them all. Great service too, really helpful and easy to deal with!

October 14, 2019
Unprompted review
Rated 4 out of 5 stars

Love their Aloe Vera Cream

Love their Aloe Vera Cream. It was a telephone order (found this firm on eBay originally.
My request was dealt with by friendly people and very fast delivery.
Would certainly recommend

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

What a great place

What a great place. I’m nit usually to be found in this type of shop, but I couldn’t resist the wonderful aroma coming from the store. Good products, good prices and so much made locally. What’s not to like.

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Best oils by a long way.

Arrived in less than 24 hrs!! The eucalyptus oil has a sweet backnote that stops it being overpowering and the orange is to die for. Best oils I’ve come across and excellent customer service along with very good prices. I,m going to order from them from now on as reliable good quality oils and service are hard to come by. Thanks MNG.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Quality Service.

Mother Natures Goodies have always been to me a reliable company for quality, quick service, a good range of goods at fair prices and helpful information. Essential oils are part of my everyday life, and have been since I was a child, and I have pleasure in using this family business. Long may it thrive.

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Natural shea butter sent needed improving!

I was searching for natural products to use in my home made hair and cosmetics. I wanted some essential oils in larger than usual 10 ml quantities.

Mother nature offered a wide range of natural essential oils in 50 ml bottles with buy 3 get one free and all good prices!!

So blessed I purchased a bunch. Delivery was quick.

There was one small leakage in transit that was replaced without any issue.

Great customer service added to my favorate companies and will shop again.
Thank you mother nature keep up the good work. I love family run business.

Bless Ruth

August 18, 2019
Unprompted review

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