I couldn't be happier. Four years after my first effortless purchase with the company, rising fuel costs prompted this switch to electric. Account manager Luke delivered a fuss-free, irresistible deal... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.
Motorfinity, 3, Northgate Terrace, Northern Road, NG24 2EU, Newark, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our second experience of buying through Motorfinity and like this first time we were very pleased with all aspects of our buying experience. Katie kept in touch with us and even followed up the day after we had our car which was a nice touch. The delivery driver was friendly and informative. I would definitely buy again from Motorfinity and will be recommending them to friends and family.

Reply from Motorfinity
Would definitely recommend.
Great friendly service from Kitt and Lucy, kept updated through the whole process.

Reply from Motorfinity
Absolutely amazing service with Motorfinity. From my initial call until the delivery of my new car , customer support and communication was exemplary. Would not hesitate in recommending this company for anyone purchasing a new car!

Reply from Motorfinity
A straight forward and stress free way of getting a new car, and i do mean BRAND new! The two agents i dealt with, Luke for ordering and Katie for delivery, were top notch. Would recommend their services to anyone else in my business.
The only reason I'm unable to give 5-stars is due to a 10 day delivery delay with my order that i wasn't officially notified of.
Besides this minor issue, a superb customer experience.

Reply from Motorfinity
Very helpful and friendly staff. We were kept up to date regularly and they all seemed as excited as we were to get our new car!

Reply from Motorfinity
Katie was extremely proffesional, made the process of Buying my new car go smoothly, kept me updated throughout from it being in assembly, to reaching the dealerdhip, to home delivery. Highly recomend them.

Reply from Motorfinity
Kitt and Josh were friendly, helpful and responded quickly as was the rest of the team. They knew their job and were able to answer any queries I had.

Reply from Motorfinity
This is my second car from motorfinity, Brady & Fiona kept me upto date through the car buying process, kept informed through emails or phone calls, the car was delayed but was kept informed of the cars delivery progress. Delivery went smoothly and extremely happy with my new car thank you

Reply from Motorfinity
From the order to the delivery, Motorfinity were very professional. Fiona Bennison was friendly and kept me up to date. She always checked to ensure that the delivery plan was on schedule

Reply from Motorfinity
Great customer service from ordering to delivery- great account managers to be on hand when you need them- personal service- big thanks to Lucy in the delivery team for helping safe delivery of my new car

Reply from Motorfinity
Fantastic experience from start to finish.Fiona kept me updated all the way through the process. Any query was answered almost immediately whether by phone or email. Professional and friendly Fiona and the team are what Customer Service should be like.I even had a phone call after delivery to ensure all had gone well.
I have no hesitation recommending Motorfinity to friends and family.

Reply from Motorfinity
This is my third car ordered through Motorfinity and each time has been extremely easy. Top service from Luke C who seems to find the right spec for me over the phone very quickly. Big thanks to Fiona in the delivery team. Nothing was too much trouble, even with some delays from my end around shift work. Exceptional service off both of them and would recommend Motorfinity purely based on how they have both been throughout the sales / delivery process. If they worked on my team I would look after them at all costs!

Reply from Motorfinity
i have had no problems with anyone i have dealt with. staff kept me up to date with any updates regarding my vehicle and replied to any queries i had. initially dealt with Cameron who sorted out my order for me and then had Lucy deal with my car collection. very happy with the service i received

Reply from Motorfinity
Another brilliant experience with Motorfinity! From going through different quotes and finding my right car, to signing documentation and then delivery as always motorfinity were brilliant!
Cameron Jones who found me the car and got me the deal, lucy smith from the delivery team and Doreen who delivered my car were all exceptional!

Reply from Motorfinity
I received my new car yesterday and I can’t praise Motorfinity enough. I dealt with Fiona Bennison in the delivery team who was super efficient and helpful and friendly. Everything went so smoothly - I would definitely recommend them.

Reply from Motorfinity
Bought a new Nissan qashqai epower through motorfinity, and the whole experience was very good, I would like to say a big thank you to Lucy and Luke for making this happen.

Reply from Motorfinity
The team were very professional from start to finish. Emails and questions were answered promptly. Were no problems whatsover. Would happily recommend Motorfinity.

Reply from Motorfinity
Every person I dealt with from Motorfinity were extremely helpful. Answering all questions, providing help and information where it was needed. Helped make the whole process go as smoothly as possible. Easy to get hold of either by email or phone. Would recommend

Reply from Motorfinity
Initially not sure what to expect, but the people at Motorfinity were all top notch throughout. Constant help throughout the process couldn’t fault Motorfinity. Special mention to Brady, Kitt and Katie who led me all the way. Would recommend to anyone. 👍

Reply from Motorfinity
Motorfinity helped us get a brand new car with a significant discount. We worked with Brady and Kitt on making sure we were getting the best deal for us and then Fiona guided us through the delivery process. They were all very friendly, professional and communicative, making sure we always knew what was happening. Between them they made the process run smoothly and I would highly recommend Motorfinity.

Reply from Motorfinity
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.