Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... See more
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I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... See more
Company replied
I reached out to this company 3 times by email to get some advice about gas springs for a Hymer Exsis, starting 11th October 2025. As I didn't get a reply or acknowledgement I gave them a 1... See more
Company replied
I wanted to fit a locking ‘T’ handle to the boot of my Watsonian sidecar in place of the simple quarter-turn key lock fitted as standard. There are plenty of chrome plated die-cast zinc handles out th... See more
Company details
- Spring Supplier
- Industrial Consultant
- Industrial Engineer
- Industrial Equipment Supplier
- Manufacturing Service
Written by the company
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Contact info
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, United Kingdom
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
4.3
Excellent
151 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good value quick delivery
November 28, 2022
Will definitely use again.
First off was their easy to follow website, with clear understandable information. Secondly was the information suplied about your delivery. Third was the amazingly fast delivery. Fourth and foremost is their excellent products.
December 18, 2022
Unprompted review
dont count its delivery
email confirms delivery to DPD but the actual delivery is DX Express, which never deliver the items after multiple fake failed deliveries. Then there no customer service and their live chat never connect. Be aware!
December 12, 2022
Unprompted review
Reply from Metrol Springs Ltd
Hi there, apologies for the issues you have experienced, around this time of year shipping can be notoriously spotty. We are always working on the side of our customers so occasionally we may change courier last minute if it appears your order may arrive more quickly. We also keep a log of courier performance in any given area which helps us to make more informed decisions on who best to use. Currently the couriers we use are DPD, DX or UPS as we have the best experience with these. Please give us a call on 01604 499332 if you would like to discuss this further and how we can improve our service for you next time around.
Very good service ,arrived very…
Very good service ,arrived very quickly and fitted and work perfectly
December 17, 2022
Unprompted review
Sliders fully specified
Website illustrations and technical details describe the slides fully.
December 2, 2022
Overpackaged product a little but great experience
Overpackaged product but I assume due to company handling bigger orders than what mine was, I expect to look into getting more things from you guys this is great
November 28, 2022
Excellent service
Excellent service, excellent delivery, great communication, super helpful, everything perfect. I installed the gas struts as per the technical drawing they sent me , it works absolutely amazingly ,
A great company, thanks Jack 👍
November 22, 2022
Unprompted review
Gas struts for a rare car
Metrol had a pair of gas struts for the bonnet of an obscure 70s Italian car in stock and delivered them the next day. The parts seem good quality and are reasonably priced. Happy customer.
November 25, 2022
Unprompted review
6mm rod ends
Looking for rod ends to make a steering linkage for a pedal car. Parts found on this site met the required size and were at a good price. Quick delivery and happy with parts on receipt
October 8, 2022
I had ordered drawer slides from a…
I had ordered drawer slides from a different company who wouldn't post them to Northern Ireland so I found Metrol Springs who delivered very quickly and efficiently.
October 2, 2022
Some parts of the original order did…
Some parts of the original order did not arrive, but the other products are excellent.
August 10, 2022
Reply from Metrol Springs Ltd
Hi Susan, apologies for this, on this occasion we came up short. Stock for this particular part should have been ready for you and unfortunately it was available later than planned. The part in question is now in stock but if you have anything else you would like to discuss please get in touch: 01604 499 332.
EXCELLENT SERVICE
August 2, 2022
Very good service
July 4, 2022
Fantastic service David went out of his…
Fantastic service David went out of his way to make sure i got the parts next day,
A big thank you
June 23, 2022
Unprompted review
Gas Strut Technical Data
I had previously purchased 4 fixed force gas struts from a different supplier, but these proved to be too strong for my application, so had to be replaced by variable force struts. In order to calculate the required set force I needed some technical specifications, but the original supplier was reluctant to provide them.
When I made a request for technical data from Metrol they were happy to supply it to me as a private individual (not a company): this refreshing attitude has secured them a sale.
June 21, 2022
Unprompted review
Captain happy
Very nice quality, very nicely package and super fast delivery.
Couldn’t be happier. Well maybe if it was free but saying that, the price was damm good as well
June 12, 2022
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