M.C.C. - Motorbikers Cosmetic Reviews 1,370

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in providing relief for various conditions and making a significant positive impact on their daily lives. Many people appreciate the high quality of the items and the excellent customer service, noting the helpfulness and responsiveness of the staff. Reviewers also frequently commend the fast and reliable delivery service, with orders arriving quickly and well-packaged. The overall service is described as outstanding, with many consumers becoming returning customers due to their positive experiences. However, some customers mentioned a slight disappointment with the time it took to receive one particular order.

What people talk about most

Product

Customers consistently express high satisfaction with the products, often describing them as "lifesavers" and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers describe the products,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using this company several years for various products that they make. Have always found the products very good and helpful for several medical conditions that I have problems with, e.g. arth... See more

Rated 5 out of 5 stars

Fabulous service as always. Read your advice and am using my Muscle Magic as well as Warrior Balm at present as pain more severe than usual, it’s giving me a great deal of relief. Really appreciate th... See more

Rated 5 out of 5 stars

I have purchased the warrior balm on more than one occasion. I have osteoarthritis and fibromyalgia. But I’m not keen on taking pharmaceuticals for pain. This balm works perfectly for me. As I get ni... See more

Rated 5 out of 5 stars

To be honest I have tried almost everything on my knee hip severe osteoarthritis and be leave me it's pain full.then I looked at the reviews on the warrior balm. On my 3rd jar now it's absolutely marv... See more


Company details

  1. Pharmacy

Information provided by various external sources

The Motorbikers Cosmetic Company - a range of all natural hair, beard and body oils. Find us on FB Motorbikers Cosmetic Company


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Every time I have ordered from M.C.C.

Every time I have ordered from M.C.C., their communication has been excellent, parcels are packed well and goods are dispatched promptly, usually to be received next working day.
A small business built on a solid foundation of great products and sound customer service values.

November 25, 2024
Rated 5 out of 5 stars

I love these products and the team

I love these products and the team. I forgot that wb was being made so 3 day delay on my order and I contacted the team and they very kindly reminded of delay. My order came next day. Brilliant people. Fabulous support group. Xxx

November 25, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Demand has been crazy for Warrior Balm over the last few weeks, thank you for bearing with us for a couple of days

Rated 5 out of 5 stars

Couldn’t do without MCC!

I have bought from this company a few times now. The products are long lasting and effective. A little goes a long way! Fast postage, and great communication. Thanks guys! 🥰

October 28, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much for taking the time to leave a review, much appreciated :)

Rated 1 out of 5 stars

I was happy with the delivery of this…

I was happy with the delivery of this product, warrior balm, but after trying it for a couple of weeks, it didn’t work for the pain in my knees. I contacted the company on several platforms, but they didn’t respond.

October 28, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Hi Lynne, we did respond to an email from yourself on the 12th asking if you needed any help or support but didn't receive any further communication. I have just looked to try and find where else you had contacted us but cannot find any direct communication, only a comment on a live stream after it had ended and a comment on one of our facebook ads. If you do need any help or support please feel free to either email again, contact us directly on Facebook messenger as we may not always see a notification of a comment on an ad or livestream once it has ended or you are always welcome to phone the office on 01706 651187.

Rated 5 out of 5 stars

The warrior balm has changed my life

The warrior balm has changed my life. So so helps with my pain

October 25, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

It always means so much to hear peoples positive stories, thank you so much for taking the time to share

Rated 5 out of 5 stars

Amazing products with even better customer service

The only one unhappy with my purchase(s) is my bank account! These products have become a minor obsession. They smell amazing and feel like a real self care treat, which is so important. It distracts me from pain even when it doesn’t remove it completely. My hair is in lovely condition from the shampoo and my skin is so soft! The Facebook group and staff at the company could not be more supportive - the whole experience is like a big hug which is so rare these days!

October 25, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

We apologise to your Bank Account 🙈 Welcome to the MCC family my lovely!

