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Motorpoint - Chingford Reviews 

767
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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See what reviewers are saying

Rated 4 out of 5 stars

We received excellent customer service from Aaron, Zeynep, & Gorkem. All three members of staff were attentive, friendly, and incredibly personable throughout our visit. Choosing the right car... See more

Company replied

Rated 5 out of 5 stars

Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue i... See more

Company replied

Rated 5 out of 5 stars

We had an excellent service from start to finish. We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream... See more

Company replied

Rated 4 out of 5 stars

The sales people on Motorpoint - Chingford are professional and helpful, especially NIK , ones again I will recommend Motorpoint to any one want to buy a car, the price are competitive , the service... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

767 reviews

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4.7

All reviews

(767)

6,352 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Great experience purchasing from Motorpoint in Chingford. Maddie was excellent and helped with all my questions etc. Cannot recommend enough

May 20, 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so glad you had such a great experience with us! We truly appreciate your kind words and recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Helpful staff


Gorkem showed us the car initially. He was very helpful and we didn’t feel under any pressure.
Chloe completed the sale. She was professional and made us feel at ease.

May 17, 2026
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Reply from Motorpoint - Chingford

We're so glad to hear you had a positive experience with our team. We appreciate your kind words about their helpfulness and professionalism. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Amazing value and great cars!

Me and my partner always come to motorpoint in Chingford to upgrade our vehicles. Nik always helps us and is very efficient, polite and helpful. The Chingford branch always has a great selection of cars, myself and my partner always find a unique looking car whether it’s the spec, design or colour. Motorpoint also offered us a great price on our previous vehicle, and the selling process is very quick and easy. I cannot recommend them enough and will continue to always purchase my cars through motorpoint. Thank you 🙏

May 25, 2026
Unprompted review
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Reply from Motorpoint - Chingford

We're delighted to hear that you consistently choose us for your vehicle upgrades. It's wonderful to know you appreciate our selection and the great value we offer. Thank you for your continued loyalty!

Thank you
Motorpoint

Rated 5 out of 5 stars

I had a great experience buying my car…

I had a great experience buying my car from Motorpoint Chingford. Maddie was absolutely brilliant from start to finish. Her customer service was excellent, she was helpful, friendly and made the whole buying process feel smooth and stress free.

She took the time to answer my questions clearly and made sure everything was handled properly, which made a big difference to the overall experience. Motorpoint Chingford should definitely be proud to have her on the team, and honestly, Maddie deserves a raise!

I would definitely recommend Motorpoint Chingford to anyone looking for a smooth and professional car buying experience.

May 12, 2026
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Reply from Motorpoint - Chingford

We're happy to hear you had a great experience buying your car. We appreciate your comments regarding our team member's excellent customer service, helpfulness, and friendly approach. We're glad the buying process was smooth and stress-free. Thank you for recommending us!

Thank you
Motorpoint

Rated 4 out of 5 stars

Only one small issue

Only one small issue. Plus you were honest

May 24, 2026
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Reply from Motorpoint - Chingford

We appreciate your feedback and honesty. We're glad you had a positive experience with us.

Thank you
Motorpoint

Rated 5 out of 5 stars

I enjoyed the professionalism with…

I enjoyed the professionalism with which the company supported me in buying my car. They were transparent and answered all my questions and worked with me to provide the kind of finance that will not impact my current lifestyle nagetively.
The staff that attended to me on the day i purchased car was awesome. She conducted herself professionally well.

May 12, 2026
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Reply from Motorpoint - Chingford

We're delighted to hear about your positive experience with us. It's great that our team provided transparent answers and helpful finance options. We appreciate your kind words about our professional staff.

Thank you
Motorpoint

Rated 5 out of 5 stars

Gorkam at the chingford branch is…

Gorkam at the chingford branch is always so helpful and efficient. He’s helped do my last 3 cars and everytime he makes it as easy as it can be. Thanks again to him and the motorpoint team who were helpful chipping in on their parts. Decent range of cars, and got me a good price on the one I wanted.

May 9, 2026
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Reply from Motorpoint - Chingford

We're delighted to hear that our team consistently provides helpful and efficient service, making your car-buying experience easy. It's great that you found a good range of cars and a good price. Thank you for your continued trust!

Thank you
Motorpoint

Rated 1 out of 5 stars

I never leave bad reviews but this…

I never leave bad reviews but this place really inconvenienced me and wasted my time. I bought my car in for a valuation I mentioned at the appointment that one of my services was done late and hasn’t been updated on my service history but it’s in the process they said it was fine. On the day I declined the offer they gave me but I was told the price would remain the same if I changed my mind within 2 weeks, I came back literally 2 days later they booked me in for 6 I had to leave work to get there early but then when I got there they told me I had to leave the car over night as it’s too late to do the process now well then why would you give me an appointment for 6?? Anyway I left my car with them the next day they called me and said they’re knocking off about £1000 from the valuation because my service that was late counts as a missed service?? Even though I already mentioned everything when I first came in and was told it was fine. The lady that called me was passive aggressive and seemed like I was inconveniencing her by asking questions or trying to negotiate I once again had to leave work to go get my car back they completely wasted my time

May 13, 2026
Unprompted review
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Reply from Motorpoint - Chingford

We are sorry to hear the experience you had to sell your car. The process is simple for a valuation if you return the car has to be inspected again. Any inspection for 6pm has to left overnight for the next day. There are no haggling on valuations and if a service was missed then it affects the valuation. We believe that you were given a fair price for your car based on the description you have given us.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very happy

Great price, all very professional, easy to arrange pick up etc

May 8, 2026
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Reply from Motorpoint - Chingford

We're glad you found our service professional and easy.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very attentive staff

Very attentive staff, everything went smoothly, drove away in new car a happy customer.

May 12, 2026
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Reply from Motorpoint - Chingford

We're delighted to hear everything went smoothly and you're a happy customer. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

friendly staff who never put any…

friendly staff who never put any pressure on our viewing experience and were always happy to give us more access to vehicles to compare.
thank you Nic and the team at Motorpoint.

May 11, 2026
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Reply from Motorpoint - Chingford

We're so glad to hear our team provided a relaxed and helpful viewing experience. Thank you for your kind feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Very good efficient service

Very good efficient service

April 12, 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your experience; we are so glad you found our service efficient and very good. Thank you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Sale was well exicuted

Sale was well exicuted

May 4, 2026
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Reply from Motorpoint - Chingford

We're glad you had a positive sales experience. Thank you for sharing your valuable feedback with our team; we appreciate it.

Thank you
Motorpoint

Rated 4 out of 5 stars

They are very helpful

They are very helpful

May 3, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your experience with us; we are so glad we could be helpful during your visit.

Thank you
Motorpoint

Rated 5 out of 5 stars

Easy transaction with Zeynap

Easy transaction with Zeynap. Thank you Motorpoint. Great service.

May 4, 2026
Unprompted review
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Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us a review. We're so glad to hear you received great service and had an easy transaction.

Thank you
Motorpoint

Rated 5 out of 5 stars

Zeynep was very friendly and polite

Zeynep was very friendly and polite, great customer service.

May 4, 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us a review. We're happy to hear you received great customer service and found our team friendly.

Thank you
Motorpoint

Rated 1 out of 5 stars

I was given a wrong cable to charge my…

I was given a wrong cable to charge my car. Requested to replace but no response. After sale service not great.

April 28, 2026
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Reply from Motorpoint - Chingford

We regret you received the wrong cable, however only one cable will be provided either the 3 pin or the type 2. We have responded with a resolution, please let us know and we will assist you.

Thank you
Motorpoint

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