Motorpoint - Chingford Reviews 713

Great customer service

Great experience! We were very well looked after by Zeynep. We had some delays with exchanging our car (our own fault) and she did what she could to speed things up and kept us updated throughout.

No hard sell, just great service. She called afterwards to check everything was OK and remind us of the aftercare available.

Recommended 100%

I got an overall level of first class service that far exceeded anything that I have received from a main dealer. The car itself came in looking as brand new. Zeynep Salman who did the vehicle handover, and Raj Ranga the sales person who sold me the car did a flawless job and were both extremely pleasant and patient. I'd happily recommend Motorpoint to anyone. My friend also bought a car from Motorpoint and again the service was excellent

You guys are so helpful

This was the first time I had bought a new car in many years, and I found both staff members that I dealt with to be friendly, helpful and efficient.
The first time I visited the site to have a look at what was available, Ibrahim helped me. Although I had an idea of what I wanted, when nothing was immediately available he suggested an alternative that I hadn't even thought of, which I really liked and ended up buying! He answered all my questions and explained things clearly and simply, so there was no misunderstanding.
When I returned a week later to collect the car, I was helped by Zeynep. The showroom was really busy with lots of customers, but Zeynep took the time to talk me through everything and made the process as straightforward as possible. I also appreciated the follow up phone call she made the next day, to make sure everything was okay and I was happy with the car.
I would certainly recommend the company to anyone I know who's thinking of buying a new car.

Great stock, really simple to do business with and a great sales rep in Gorkem

Great experience purchasing from Motorpoint in Chingford. Maddie was excellent and helped with all my questions etc. Cannot recommend enough

Very helpful and friendly staff

Very efficient and friendly

Gorkem showed us the car initially. He was very helpful and we didn’t feel under any pressure.
Chloe completed the sale. She was professional and made us feel at ease.

Me and my partner always come to motorpoint in Chingford to upgrade our vehicles. Nik always helps us and is very efficient, polite and helpful. The Chingford branch always has a great selection of cars, myself and my partner always find a unique looking car whether it’s the spec, design or colour. Motorpoint also offered us a great price on our previous vehicle, and the selling process is very quick and easy. I cannot recommend them enough and will continue to always purchase my cars through motorpoint. Thank you 🙏

I had a great experience buying my car from Motorpoint Chingford. Maddie was absolutely brilliant from start to finish. Her customer service was excellent, she was helpful, friendly and made the whole buying process feel smooth and stress free.

She took the time to answer my questions clearly and made sure everything was handled properly, which made a big difference to the overall experience. Motorpoint Chingford should definitely be proud to have her on the team, and honestly, Maddie deserves a raise!

I would definitely recommend Motorpoint Chingford to anyone looking for a smooth and professional car buying experience.

Only one small issue. Plus you were honest

I enjoyed the professionalism with which the company supported me in buying my car. They were transparent and answered all my questions and worked with me to provide the kind of finance that will not impact my current lifestyle nagetively.
The staff that attended to me on the day i purchased car was awesome. She conducted herself professionally well.

Everything was straight forward and explained properly.

Gorkam at the chingford branch is always so helpful and efficient. He’s helped do my last 3 cars and everytime he makes it as easy as it can be. Thanks again to him and the motorpoint team who were helpful chipping in on their parts. Decent range of cars, and got me a good price on the one I wanted.

I never leave bad reviews but this place really inconvenienced me and wasted my time. I bought my car in for a valuation I mentioned at the appointment that one of my services was done late and hasn’t been updated on my service history but it’s in the process they said it was fine. On the day I declined the offer they gave me but I was told the price would remain the same if I changed my mind within 2 weeks, I came back literally 2 days later they booked me in for 6 I had to leave work to get there early but then when I got there they told me I had to leave the car over night as it’s too late to do the process now well then why would you give me an appointment for 6?? Anyway I left my car with them the next day they called me and said they’re knocking off about £1000 from the valuation because my service that was late counts as a missed service?? Even though I already mentioned everything when I first came in and was told it was fine. The lady that called me was passive aggressive and seemed like I was inconveniencing her by asking questions or trying to negotiate I once again had to leave work to go get my car back they completely wasted my time

Great price, all very professional, easy to arrange pick up etc

Very attentive staff, everything went smoothly, drove away in new car a happy customer.