Motorpoint - Birmingham Reviews 

I had a fantastic experience at the Motorpoint Birmingham branch when purchasing my new Mazda. From start to finish, the service was absolutely wonderful and made the whole car-buying process smooth and enjoyable.

A special mention has to go to Keanan Uppal and Gurj Atwal, who were both outstanding. They provided amazing help and advice, took the time to answer all my questions, and made sure I felt confident and comfortable with my decision. There was no pressure at any point—just honest, professional guidance and great customer care.

I couldn’t be happier with my new car or the overall experience. I would highly recommend Motorpoint Birmingham to anyone looking to buy a car, especially if you get the chance to deal with Keanan and Gurj. Top-class service all around! ⭐⭐⭐⭐⭐

Friendly and helpful service
No pressure and helped me get the deal I wanted

Always excellent service from this seller

Competitive pricing , good stock, helpful staff, lots of customer parking, easy purchase process

Had a good experience with buying a car from motorpoint so far, have had my car for 4 days so hopefully no issues going forward.
All the staff were lovely and welcoming but left us to our own devices whilst looking for cars and put no pressure on the sale. They liked to check in on us regularly whilst we were waiting to ensure we were okay and didn't need anything. Car itself was clean (however was to be expected considering its age), and I was able to test drive it twice without qualm to ensure it was a good fit for me. I understand Motorpoint's business model where there is some attempts to upsell for extended warranty, dashcams, clear coats etc. and so this was to be expected however in my experience this was not lathered on too thick.
Special shout out to Dawid and Gurjit who led us through the buying process and allowed some ridiculous requests including throwing in a motorpoint umbrella to sweeten the deal. The team were chilled out and had a good sense of humour and were approachable for any questions throughout. I was able to pick up the car on the day and overall impressed with the experience. Fingers crossed I run into no issues with the car itself!

Sion was very attentive to our needs, and made the sometimes daunting prospect of buying a new car an easy experience. We will be using you again when looking for our next car.

The car was just I was looking for . It was cleaned as new . The sales man Dawid was very helpful and informative. He helped me sort out all the paperwork. I am really pleased with the deal . As always all my cars from motorpoint have been top notch.

The sales person Chelsey was exceptional, very professional when the car was delayed slightly.

Really happy with the service I received. This was my second time purchasing from Motorpoint. From my initial enquiry right through to driving away, the process was easy and transparent.

I have used Motorpoint for the last 12 years PCP each time so simple to do . My recent purchase with Dawid Kucharski was a really good experience . He was so confident with the product knowledge of each car we looked at . Memorable experience for all the right reasons .Thanks to Motorpoint Birmingham

Swift transactions. No messing. Very positive experience. Chelsea was assisting another customer and gave us the freedom to inspect the car without being intrusive. Car was best price against main dealerships for the spec and mileage. Would highly recommended

Excellent customer service and a great choice of cars

Very helpful team to find my sisters first car

I have bought a few cars from motorpoint over the last few years, good quality cars and excellent prices.

They were welcoming, knowledgeable, and extremely professional. All paperwork was done for you so you just drive the car away. But most of all the car was in immaculate condition.

Very helpful and informative staff - Gurjit. And had a very easy and enjoyable experience

Large choice of reasonably priced cars, and the customer service team are really nice. No pressure to get you to buy.

Friendly, informative and very helpful service. Not pushy salesman. Would recommend. Love our new car.

Only downside purchased new car 50 miles on the clock.when log book arrived it was registered in June I purchased in October.would liked to have been informed.