Unlike most insurance yours stayed pretty much the same instead of going lots higher. This for me with the ease of taking out is the way to keep customers. (Let's see if I ever need to claim... See more
Company replied
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Review summary
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What people talk about most
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Able to get a quote renewal but it was cheaper to re-apply for the same insurance via Supermarket.com Problems as both my old and new policies are on the app despite the old one expiring last month
Company replied
I had a minor query with regards to breakdown cover and when I texted through i had communication with Chloe who was very helpful and my query was dealt with efficiently and quickly. Thankyou
Company replied
App is handy. Customer service was decent, although took a while to get the right question answered. Great insurance for near classic cars
Company replied
4.4
Excellent
2K reviews
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Very competative and promt
August 11, 2026
Reply from Motor Vision Insurance
Hi,
We're so glad to hear that you found our services competitive and prompt. We truly appreciate your positive feedback!
Kind Regards,
Chloe
Motor Vision
The vehicle I insured with this company…
The vehicle I insured with this company failed the MOT, so I sold it for spares or repair. I then Cancelled my policy with a full 8 months left on the policy. They say that it is in the small print. That I would get no refund, over £200 that's a lot to lose for a OAP! READ THE SMALL PRINT THEN YOU WILL KNOW TO AVOID THIS COMPANY. AVOID! AVOID
July 29, 2026
Unprompted review
Reply from Motor Vision Insurance
Hi,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience with us.
We take customer concerns seriously and wanted to investigate the issues you raised. However, as we did not receive the policy details requested, we were unfortunately unable to locate your account and review the circumstances surrounding your experience.
If you would like us to look into this further, please complete the feedback form available on our website and provide your policy details. We will be happy to investigate your concerns and discuss the matter with you directly.
We apologise again for your dissatisfaction and appreciate you bringing your concerns to our attention.
Molly
Motor- Vision
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
So far so good.
August 13, 2026
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
Reply from Motor Vision Insurance
Hi,
We appreciate your feedback. We are always striving to improve our services for everyone.
Kind Regards,
Chloe
Motor Vision.
When I took out my car insurance in…
When I took out my car insurance in 2025 I specifically asked NOT to have it renewed automatically. I was ignored on this and
£674 was removed from my account. It took me forever on the phone to have this stopped and then 4 days for it to be returned to my account.I may be 80 years of age but I have never had an accident and so I should like to know why my insurance has sky rocketed in the last few years. Incidentally I did manage to get insurance £145 cheaper than your quote.
August 13, 2026
Reply from Motor Vision Insurance
Hi,
We are sorry to hear that you were unhappy with the renewal process and appreciate the frustration this situation has caused, particularly given the unexpected payment and the time taken to resolve the matter.
As part of our renewal procedure, we send a renewal invitation by email in advance of the policy renewing. This communication asks customers to log in to their account to review their renewal quotation and any documents that may require their attention. The notice also explains our automatic renewal process, including that payment will be collected seven days before the renewal date unless we are contacted beforehand and instructed not to proceed with the renewal.
We appreciate your concerns regarding the cost of your renewal premium. Insurance prices are determined by insurers using a range of rating factors and can change from year to year, even where no claims have been made. We understand this can be disappointing, especially when you have maintained a claim-free driving record.
Thank you for your feedback, which we will use to help improve our service moving forward. We apologise again for the inconvenience caused and are pleased that the payment was ultimately refunded.
Kind regards,
Molly
Motor- Vision
Great !!!!!
August 13, 2026
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
My first private car insurance for 43…
My first private car insurance for 43 years, not the cheapest I could have got but I thought excellent value.
August 13, 2026
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you found our private car insurance to be excellent value, especially after 43 years! We truly appreciate your positive feedback.
Kind Regards,
Chloe
Motor Vision
I needed insurance for my classic car
I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online portal was easy to set up and my documents were there to view within minutes. I'm genuinely happy with the service Motor Vision Insurance offers.
August 13, 2026
Reply from Motor Vision Insurance
Hi,
We are so pleased to hear that our quotation process was easy and that the clarity of our additional options and costs met your expectations. It's wonderful to know that our comprehensive cover without add-ons was the best fit for your classic car. We are also glad that our online portal was easy to set up and that you could view your documents quickly. Your genuine happiness with our service is truly rewarding for us.
Kind Regards,
Chloe
Motor Vision
My new quote wasn't the cheapest but…
My new quote wasn't the cheapest but still very competitive. I felt comfortable staying for another year.
August 6, 2026
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you felt comfortable renewing with us and found our quote competitive. We appreciate your continued trust in our services.
Kind Regards,
Chloe
Motor Vision
Reply from Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
Reply from Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
Reply from Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
Reply from Motor Vision Insurance
Hi,
We're so happy to hear you enjoyed our service and found our team friendly. Thank you for your kind words!
Kind Regards,
Chloe
Motor Vision
The girl Linda resolved the issue I…
The girl Linda resolved the issue I had. She was very courteous and knowledgeable. An absolute pleasure to speak to, something that is rare these days
August 17, 2026
Unprompted review
Reply from Motor Vision Insurance
Hi,
We're so pleased to hear that your issue was resolved efficiently and that you had such a positive experience. It's wonderful to know our team member was courteous and knowledgeable. Thank you for your kind feedback!
Kind Regards,
Chloe
Motor Vision.
Reply from Motor Vision Insurance
Hi,
We are delighted to hear that you found our website easy to use and our costs competitive. Thank you for your wonderful feedback!
Kind Regards,
Chloe
Motor Vision.
I’m very happy with my motor car…
I’m very happy with my motor car insurance experience. The policy was easy to arrange, the staff were helpful and professional, and the overall service was smooth and straightforward. I especially appreciated the clear communication and quick response whenever I had questions. The coverage offers good value for money, and I feel confident knowing I’m properly insured. I would definitely recommend this car insurance service to others.
August 9, 2026
Reply from Motor Vision Insurance
Hi,
We are so pleased to hear about your positive motor car insurance experience. It's wonderful to know that our policy arrangement process, helpful staff, and clear communication met your expectations. We truly value your feedback regarding the good value for money and your confidence in our coverage. Thank you for recommending our service; we appreciate your kind words.
Kind Regards,
Chloe
Motor Vision.
Reply from Motor Vision Insurance
Hi,
We're so pleased to hear you had a great experience with us! We understand your comment about the pricing and appreciate your valuable feedback.
Kind Regards,
Chloe
Motor Vision.
It was easy to arrange the insurance
It was easy to arrange the insurance, and at a reasonable price too.
August 7, 2026
Reply from Motor Vision Insurance
Hi,
We're delighted to hear that arranging your insurance was easy and that you found the price reasonable. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision.
Great no asshel
August 10, 2026
Reply from Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
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