I have just been on the phone to Idris for the past 40 minutes about my financial struggles and how motonovo could assist me. Idris was nothing but polite, compassionate and helpful throughout. Great... See more
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Review summary
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I never had a say on who my finance was going to be with. My salesman said he would put out feelers forfi ance, he then told me that i had been accepted by MotoNovo Finance. He asked me to sign the do... See more
The whole process was simple, clear and fast given that it was a Saturday and most finance companies close early. Also, the interest rate was reasonable.
This was a very good experience for me and they helped set up the finance for a new car. I hadn't done this for many years, so was a really good company and took me through everything over the phone.... See more
Company details
About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
4.6
Excellent
35K reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Attitude problems
The man I spoke to on the phone was very rude and argumentative. I’m not sure if he was having personal problems but no reason to be disrespectful and unprofessional. Very disappointed.
April 16, 2026
Unprompted review
Reply from MotoNovo Finance
Hi Katy, thank you for taking the time to leave a review. So we can locate your agreement, please contact us on 0333 200 0030 or email info@motonovofinance.com with your full name, DOB and vehicle details.
Many thanks,
Team MNF
Great experience!!!
March 6, 2026
Fast and positive response.
March 25, 2026
It was a great experience and it was…
It was a great experience and it was very easy to use and extremely helpful
April 1, 2026
Easy setup and great prices
Very easy to setup breakdown cover and a very competitive price
March 25, 2026
Good service
Good service the app is a little tricky to navigate. I would think older persons my struggle
March 25, 2026
Decision was quick and My car was…
Decision was quick and My car was delivered soon enough..The signing of multiple finance documents was done electronically/ online which was super efficient and convenient for me.....very professional service..
Martin Munyaradzi kuleya.
March 17, 2026
I cancelled this fiancé agreement…
I cancelled this fiancé agreement because I discovered you were paying evolution £3000.00 for arranging the finance this I considered unreasonable so I cancelled the agreement which I still haven’t had conforming of.
In my opinion this is not the way a respectable company should operate.
April 1, 2026
Reply from MotoNovo Finance
Hi Derek, we’re sorry to hear your experience has left you feeling this way. If you would like to discuss this further, please contact us on 0333 200 0030 or email info@motonovofinance.com with your full name, DOB and vehicle details.
Many thanks,
Team MNF
This was a very good experience for me…
This was a very good experience for me and they helped set up the finance for a new car. I hadn't done this for many years, so was a really good company and took me through everything over the phone.
March 25, 2026
It was quick and easy to aquire and…
It was quick and easy to aquire and straight forward.
March 25, 2026
Easy to use,smooth approval.process
Easy to use,smooth approval.process
Good rates offered.
April 1, 2026
Did fine nice and easy
March 25, 2026
Excellent service you guys certainly do…
Excellent service you guys certainly do know how to cross your teeth and do your eyes a fantastic deal. I’m very happy customer.
March 31, 2026
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