I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great... See more
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I never had a say on who my finance was going to be with. My salesman said he would put out feelers forfi ance, he then told me that i had been accepted by MotoNovo Finance. He asked me to sign the do... See more
The whole process was simple, clear and fast given that it was a Saturday and most finance companies close early. Also, the interest rate was reasonable.
This was a very good experience for me and they helped set up the finance for a new car. I hadn't done this for many years, so was a really good company and took me through everything over the phone.... See more
Company details
About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
4.6
Excellent
35K reviews
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Theodore was great he did everything…
Theodore was great he did everything for us
Thank you
April 7, 2026
Extremely easy to deal with
Extremely easy to deal with, absolutely no problems (other than a couple I created!). Finance sorted quickly and much cheaper compared to other companies. All members of staff were extremely helpful too.
March 18, 2026
I have not received my warranty…
I have not received my warranty paperwork yet
And the car has gone back to the garage for the 3rd time in 3 weeks
April 4, 2026
Great company to deal with
April 4, 2026
It was brill experience
It was a well organised service experience with Motonovo was good.
April 2, 2026
Smooth Process
April 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible experience
Terrible experience! The car was returned the following day! The dealer refunded my deposit. Car finance 24/7 issued a rewind of the finance agreement! You have still not rewinded the agreement on your side!! Instead keeping the agreement active for a car I don’t not legally have in my possession! Your advisors are useless! I have raised a complaint and am going to regulator!
I have raised a complaint to you and car finance 24/7
Charging me for a product I have not received is illegal!
April 4, 2026
Reply from MotoNovo Finance
Hi Customer, we’re really sorry to learn of your experience to date, and thank you for your patience during what must be a frustrating period for you. A representative will be in contact with you shortly. If you need anything in the meantime, please email customercare@motonovofinance.com with your full name, DOB and vehicle details.
Many thanks,
Team MNF
New customer
First time using this company, I find the Application was easy to follow, and very straight forward. the team appears to be friendly and helpful when needed.
March 27, 2026
Friendly salesman
Friendly salesman, although we felt he was a bit pushy. He explained the process to us and found several cars in our budget what was local to us. The whole buying process went through smoothly and very quickly. I would definitely recommend this company.
April 10, 2026
Nice and easy hardly any stress to sort…
Nice and easy hardly any stress to sort finance out and quick checks. Used Moto Novo several times
April 3, 2026
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