I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great... See more
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About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
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Quick and easy to sign up
Quick and easy to sign up , lower apr than the other finance I had enquired about.
Setting up...
All the transaction, dealing to set up agreement has went swift and well..
Just what you want.
Ben was vey helpful and knowledgable
Very fast service and Ben was very helpful with everything.
The staff were really friendly
The staff were really friendly, helpful and transparent. Will recommend them to all my friends
May use AI-assist with repliesRead more
Great service big help
Great experience.
The staff at Motonovo finance couldn't have been more helpful to me. Always ready to help every step of the way. Helped me greatly for some one who struggles with online jargon.
Citroen c5 aircross
Ive never actually spoke to anyone from motonove just arnold clark... but everything seemed to go straight forward enough...
Superb
Superb, Professional and yet friendly staff who helped me, by obtaining the car and specification I wanted.
Explained all the details very clearly and nothing was rushed.
Have to say a HUGE shout out to Gary Oldroyd who was and always a fantastic help, thank you Gary.
Idris at Motonovo customer service
I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great customer service is something I really appreciate and Idris has this in abundance. Keep up the good work Idris, and thank you motonovo finance, my mind is now at rest. ❤️
I will know more when the first…
I will know more when the first payment. Comes out of my bank kind regards Mrs Carol A Robinson…
Great
Sorted my finance for my new car. Easy and clear communication from Motonovo. Thank you:
Thank you for the help for car finance…
Thank you for the help for car finance and quick ness
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