From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more
Definitely a cut above most other online shops with their service. James rang me almost immediately after placing an order to suggest an alternative piece of kit for my bike which has been great. Rapi... See more
Company details
Written by the company
Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.
Contact info
Bank Street, GL168BA, Coleford, United Kingdom
- 01600 772121
- info@motorcycleperformancestore.co.uk
- motorcycleperformancestore.co.uk
4.8
Excellent
385 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Puig engine bars for Honda NC750X (dct)
Bought Puig engine bars online from The Motorcycle Performance Store Sunday evening 270725. Paid with Paypal. Bars were delivered Wednesday 290725 by DHL.
Quality service, Prompt delivery. 5 star.
Will definitely recommend to friends.
July 27, 2025
Unprompted review
Perfect customer service
I needed an exhaust fitting kit not listed and spoke to James. He went above and beyond to source and supply the kit.
Customer service like this is unfortunately rare now. I shall definitely be returning for any parts needed.
July 7, 2025
Misleading Information and Scam!!!
Misleading Information!!!
The shop uses a shipping cost calculator that quoted €18 and a delivery time of 2 days for my address (Northern Germany). I've now been waiting 7 business days and the package still hasn't arrived – it’s supposedly arriving on Monday.
Another major issue: Neither the shipping calculator, the product page, nor the shopping cart mention that excessive VAT fees will be charged for orders outside the UK. This information is only buried deep in the FAQs – right at the bottom – where they also state that high VAT charges are not a valid reason for returns. By the way, that violates European consumer rights.
This omission seems intentional to deceive customers into thinking the €18 shipping (which is already overpriced) is the only cost they’ll face, especially since the order value is under €150 and therefore shouldn't incur customs duties.
If you’re looking for similar products, I highly recommend checking out shops like pyramidmoto.uk. While they're also based outside the EU, they at least clearly state upfront – right below the “Add to Cart” button – that additional unpredictable VAT charges may apply.
Avoid this shop at all costs. Total scam. I ended up paying €46.38 just for shipping. Outrageous.
July 12, 2025
Unprompted review
Reply from Motorcycle Performance Store
Dear Louka,
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that you were disappointed with your recent experience.
Firstly, we would like to clarify that we never intend to mislead our customers. Our VAT and duty information is clearly communicated via the “Worldwide Shipping” banner located at the top of every page on our website. This notice is present precisely to ensure transparency regarding potential import fees, and it is far from hidden or “buried.” Additionally, further details are provided in our FAQs for customers who wish to read more in-depth.
With regard to delivery times, the estimate shown at checkout is based on standard transit times provided by couriers and is always noted as an estimate. International shipments can occasionally be delayed due to customs clearance, which is unfortunately beyond our control. We rarely receive complaints about delivery timeframes, but we sincerely apologise for any frustration this has caused you.
As for shipping charges, we always aim to be highly competitive, and the fee you paid—particularly for an insured, trackable delivery service from the UK to Germany—is in line with, and often better than, many similar retailers.
We understand your concerns and are sorry that your experience did not meet your expectations. We truly value all customer feedback and will continue to strive for the highest levels of transparency and service.
Kind regards,
Motorcycle Performance Store
Fast shipping from the UK to Canada.
Fast shipping from the UK to Canada.
Orders as easy. Shipping was fast. Great job.
July 7, 2025
First time I’ve used the store
First time I’ve used the store. Great service, great stock! Epic ride from my home in the Cotswolds. Will definitely return.
July 8, 2025
Excellent service great products
June 30, 2025
The product I ordered was exactly what I needed and fit my vehicle perfectly. Although the installation procedure was easy, I was also able to use the instructions that came with it.
The goods met my expectations and arrived within a reasonable time. I was also able to track the goods' journey if necessary. I am grateful!
June 25, 2025
this filter fitted easy better than a…good filter
this filter fitted easy better than a different make so far a good purchace.
July 1, 2025
Good company
Found this company as I was looking for a part for my motorbike. which I found the price was reasonable plus p&p and quoting 1 to 2 day delivery service . the parcel arrived on time as quoted. will order again from this company ..
July 1, 2025
Ordered a dna stage 2 air filter
Ordered a dna stage 2 air filter, parcel arrived next day very quick and easy
June 30, 2025
Good description
Good description, easy to navigate website site excellent quality product ,fast delivery can't complain.
June 30, 2025
Reliable quality from previous…
Reliable quality from previous purchases from different suppliers in the past,gave me the confidence purchase with very good delivery time
June 9, 2025
Quick delivery and well packaged item.
June 6, 2025
Excellent team kept me informed of…
Excellent team kept me informed of order
Very pleasant
May 27, 2025
Great experience with motorcycle …
Great experience with motorcycle performance store! Good price and quick delivery also good customer service!
Will use again!
Thanks
May 30, 2025
Ixil Exhaust
Good coms with James, got it when he said I would.
CB1000 Hornet Ixil Exhaust
May 30, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.