Rated 5 out of 5 stars

Bought warrior balm on recommendation on Facebook

The parcel arrived quickly and was well packed and presented. I ordered warrior balm and the sleepy oil and have been so impressed with the results already and have already ordered more warrior balm. Having fibromyalgia I am always looking for ways to manage my pain and this has been the best product I have found. Highly recommend both products

October 25, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much for taking the time to leave a review, we love hearing everyone's success stories

Rated 5 out of 5 stars

Exemplary

Outstanding products and customer service

October 24, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

thank you so much, we really appreciate your thoughts and taking the time to share them

Rated 5 out of 5 stars

Balm

Arrived on time and was well packaged .

October 24, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

thank you for taking the time to leave a review, much appreciated

Rated 5 out of 5 stars

This is a very special company with amazing products !

This is a very special company creating amazing products. All the products I have used have been incredible and I could not be without their warrior balm in particular. Beki & Mark are so supportive of their customers, always available to answer questions and provide advice and support. Living with fibromyalgia and associated conditions is very challenging and MCC understand this from first hand experience.

September 21, 2024
Unprompted review
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Reply from M.C.C. - Motorbikers Cosmetic

That's so lovely, thank you so much

Rated 5 out of 5 stars

Warrior Balm & other products from…

Warrior Balm & other products from M.C.C have been a lifesaver for me. I use them everyday & I’m very Grateful to Mark Beki & Jade for making these amazing products and Serah for packing them to me

August 28, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Thank you so much, really kind of you

Rated 5 out of 5 stars

I love natural remedies in general but…

I love natural remedies in general but these products are truly amazing so much so I have recommended them to my friend who recently was diagnosed with fybromialga

August 27, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

thank you for recommending us to your friend, I hope we can help her too

Rated 5 out of 5 stars

Magic in jars …

Magic in jars especially warrior balm and the lip.balm two of my favourite and also the Bath items

August 27, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

can't beat magic in a jar can you!

Rated 5 out of 5 stars

Excellence Personified

I ordered the warrior balm, hoping for pain relief and at first I didn’t think it was working.

I emailed the company and within minutes really I had a reply from Beki, she explained it isn’t a product designed to heat your skin and take your mind off your pain by replacing it with another type of pain.

After Beki had explained and counselled me on how to use the product I tried again as directed. I’m really glad I did, the balm gets into your joints and muscles and gives relief, it actually works very well!

The care and attention that go into the products, the packaging and the the customer service are absolutely second to none, I really mean that. I was offered help with pain management over the phone if needed, how nice is that in a world where most people these days don’t have the time of day for you. There is even a card inside the packaging telling you who it was lovingly packed by! It’s the little details that make a big difference.

Everything about this company I like, and I ride a motorcycle so it made sense for me to try a product with motorbike in the name and I’m so glad I did.

Thank you Beki and all the team at MCC

August 20, 2024
Unprompted review
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Reply from M.C.C. - Motorbikers Cosmetic

You are absolutely more than welcome and the offer is always there if you need us :)

Rated 5 out of 5 stars

Great business

Great communication, quick delivery. Problem with DPD, but MCC dealt with it efficiently!

July 26, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

DPD are really helpful on the rare occasions we have an issue at helping us resolve it - we always make sure the happy post gets through!

Rated 5 out of 5 stars

Magic in a pot!

Don't know how I would manage without MCC. Great service as always. Loving the Muscle Magic Balm, much easier to apply that the oil.

July 26, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Can't beat Magic in a Pot can you!

Rated 5 out of 5 stars

Saviour Balm!

Had read about the Warrior Balm on line. I bought some to try for my hip bursitis pain. It has really relieved the aching particularly at night. A real saviour balm. Will definitely be buying again. 🥰

July 26, 2024
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Reply from M.C.C. - Motorbikers Cosmetic

Hip pain is awful isn't it! Really pleased we can help you manage it

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