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Motorcycle Performance Store Reviews 

393
•
TrustScore 5 out of 5

4.8

Motorcycle Equipment and Accessories Store
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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable, helpful, and enthusiastic, often going above and beyond to assist with orders and provide excellent advice. The service is frequently described as excellent, with many appreciating the prompt communication, quick processing of orders, and efficient handling of any issues. People also highlight the rapid delivery of products, which are often well-packaged to prevent damage and arrive sooner than expected. The products themselves are noted for their good quality and accurate descriptions, meeting customer expectations. However, some customers experienced delays in receiving their orders, with one reviewer waiting over a month for an item. Additionally, a few people mentioned unexpected VAT fees for international orders, which were not clearly communicated during the purchase process.

What people talk about most

Product

People report positive experiences with products, consistently highlighting their quality and accurate... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Users describe positive interactions with service, highlighting outstanding service, excellent communication,... See more

Order

Customers had positive experiences with order, finding the process straightforward and hassle-free from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their amazing communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more

Rated 5 out of 5 stars

From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more

Rated 5 out of 5 stars

My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more

Rated 5 out of 5 stars

Definitely a cut above most other online shops with their service. James rang me almost immediately after placing an order to suggest an alternative piece of kit for my bike which has been great. Rapi... See more

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.

Contact info

4.8

Excellent

TrustScore 5 out of 5

393 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(393)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and experience

I dealt with James and he was fantastic! I had questions about the Lambda sensor fittings as my bike has two but the images only showed one. James contacted IXIL for clarification and even uploaded their fitting instructions onto the Motorcycle Performance Store website within a day. I was then able to satisfy myself as to compatibility prior to ordering. The exhaust arrived quickly, well packed and in perfect condition. All in all, excellent service - thank you!

May 28, 2025
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