I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... See more
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Company details
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MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
Contact info
United States
- motopressapp@gmail.com
- motopress.com
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Horrible customer support
Horrible customer support. Plugin is not for doctors or coaches. It's geared for hotel booking. The interface has not been updated and the developer is not making any changes. They do not tell you that you will have to do some tweaking with the code to get it to work with appointment service websites. If you download, make sure NOT to use the program otherwise they will rudely refuse all refund requests. The person that responded to me, (one of the developers) told me to sell it if I could not use it!!!!! How's that for integrity and professionalism.
Update: refer to support ticket (67731).
This review is written on behalf of business partner who prefers to remain private. The support ticket will verify the emails which we have saved as receipts. The motopress rep who responded (E.W.) can also verify the support request info.

Reply from MotoPress
I'm very happy with the collaboration…
I'm very happy with the collaboration with MotoPress team! Their availability and quick responses make working with them a nice journey for our hotel-coworking. They’re incredibly receptive to feedback, and deliver new features. Highly recommend.
I recently purchased the pet hotel…
I recently purchased the pet hotel theme and plugins from motopress, and I have nothing but good things to say! The product is expansive and easy to use, the documentation is easy to search and find tutorials on how to set up the backend, and the customer service is top notch! I had an issue with getting Stripe activated and Andre went above and beyond to get the issue resolved!
He helped me with my issues
He helped me with my issues! He is the best!
I was helped with everything and the…
I was helped with everything and the staff was very helpful
Motopress Hotel Bookings
Motopress Hotel Bookings is a great product with fantastic support.
Highly recommended to others building accommodation booking sites.
Best experience thank you
The Best supoort Team EVER
The Support team of the plugin is the best I ever talked with! All of them: Andre, John, Eugene... They always give the best to solve your problems. This Hotel Booking Plugin is fantastic thanks to them.
Website working with a bit of will It…
Website working with a bit of will It is possible to do it yourself.
Excellent support
Excellent support. The booking plugin works very well.
Excellent customer service
Excellent customer service, I was a little conscious I'd be left in the dark after paying for a lifetime + unlimited subscription, but not at all! Thanks John for dealing with my query and thanks MotoPress for investing in your customer service team.
Do not trust this product
Do not trust this product, they have poor service and poor products.
very limited plugin, lack of support
we bought the hotel booking plugin the purchase we have started the setup to use on our business, the support didn't answer our tickets for days.
the plugin itself is very limited and cannot be customised, was a waist of money

Reply from MotoPress
Well timed response
Well timed response, quality and useful! Grateful!
The MotoPress plugin for WordPress is a…
The MotoPress plugin for WordPress is a versatile tool ideal for managing online bookings and appointments, particularly for service-based businesses like salons, spas, and educational institutions. It offers features such as appointment scheduling, multiple payment options, and extensive customization capabilities. The plugin integrates seamlessly with WordPress, providing an intuitive user experience and responsive support.
Also, support is very quick and prompt
The best service of any wordpress theme…
The best service of any wordpress theme I have ever had. Simply something to be proud of.
Excellent customer service and product
Excellent customer service and product. Andre was the professional who helped me design my website from start to finish, and he was perfect. He answered every single question I had and even got back to me within 24 hours (most of the time a lot less than that) with every update/question I had. Would definitely use Andre and the entire MotoPress team again for any additional work or products needed in the future!
Super fast help!
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