I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I never had a say on who my finance was going to be with. My salesman said he would put out feelers forfi ance, he then told me that i had been accepted by MotoNovo Finance. He asked me to sign the do... See more
The whole process was simple, clear and fast given that it was a Saturday and most finance companies close early. Also, the interest rate was reasonable.
This was a very good experience for me and they helped set up the finance for a new car. I hadn't done this for many years, so was a really good company and took me through everything over the phone.... See more
Company details
About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
4.6
Excellent
35K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got best deal thru motonovo
Got best deal thru motonovo . Also previously had finance before
April 9, 2026
quick and easy
April 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have a very
I have a very, very bad experience the company lied to me everything and this Miss sold
April 8, 2026
Reply from MotoNovo Finance
Hi Efraz, thank you for taking the time to leave a review. We’d like to hear more about your experience and what we can do to help. To discuss this further, please contact us on 0333 200 0030 or email info@motonovofinance.com with your full name, DOB and vehicle details.
Many thanks,
Team MNF
Very fast to set up when buying my new…
Very fast to set up when buying my new car accepted online very quickly
April 6, 2026
Moto NOVO ARE EASY TO DEAL WITH
Moto NOVO ARE EASY TO DEAL WITH, NO FANCY JARGON, ALL AREAS OF THE AGREEMENT WERE EXPALINED IN DEYTAIL BEFORE SIGNING.
April 14, 2026
Why bother with surveys, and then ignore the customer!?
You asked recently about my latest experience and never bothered to answer.
April 7, 2026
Fantastic from start to finish just…
Fantastic from start to finish just amazing really couldn't be happier
April 7, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.