During the sales process I had a good experience. The only reason I haven’t given this a 5 star review is towards the end of the original transaction, I was told the car had just been reserved online... See more
Company replied
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See what reviewers are saying
We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciat... See more
Company replied
From the time I got there I was greeted and taken care of. Each step of the process was swift and easy. Chelsea was amazing. She was extremely helpful and friendly. Would definitely recommend others t... See more
Company replied
I have purchased vehicles from motorpoint on several occasions and have always been very happy with my purchases. This time was no different and I was treated very well by the sales person who helped... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.6
Excellent
506 reviews
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My second car with them in 6 years
My second car with them in 6 years, absolutely amazing service. Customer for life hopefully.
August 21, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that you've had amazing service experiences with us over the years! Thank you for your continued patronage; we appreciate it.
Thank you
Motorpoint
YET ANOTHER BUY FROM MOTORPOINT
we have bought several cars from Motorpoint over the last decade or so, and been more than happy with the service from the staff at different locations....the cars have been very good value for money and presented in fantastic condition, along with a very reasonable part exchange rate making a very good overall transaction when it comes to up grading your vehicles....
November 5, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that you've consistently had positive experiences with us over the years. We appreciate your kind words regarding our team, the value for money, and the condition of our cars. Thank you for your continued custom and for sharing your feedback.
Thank you
Motorpoint
Customer service was excellent
Customer service was excellent. The car was delivered to my door when I couldn't get in to pick it up.
October 27, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that our customer service was excellent! We're glad that we could deliver the car to your door. Thank you for your positive feedback.
Thank you
Motorpoint
Recommend
Fast, efficient, good price including part ex. Pleasant knowledgeable staff take you through process seamlessly.
October 30, 2025
Reply from Motorpoint - Birmingham
We're happy you found our service fast and efficient, with a good price for your part exchange. We're also glad our knowledgeable staff helped you!
Thank you
Motorpoint
Professional from start to finish.
Professional from start to finish, issues dealt with quickly to my complete satisfaction. Had the pleasure in dealing with several different Motorpoint personnel all whom were willing to "go that extra mile". Would highly recommend. Better face to face than on-line!
October 29, 2025
Reply from Motorpoint - Birmingham
We're glad you enjoyed your experience and that our team resolved your issues quickly. We appreciate you recommending us and value your feedback about our in-person service. Thanks for sharing.
Thank you
Motorpoint
Good advice and information fr9m the…
Good advice and information fr9m the sales advisor - Dawid
October 29, 2025
Reply from Motorpoint - Birmingham
We're glad you found the advice and information helpful. Thank you for sharing your positive experience with us!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
Hi Mark ,
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Kind Regards,
Motorpoint Birmingham
Swift and efficient service
Swift and efficient service. Can’t say much more! Just everything worked the way that it should. But that is high praise, we all know how rare that is!
October 23, 2025
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that everything worked as it should for you.
Thank you
Motorpoint Birmingham
I would have given 5 stars as the…
I would have given 5 stars as the process of buying and selling was made very easy . But my car has developed a fault less than a week after purchase . Going back tomorrow to be checked .
October 24, 2025
Reply from Motorpoint - Birmingham
We appreciate your feedback and are sorry to hear about the issue with your car. We aim for a seamless buying experience.
Thank you
Motorpoint Birmingham
Reply from Motorpoint - Birmingham
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Only interested in the sale
October 22, 2025
Unprompted review
Reply from Motorpoint - Birmingham
We regret your experience. We will review our sales approach to ensure better service for everyone.
Thank you
Motorpoint Birmingham
Efficient and stress free
Calm stress free atmosphere and efficient well informed sale.
October 13, 2025
Reply from Motorpoint - Birmingham
We're glad you found our atmosphere calm and stress-free, with an efficient and well-informed sale. Thanks for your feedback.
Thank you
Motorpoint Birmingham
Good company to deal with
No pressure from the team i like the way we were given the keys and left to look at the cars
Ben in particular was really helpful nothing was too much trouble.
It was a pleasant experience from start to finish thanks to Ben
October 9, 2025
Reply from Motorpoint - Birmingham
We appreciate you taking the time to share your experience. We're happy to hear that you felt comfortable during the car selection process and that our team was helpful to you.
Thank you
Motorpoint Birmingham
Reply from Motorpoint - Birmingham
Hi Jean,
thank you for your 5 star review
Motorpoint Birmingham
Have used motorpoint for a number of…
Have used motorpoint for a number of years now on a whole the staff are very good. What I really like are there sites which are always immaculate. It’s a well done from me.
October 9, 2025
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us your positive feedback. We're happy to hear that you've had good experiences with our staff and that you like our site's presentation.
Thank you
Motorpoint Birmingham
Fantastic experience
Fantastic experience from beginning to end. Ben Hudson was so helpful, thorough and made sure we understood the process throughout.
October 4, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that you found the experience fantastic from start to finish. We appreciate your positive feedback regarding the helpful and thorough service you received.
Thank you
Motorpoint Birmingham
A very positive experience
A very positive experience. A great sales team who are very attentive and aim to please. Great customer service too!
September 13, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that you had such a positive experience! Our team strives to provide attentive service, and we appreciate your recognition of their efforts. Thanks!
Thank you
Motorpoint Birmingham
Motorpoint Great Experience
Benjamin the sales chap was brilliant. Very knowledgeable and made everything clear and easy
September 30, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that Ben's knowledge and clarity made your experience easy. Thank you for your positive feedback.
Thank you
Motorpoint Birmingham
Reply from Motorpoint - Birmingham
Thank you for your 5-star review.
Motorpoint Birmingham
Brilliant customer service
After visiting another car dealership that wasn't helpful Chelsea was amazing and talked us through everything she was friendly and professional and helped me find my first car
October 4, 2025
Reply from Motorpoint - Birmingham
We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful and professional our team was in assisting you with your first car purchase.
Thank you
Motorpoint Birmingham
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