Motorbike Clothing Shop Reviews 

Disgusting company
Placed an order, chased them up around 4 weeks later. Nothing.
Later seen that the order was "cancelled"
Then expected us to wait upto a month later to recieve a refund which they'd already recieved off us and had for a month already and on their own website they put a wrong number. How convenient..

Go anywhere but here

I ordered mirrors extenders that turned out not to fit despite the website saying they were universal. I looked at the returns policy to return which directed me to the delivery note and returns paperwork in the packaging, but these hadn't been packed. I tried ringing but gave up waiting. So sent an email to sales asking what I need do to return the items, I received a message back a couple of days later asking what model bike I was ordering for, which I replied to same day, after which I have heard nothing.

Hopeless customer service. Ordered a visor that was showing in stock on the website and received an order confirmation. The website said dispatch in 2-4 days. After 4 days and no further correspondence I decided to call. I eventually got through to someone who said they would pass on the query and someone would contact me that day. Nothing. So I called again the following day and was again told someone would look into it and contact me later. A refund email appeared a few hours later with no explanation or apology.
I got a full refund but have wasted a week waiting for an item that was probably never in stock and will now have to try and find it somewhere else.
I just checked and their website is still saying the visor is in stock.
Very poor indeed

Item hasn’t arrived

Excellent speed and communication. Item is perfect. I'll be back!

It was a good product, as described! Had an issue with updating status and all that but other than that, class.

I ordered an item that should arrive in less than a week. About 3 weeks go by and I get in touch to find out why it still didn’t arrive, I was told that the item got out of stock around the time I bought it. They sold out. Even though that when I bought it said that it was “in stock”.
They mention about receiving a delivery on that same week from the company of the item (leg cover) and then I was finally going to get it.
Another 3 weeks go by. I ask again what is happening with the order and I was told that they sent it to the wrong address because they made a mistake with the post code and that I would get the item in around 1 to 2 days. Which finally arrived.
So, I ordered something that should be with me in no more than a week’s time and it took 2 months.
The person that I spoke with was very respectful and always tried to help, but still took 2 months to arrive. My experience was a disappointment and somewhat of a headache. It’s frustrating that I had to keep getting in touch to know what was happening. They had my e-mail and phone number and didn’t get in touch. The first time they mention that they tried to call me but when I went back to check I hadn’t missed calls or anything of the sorts.

Absolutely disgusting customer service.
Ordered a jacket which was too small , sent back for a refund. Tracked the delivery which they signed for and now. Ignoring my emails and havent refunded the money. Trading standards are the next port of call.

I approve it , good service , nice and kind stuff
Thank you

They are struggling for products by the emails I am getting about delays but what has been sent has been great.
Box with a £1000 suit was open and not signed for and battered but the item was OK. The DPD guy ran as fast as he could from my door when I was opening it. Maybe the suit was to big for him.

Absolute joke of an online retailer.
I ordered a motorcycle helmet on the 14th June and it never arrived.
They claim to have sent it but UPS wont deliver despite me being at home all the time when a delivery was notified.
They do not answer the phone and almost never reply to e-mail enquiries.
Parcel has now been returned according to UPS.
I do not trust these people to refund me, or even correspond with me about this, so have claimed a refund on my credit card.
Be wary ----- buy somwhare else.
Robert

Great costumer service. They call you to confirm your order details and follow up on the order delivery status.

Thank you. Obrigado!

Easy to use website. Fast delivery, very happy with the service

Great patience with me and the jacket that I bought is brilliant. Waterproof, warm and perfect for Autumn and winter, very pleased indeed

Item was available on the website, order confirmation received, item didn't arrive. 24 hour express delivery is offered as standard so after seven days I phoned and spoke to Brian who was very helpful and arranged a refund. Not a great experience but lesson learned.

Still have not received my order. This must be about 5 weeks now.

I wanted a particular Lindstrands mesh jacket. Dealers on the internet were all quoting 13 days delivery because stock has to come from the distributor to the dealer first. I had a trip in 9 days and Brian from Motorbike clothing shop rose to the challenge, expedited the order with the distributor and used "next day by 1030" delivery to get the jacket to me on time - having kept me informed of status. Really great service and the Rexbo jacket has also exceeded expectations.

Great products and quick delivery
I will be buying more stuff

No complaints, quick delivery. Clothing as advertised. Ordered more. Would happily use again.

Great fast service products are amazing highly recommend